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THE DEVELOPMENT OF A FUZZY MODEL TO QUANTIFY TRAINING ANDEDUCATIONAL FACTORS AND THE RESULTING IMPACT ON STUDENT SUCCESSAND LEARNING
Title
THE DEVELOPMENT OF A FUZZY MODEL TO QUANTIFY TRAINING ANDEDUCATIONAL FACTORS AND THE RESULTING IMPACT ON STUDENT SUCCESSAND LEARNING.
Creator
Butler, Chandre, McCauley-Bell, Pamela, University of Central Florida
Abstract / Description
The utilization of fuzzy mathematical modeling for quantification of the quality of training and educational delivery is an innovative application that can result in measurable and repeatable results. This research was designed to apply proven quantification techniques and Industrial Engineering methodologies to a nontraditional environment. The outcomes of this research provide the foundation, initial steps and preliminary validation for the development of a systematic fuzzy theoretical...
Show moreThe utilization of fuzzy mathematical modeling for quantification of the quality of training and educational delivery is an innovative application that can result in measurable and repeatable results. This research was designed to apply proven quantification techniques and Industrial Engineering methodologies to a nontraditional environment. The outcomes of this research provide the foundation, initial steps and preliminary validation for the development of a systematic fuzzy theoretical model to be applied for the quantification of various areas within training and education delivery. The test bed for this methodology is Orange County Public School system, the twelfth largest school district in the nation. The organizational and operational factors of a large school district are highly compatible with Systems Engineering concepts. The debate over education reform has drawn from referenced areas within the Industrial Engineering community including quality, continuous improvement, benchmarking and metrics development, data analysis, and scientific/systemic justification requirements. In spite of these applications, the literature does not reflect a consistent and broad application of these techniques in addressing the evaluation and quantification of educational delivery systems. This research draws on the previously listed areas within Industrial Engineering to apply these techniques to enhance the understanding and promote quantification of the multiple factors acting on the educational delivery system. The importance of addressing these issues is a national concern given the significant changes in the United States educational delivery system. For example, over the past 40 years there has been a more than three-hundred percent increase in per-pupil appropriations yet the academic performance gains have been limited and the quantification and measurement of those gains is even more limited. This body of work willidentify the systems, sub-systems, system factors, and factor degrees of existence necessary to quantify and measure these performance changes. Finally, the research will quantify the inputs and produce a model that provides a numeric value that represents the condition of the system and various subsystems of an educational system.
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Date Issued
2005
Identifier
CFE0000890, ucf:46640
Format
Document (PDF)
PURL
http://purl.flvc.org/ucf/fd/CFE0000890
THE CREATION OF TOOLS AND MODELS TO CHARACTERIZE AND QUANTIFY USER-CENTERED DESIGN CONSIDERATIONS IN PRODUCT AND SYSTEM DEVELOPMENT
Title
THE CREATION OF TOOLS AND MODELS TO CHARACTERIZE AND QUANTIFY USER-CENTERED DESIGN CONSIDERATIONS IN PRODUCT AND SYSTEM DEVELOPMENT.
Creator
Meza, Katherine, Crumpton-Young, Lesia, University of Central Florida
Abstract / Description
Ease of use differentiates products in a highly competitive market place. It also brings an added value that culminates in a higher degree of customer satisfaction, repeated business, increased sales, and higher revenue. User-centered design is a strategic asset that companies can use to improve their customer relationships by learning more about their customers, and increase their sales. In today's economy, the measurement of intangible assets such as user experience has become a major...
Show moreEase of use differentiates products in a highly competitive market place. It also brings an added value that culminates in a higher degree of customer satisfaction, repeated business, increased sales, and higher revenue. User-centered design is a strategic asset that companies can use to improve their customer relationships by learning more about their customers, and increase their sales. In today's economy, the measurement of intangible assets such as user experience has become a major need for industries because of the relationship between user-centered design and organizational benefits such as customer loyalty. As companies realize that the inclusion of user-centered design concepts in product or system design are a key component of attracting and maintaining customers, as well as increasing revenue, the need for quantitative methods to describe these benefits has become more urgent. The goal of this research is to develop a methodology to characterize user-centered design features, customer benefits and organizational benefits resulting from developing products using user-centered design principles through the use of an integrated framework of critical factors. Therefore, this research focuses on the identification of the most significant variables required to assess and measure the degree of user-centered design (UCD) characteristics included in the various aspects of product development such as physical design features, cognitive design attributes, industrial design aspects and user experience design considerations. Also this research focuses on the development of assessment tools for developers to use when evaluating the incorporation of user-centered design features in the creation of products and systems. In addition, a mathematical model to quantify the inclusion of UCD factors considered in the design of a product and systems is presented in this research. The results obtained using the assessment tools and the mathematical model can be employed to assess the customer benefits and organizational benefits resulting from including user-centered design features in the creation of products and systems. Overall, organizational benefits such as customer loyalty, company image, and profitability are expected to be impacted by the company's capability to meet or exceed stated design claims and performance consistency while maintaining aesthetic appeal, long product life, and product usefulness. The successful completion of this research has produced many beneficial research findings. For example, it has helped characterize and develop descriptors for estimating critical quantitative and qualitative components, sub-components, and factors influencing user-centered design that are related to customer and organizational benefits through the use of fuzzy set modeling. In addition, the development of specific tools, methods, and techniques for evaluating and quantifying UCD components resulted from this study.
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Date Issued
2008
Identifier
CFE0002178, ucf:47524
Format
Document (PDF)
PURL
http://purl.flvc.org/ucf/fd/CFE0002178
A SYSTEMATIC ANALYSIS TO IDENTIFY, MITIGATE, QUANTIFY, AND MEASURE RISK FACTORS CONTRIBUTING TO FALLS IN NASA GROUND SUPPORT OPERATIONS
Title
A SYSTEMATIC ANALYSIS TO IDENTIFY, MITIGATE, QUANTIFY, AND MEASURE RISK FACTORS CONTRIBUTING TO FALLS IN NASA GROUND SUPPORT OPERATIONS.
Creator
Ware , Joylene, Bush , Pamela, University of Central Florida
Abstract / Description
The objective of the research was to develop and validate a multifaceted model such as a fuzzy Analytical Hierarchy Process (AHP) model that considers both qualitative and quantitative elements with relative significance in assessing the likelihood of falls and aid in the design of NASA Ground Support Operations in aerospace environments. The model represented linguistic variables that quantified significant risk factor levels. Multiple risk factors that contribute to falls in NASA Ground...
Show moreThe objective of the research was to develop and validate a multifaceted model such as a fuzzy Analytical Hierarchy Process (AHP) model that considers both qualitative and quantitative elements with relative significance in assessing the likelihood of falls and aid in the design of NASA Ground Support Operations in aerospace environments. The model represented linguistic variables that quantified significant risk factor levels. Multiple risk factors that contribute to falls in NASA Ground Support Operations are task related, human/personal, environmental, and organizational. Six subject matter experts were asked to participate in a voting system involving a survey where they judge risk factors using the fundamental pairwise comparison scale. The results were analyzed and synthesize using Expert Choice Software, which produced the relative weights for the risk factors. The following are relative weights for these risk factors: Task Related (0.314), Human/Personal (0.307), Environmental (0.248), and Organizational (0.130). The overall inconsistency ratio for all risk factors was 0.07, which indicates the model results were acceptable. The results show that task related risk factors are the highest cause for falls and the organizational risk are the lowest cause for falls in NASA Ground Support Operations. The multiple risk factors weights were validated by having two teams of subject matter experts create priority vectors separately and confirm the weights are valid. The fuzzy AHP model usability was utilizing fifteen subjects in a repeated measures analysis. The subjects were asked to evaluate three scenarios in NASA KSC Ground Support Operations regarding various case studies and historical data. The three scenarios were Shuttle Landing Facility (SLF), Launch Complex Payloads (LCP), and Vehicle Assembly Building (VAB). The Kendall Coefficient of Concordance for assessment agreement between and within the subjects was 1.00. Therefore, the appraisers are applying essentially the same standard when evaluating the scenarios. In addition, a NASA subject matter expert was requested to evaluate the three scenarios also. The predicted value was compared to accepted value. The results from the subject matter expert for the model usability confirmed that the predicted value and accepted value for the likelihood rating were similar. The percentage error for the three scenarios was 0%, 33%, 0% respectively. Multiple descriptive statistics for a 95% confidence interval and t-test are the following: coefficient of variation (21.36), variance (0.251), mean (2.34), and standard deviation (0.501). Model validation was the guarantee of agreement with the NASA standard. Model validation process was partitioned into three components: reliability, objectivity, and consistency. The model was validated by comparing the fuzzy AHP model to NASA accepted model. The results indicate there was minimal variability with fuzzy AHP modeling. As a result, the fuzzy AHP model is confirmed valid. Future research includes developing fall protection guidelines.
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Date Issued
2009
Identifier
CFE0002789, ucf:48094
Format
Document (PDF)
PURL
http://purl.flvc.org/ucf/fd/CFE0002789