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SYSTEMS DESIGN: ACADEMIC ADVISING SYSTEM IMPLEMENTATION, A CASE STUDY OF USER CENTERED SYSTEM DESIGN AT THE UNIVERSITY OF CENTRAL FLORIDA

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Date Issued:
2015
Abstract/Description:
This dissertation presents a case study in user-centered design completed at the University of Central Florida. Leadership in the College of Graduate Studies at UCF realized the need for an advisement tool to assist advisors in the academic colleges to track the success of their students.After an advisement product was selected, the user-centered design approach started to be implemented. End-users were shown the basic functionality and known benefits of the product. Then they were asked how they could make it standardized across programs. The users selected the order in which information and degree requirements should display. The users asked for additional information to be shown on the new advising report called the Graduate Plan of Study (GPS). This information would assist them in advising students and certifying that the students' had met requirements to earn their degree.With the help of the end-users, a prototype was developed and delivered to computer services. End users assisted with the testing of current and additional functionality. After attending focus groups, the end-users had a better understanding of the need for testing. They assisted in providing ideas for training and a deployment plan to the university. The use of the user-centered design approach helped to keep our end-users engaged in the project. They were the central cause of the successful implementation of a new advisement module for graduate students at UCF.
Title: SYSTEMS DESIGN: ACADEMIC ADVISING SYSTEM IMPLEMENTATION, A CASE STUDY OF USER CENTERED SYSTEM DESIGN AT THE UNIVERSITY OF CENTRAL FLORIDA.
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Name(s): Jones, Tracy, Author
Boote, David, Committee Chair
Hayes, Grant, Committee Member
Little, Mary, Committee Member
Vitale, Thomas, Committee Member
University of Central Florida, Degree Grantor
Type of Resource: text
Date Issued: 2015
Publisher: University of Central Florida
Language(s): English
Abstract/Description: This dissertation presents a case study in user-centered design completed at the University of Central Florida. Leadership in the College of Graduate Studies at UCF realized the need for an advisement tool to assist advisors in the academic colleges to track the success of their students.After an advisement product was selected, the user-centered design approach started to be implemented. End-users were shown the basic functionality and known benefits of the product. Then they were asked how they could make it standardized across programs. The users selected the order in which information and degree requirements should display. The users asked for additional information to be shown on the new advising report called the Graduate Plan of Study (GPS). This information would assist them in advising students and certifying that the students' had met requirements to earn their degree.With the help of the end-users, a prototype was developed and delivered to computer services. End users assisted with the testing of current and additional functionality. After attending focus groups, the end-users had a better understanding of the need for testing. They assisted in providing ideas for training and a deployment plan to the university. The use of the user-centered design approach helped to keep our end-users engaged in the project. They were the central cause of the successful implementation of a new advisement module for graduate students at UCF.
Identifier: CFE0005637 (IID), ucf:50230 (fedora)
Note(s): 2015-05-01
Ed.D.
Education and Human Performance, Dean's Office EDUC
Doctoral
This record was generated from author submitted information.
Subject(s): Graduate Advising -- User Centered Design -- System Implementation
Persistent Link to This Record: http://purl.flvc.org/ucf/fd/CFE0005637
Restrictions on Access: public 2015-05-15
Host Institution: UCF

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