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Title: OPEN WORLD TRANSLATION: LOCALIZING JAPANESE VIDEO GAMES FOR A GLOBALIZING WORLD.
Creator: Suvannasankha, Emily, Flammia, Madelyn, University of Central Florida
Abstract / Description: This paper investigates the most effective ways of handling cultural differences in the Japanese-to-English game localization process. The thesis advocates for applying the Skopos theory of translation to game localization; analyzes how topics such as social issues, humor, fan translation, transcreation, and censorship have been handled in the past; and explores how international players react to developers' localization choices. It also includes interviews with three Japanese-to-English...
Show moreThis paper investigates the most effective ways of handling cultural differences in the Japanese-to-English game localization process. The thesis advocates for applying the Skopos theory of translation to game localization; analyzes how topics such as social issues, humor, fan translation, transcreation, and censorship have been handled in the past; and explores how international players react to developers' localization choices. It also includes interviews with three Japanese-to-English translators who have worked with major Japanese game companies to gain insight into how the industry operates today. Through the deconstruction of different aspects of Japanese-to-English localization, this analysis aims to help the game industry better fine-tune Japanese media to Western audiences while still sharing valuable aspects of Japanese culture. The thesis concludes that if Japanese game companies work to improve the localization process by considering more diverse international perspectives, hiring native speakers as translators, and approaching the English script as a creative endeavor in itself, they will be able to both broaden the minds of their global audiences and more effectively capitalize on the worldwide fervor for Japanese video games.
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Date Issued: 2019
Identifier: CFH2000464, ucf:45828
Format: Document (PDF)
PURL: http://purl.flvc.org/ucf/fd/CFH2000464

Title: DESIGNING FOR A JAPANESE HIGH-CONTEXT CULTURE: CULTURE'S INFLUENCE ON THE TECHNICAL WRITER'S VISUAL RHETORIC.
Creator: Carpenter, Russell, Flammia, Madelyn, University of Central Florida
Abstract / Description: This thesis analyzes the challenges technical writers face when designing documents for high-context cultures, such as the Japanese. When developing documents intended to cross cultural gulfs, technical writers must take into consideration cultural expectations, preferences, and practices in document design and communication. High-context cultures, such as Japan, design documents using drastically different design strategies than those used in the United States. Japanese communication habits...
Show moreThis thesis analyzes the challenges technical writers face when designing documents for high-context cultures, such as the Japanese. When developing documents intended to cross cultural gulfs, technical writers must take into consideration cultural expectations, preferences, and practices in document design and communication. High-context cultures, such as Japan, design documents using drastically different design strategies than those used in the United States. Japanese communication habits are more ambiguous than communication in the United States. Thus, the Japanese often use visuals for their aesthetic appeal, not for their ability to complement the text that surrounds the visual. The ambiguous nature of high-context culture communication habits often pose problems when Americans try to communicate--whether through written or oral communication--with a high-context audience. Without careful analysis and research into these cultural implications, the technical writer risks developing unsuccessful documents that do not accomplish the goals of the communication. It takes years of research to understand cultural differences, especially in the case of Japanese communication habits. With the research presented in this thesis, technical writers will understand better how to address document design issues when designing for high-context cultures in general and the Japanese culture specifically. In order to effectively analyze document design strategies across cultures, I have collected documents from two cultures--from the United States and from Japan. These two cultures represent a low-context culture, the United States, and a high-context culture, Japan. The United States and Japan are opposite each other on Edward T. Hall's cultural continuum, providing ideal subjects for a cross-cultural document design analysis. Using previous research in document design and cultural studies, I have established a grid for analyzing visual elements in the documents I have collected--full color automobile sales booklets. I analyze both high- and low-context documents against this grid. The various document design grids allow for visual representation of document design decisions in both cultures. American international technical communicators can use these grids as a starting point for addressing the cultural implications of document design for high-context audiences. The research presented in this thesis shows that high- and low-context cultures use visuals much differently. Readers, in both cultures, are persuaded differently by visual elements. By exploring and analyzing the use of visuals such as photos, diagrams, line drawings, and the way both cultures use visuals to approach their audiences, this thesis attempts to present an explanation of visuals in high-context cultures that will aid American technical writers who design documents for international audiences. This thesis uses Japanese cultural analysis and Japanese design theories to explain high-context design decisions applied to Japanese documents.
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Date Issued: 2005
Identifier: CFE0000372, ucf:46336
Format: Document (PDF)
PURL: http://purl.flvc.org/ucf/fd/CFE0000372

Title: IMPLEMENTING PLAIN LANGUAGE INTO LEGAL DOCUMENTS: THE TECHNICAL COMMUNICATOR'S ROLE.
Creator: Bivins, Peggy, Flammia, Madelyn, University of Central Florida
Abstract / Description: This thesis discusses the benefits of using plain language in legal documents and the role technical communicators can play to help implement plain language. Although many definitions for plain language exist, it is best described as reader-focused communication that presents information in a manner that makes it easy for a reader to find, understand, and use the information. Plain language facilitates comprehension by using shorter, less complex sentences; active voice; and common words. All...
Show moreThis thesis discusses the benefits of using plain language in legal documents and the role technical communicators can play to help implement plain language. Although many definitions for plain language exist, it is best described as reader-focused communication that presents information in a manner that makes it easy for a reader to find, understand, and use the information. Plain language facilitates comprehension by using shorter, less complex sentences; active voice; and common words. All these elements aid in processing and understanding information, especially unfamiliar concepts. Laypeople, unversed in the law, frequently have difficulty understanding traditional legal writing. The complex sentences, wordiness, and redundancy that characterize traditional legal writing often inhibit comprehension and become barriers to understanding. To demonstrate how plain language can improve legal writing, this thesis reviews before-and-after versions of documents that were revised to incorporate plain language as well as common documents that laypeople might encounter. The studies and research discussed in this thesis demonstrate that readers achieve greater comprehension with plain language documents. Technical communicators, the language experts, can work with legal professionals, the content experts, to help encourage plain language use in legal writing. By emphasizing plain language use in legal formbooks, law school courses, and continuing legal education courses, plain language will become more dominant. Technical communicators can work with governments and law firms to develop and run in-house writing programs. When organizations realize how plain language can benefit them, both economically as well as in improved consumer relations, they will be motivated to adopt plain language into their legal writing.
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Date Issued: 2008
Identifier: CFE0002022, ucf:47608
Format: Document (PDF)
PURL: http://purl.flvc.org/ucf/fd/CFE0002022

Title: SOCIAL MEDIA AND ITS EFFECT ON PRIVACY.
Creator: Adams, Brittney, Flammia, Madelyn, University of Central Florida
Abstract / Description: While research has been conducted on social media, few comparisons have been made in regards to the privacy issues that exist within the most common social media networks, such as Facebook, Google Plus, and Twitter. Most research has concentrated on technical issues with the networks and on the effects of social media in fields such as medicine, law, and science. Although the effects on these fields are beneficial to the people related to them, few studies have shown how everyday users are...
Show moreWhile research has been conducted on social media, few comparisons have been made in regards to the privacy issues that exist within the most common social media networks, such as Facebook, Google Plus, and Twitter. Most research has concentrated on technical issues with the networks and on the effects of social media in fields such as medicine, law, and science. Although the effects on these fields are beneficial to the people related to them, few studies have shown how everyday users are affected by the use of social media. Social media networks affect the privacy of users because the networks control what happens to user contact information, posts, and other delicate disclosures that users make on those networks. Social media networks also have the ability to sync with phone and tablet applications. Because the use of these applications requires additional contact information from users, social media networks are entrusted with keeping user information secure. This paper analyzes newspaper articles, magazine articles, and research papers pertaining to social media to determine what effects social media has on the user's privacy and how much trust should be placed in social media networks such as Facebook. It provides a comprehensive view of the most used social media networks in 2012 and offers methods and suggestions for users to help protect themselves against privacy invasion.
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Date Issued: 2012
Identifier: CFH0004242, ucf:44895
Format: Document (PDF)
PURL: http://purl.flvc.org/ucf/fd/CFH0004242

Title: IMPLEMENTING USABILITY TESTING OF TECHNICAL DOCUMENTS AT ANY COMPANY AND ON ANY BUDGET.
Creator: Collins, Meghan, Flammia, Madelyn, University of Central Florida
Abstract / Description: In my thesis I discuss the cost effectiveness of usability testing of technical documents and how any size company with any size budget can implement usability testing. Usability is achieved when the people who use products or technical documents can do so quickly and easily to accomplish their own tasks. Usability testing is best defined as the process of studying users to determine a documentation projectÃ‚Â's effectiveness for its intended audience. Users are tired of...
Show moreIn my thesis I discuss the cost effectiveness of usability testing of technical documents and how any size company with any size budget can implement usability testing. Usability is achieved when the people who use products or technical documents can do so quickly and easily to accomplish their own tasks. Usability testing is best defined as the process of studying users to determine a documentation projectÃ‚Â's effectiveness for its intended audience. Users are tired of dealing with confusing and unintuitive technical documentation that forces them to either call customer service for help on simple issues or throw out the product in favor of one that is more usable or provides better technical documentation. That is why all technical communicators should include usability testing as part of the technical documentation production cycle. To help technical communicators understand the importance of usability testing, I discuss the cost effectiveness of usability testing and share ways that companies with large budgets and companies with small budgets can begin incorporating usability testing. Then I provide information on all the steps that are necessary for technical communicators to implement usability testing of technical documentation at their company. Options are presented for everything from bare minimum usability testing with a shoe-string budget with pencils, note pads, and only a handful of users to full scale usability testing in large laboratories with the latest equipment and a wide variety of users. The research provides examples from real companies, advice from experienced technical communicators and usability experts, and research demonstrating how many resources are truly required to benefit from usability testing. By showing technical communicators that usability testing is cost effective and that there are many options for implementing usability testing no matter how large or small their budget is, I hope to empower technical communicators to start including usability testing as part of the documentation production cycle at their companies.
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Date Issued: 2010
Identifier: CFE0002995, ucf:47935
Format: Document (PDF)
PURL: http://purl.flvc.org/ucf/fd/CFE0002995

Title: GUIDELINES FOR TWENTY-FIRST CENTURY INSTRUCTIONAL DESIGN AND TECHNOLOGY USE: TECHNOLOGIES' INFLUENCE ON THE BRAIN.
Creator: Gabriel, Jennifer, Flammia, Madelyn, University of Central Florida
Abstract / Description: The increasingly global environment has spurred the economy in the United States as well as the economies in nearly every other nation. Although the U.S. remains the world leader in the global economy, research shows that the United States is at risk of losing its place as the world leader in science and innovation. Policymakers have recognized the need for research addressing global competitiveness. President Bush signed the America Competes Act, which calls for increased investment in...
Show moreThe increasingly global environment has spurred the economy in the United States as well as the economies in nearly every other nation. Although the U.S. remains the world leader in the global economy, research shows that the United States is at risk of losing its place as the world leader in science and innovation. Policymakers have recognized the need for research addressing global competitiveness. President Bush signed the America Competes Act, which calls for increased investment in innovation and education to improve U.S. competitiveness and President Barack Obama has named a platform, "Science, Technology and Innovation for a New Generation" which will extend and prioritize the efforts to improve math and science education. K‐12 U.S. students are graduating from high school unprepared to pursue degrees in science, technology, engineering and math (STEM) in college. Without STEM degrees they will be unable to pursue technology jobs after graduation. Statistics show that the U.S. is failing to produce as many graduates in STEM as other countries. In an increasingly global world, without graduates in STEM courses the U.S. is at risk of losing its position as the economic world leader. Government, industry and academia all agree that the U.S. needs to address education on a K‐12 level to ensure that U.S. students are equipped with twenty‐first century skills to compete in a twenty‐first century global economy. Twenty‐first century students are different from students of previous generations. Researchers argue that changes in the environment, specifically an increased exposure to technology, have changed the brains of twenty‐first century students; twenty‐first century students learn differently. However, twenty‐first century students are being taught with an instructional curriculum that was designed for a previous generation that did not have the same exposure to technology. This is causing a digital‐divide that is hindering the achievement of students. The instructional curriculum needs to be updated to meet the needs of twenty‐first century students. This thesis addresses this need from a technical communication perspective by arguing that the instructional design of twenty‐first century learning materials should be improved by adhering to guidelines for twenty‐first century learning characteristics and twenty‐first century technology use. The guidelines support a national goal to improve K‐12 achievement in order to increase U.S. STEM graduates and increase the U.S.'s ability to compete in a global economy.
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Date Issued: 2009
Identifier: CFE0002704, ucf:48183
Format: Document (PDF)
PURL: http://purl.flvc.org/ucf/fd/CFE0002704

Title: CONNECTING VISUAL DESING AND HOFSTEDE'S CULTURAL DIMENSIONS: THE UNITED STATES, LATIN AMERICA AND SPAIN.
Creator: McDonough, Suzanne, Flammia, Madelyn, University of Central Florida
Abstract / Description: My thesis discusses whether culture can be used to predict visual design preferences in documentation and whether cultures with similar attributes demonstrate similar visual design preferences. The visual design of a document is an important element in effective communication to an audience. If the audience is outside the United States, it is important to understand the attributes of that culture to create documents that are most effective for the audience. Cultural theorist Geert Hofstede...
Show moreMy thesis discusses whether culture can be used to predict visual design preferences in documentation and whether cultures with similar attributes demonstrate similar visual design preferences. The visual design of a document is an important element in effective communication to an audience. If the audience is outside the United States, it is important to understand the attributes of that culture to create documents that are most effective for the audience. Cultural theorist Geert Hofstede describes cultural attributes in terms of six cultural dimensions: individualism versus collectivism, high versus low power distance, high versus low uncertainty avoidance, masculinity versus femininity, long-term versus short-term orientation, and indulgence versus restraint. This thesis explores whether we can identify visual design preferences in high uncertainty avoidance cultures and high power distance cultures, such as Spain and Latin American countries. To explore this topic, a study was done on sample report documents from a single company which operates in the United States, Latin America and Spain. Choosing only one company to collect samples from provided a way of discounting different corporate cultures as an influence on standards, tools and how documents are developed. As a framework for comparison of the documents, Kostelnick's visual design matrix was used to analyze the documents for graphics, data displays, document unifiers, decoding devices, and cuing devices. The results show that some elements of visual design can be predicted by cultural attribute, and there is a correlation between different cultures and their preference for similar design elements. For U.S. technical communicators working on documents for Latin American and Spanish audiences, documents need to be shorter in length with simple data displays and need to use more cuing devices to be effective for audiences in these cultures. This study also shows that for technical communicators designing documents for audiences in other cultures, studying the audience and the specific attributes of that culture will provide direction on how to design an effective technical document for that audience.
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Date Issued: 2011
Identifier: CFE0003734, ucf:48766
Format: Document (PDF)
PURL: http://purl.flvc.org/ucf/fd/CFE0003734

Title: USING NARRATIVE TO IMPROVE REFLECTION IN TECHNICAL COMMUNICATION.
Creator: Brkich, Carrie, Flammia, Madelyn, University of Central Florida
Abstract / Description: This thesis explores why instructors should use narrative intentionally and effectively with reflection to better understand adult students' perceptions of experiential learning activities in technical communication. The frequent use of narrative in technical discourse reminds us that the tone of technical texts is often appropriately informal, personable, and reflective. A closer analysis of narratives provides instructors with valuable opportunities to learn more about the motivations for...
Show moreThis thesis explores why instructors should use narrative intentionally and effectively with reflection to better understand adult students' perceptions of experiential learning activities in technical communication. The frequent use of narrative in technical discourse reminds us that the tone of technical texts is often appropriately informal, personable, and reflective. A closer analysis of narratives provides instructors with valuable opportunities to learn more about the motivations for and barriers to learning for adult students and to better understand how these students situate themselves in larger social and cultural narratives. Narrative serves many purposes in technical communication. Not only does narrative add a human element to technical discourse, but it also invites interrogation and inquiry into the technical communicator's decision-making process. For these reasons, narrative is commonly paired with reflection exercises in experiential learning programs as a way for students to make sense of their learning experiences. If instructors can capture the essence of how adult students make sense of their learning experiences, they can determine if experiential learning is an effective pedagogical approach to teaching technical communication to adult students. Using examples of ongoing, initial and summative, and alternative reflection exercises, I illustrate how narrative can be used to facilitate the learning process in adult students and gain access to these students' perceptions of experiential learning activities in technical communication.
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Date Issued: 2011
Identifier: CFE0003695, ucf:48827
Format: Document (PDF)
PURL: http://purl.flvc.org/ucf/fd/CFE0003695

Title: The Gender Gap in Technical Communication: How Women Challenge the Predominant Objectivist Paradigm.
Creator: Bower, Nathan, Jones, Daniel, Jones, Anna, Flammia, Madelyn, University of Central Florida
Abstract / Description: Women are currently underrepresented in the Science, Technology, Engineering, and Mathematics (STEM) fields. The purpose of this thesis is to explore how this underrepresentation translates to a gender gap in the field of technical communication and how this gap causes women to challenge the predominant objectivist paradigm in the field. Through an investigation of peer-reviewed journal articles, periodicals, critical theory, and articles published in online magazines such as Slate, I...
Show moreWomen are currently underrepresented in the Science, Technology, Engineering, and Mathematics (STEM) fields. The purpose of this thesis is to explore how this underrepresentation translates to a gender gap in the field of technical communication and how this gap causes women to challenge the predominant objectivist paradigm in the field. Through an investigation of peer-reviewed journal articles, periodicals, critical theory, and articles published in online magazines such as Slate, I identify the gendered nature of modern technology and discuss to what extent a shift in the predominant paradigm has occurred in the professional arena. In looking at several theoretical approaches and contemporary examples, I conclude that a significant paradigm shift has not in fact occurred due to an underlying, culturally promoted sexism. Additionally, I conclude that neither new approaches in the technical communication classroom, nor attempts to increasingly include women in the technological fields will result in a significant paradigm change by themselves. I also point to a need for further meaningful research in how sexism influences the professional world as well as a more thorough conversation regarding a fundamental shift in workplace relations between the genders.
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Date Issued: 2012
Identifier: CFE0004523, ucf:52878
Format: Document (PDF)
PURL: http://purl.flvc.org/ucf/fd/CFE0004523

Title: A Study of the Grant Writing Policies and Practices of Municipalities in Polk County Florida Having a Population Less Than 25,000.
Creator: Carter, Michael, Jones, Daniel, Flammia, Madelyn, Cameron, Jody, University of Central Florida
Abstract / Description: The purpose of this study is to identify the grant writing policies and practices of the fifteen municipalities in Polk County, Florida having a population less than 25,000, compare these findings qualitatively, and to present the data in a form usable by any city in Polk County so each city can make any needed adjustments to their grant writing strategy that will increase their success of grant funding. This study is needed now because smaller cities are continuing to feel the effects of the...
Show moreThe purpose of this study is to identify the grant writing policies and practices of the fifteen municipalities in Polk County, Florida having a population less than 25,000, compare these findings qualitatively, and to present the data in a form usable by any city in Polk County so each city can make any needed adjustments to their grant writing strategy that will increase their success of grant funding. This study is needed now because smaller cities are continuing to feel the effects of the recession, a slumping housing market, and a reduction of real estate property values which means lower tax revenue. City managers and staff need to sharpen their grant writing skills to maximize the success of their grant applications. Both quantitative and qualitative research methodology were used in this study. The quantitative research data was gathered with the aid of a survey sent to each city manager of the selected cities. The qualitative research data consists of follow-up interviews with the fifteen city managers. Fourteen of the fifteen cities responded and all returned surveys were 100% complete. The results of the survey include respondent demographics, a lengthy discussion of each city's attitudes and history with grant application and administration, and the training level of staff involved in grant writing. The chapter goes on to analyze and discuss the policy of local elected officials regarding grants and concludes on the topic of challenges facing Polk County municipalities and possible solutions that may increase their grant writing success. The final chapter brings the study to a conclusion with a summary and a review of the findings from the survey. Several recommendations are offered that, if implemented, could increase the success rate cities are currently achieving with grant applications. Several implications are offered of possible outcomes if no changes are made, and finally, specific areas of future research and study are discussed.
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Date Issued: 2011
Identifier: CFE0004092, ucf:49129
Format: Document (PDF)
PURL: http://purl.flvc.org/ucf/fd/CFE0004092

Title: Technology Implementation in K-12 Schools: A Research Study of Perceptions and Practice.
Creator: Martinez, Kaitlin, Flammia, Madelyn, Jones, Daniel, Applen, John, University of Central Florida
Abstract / Description: According to the National Center for Education Statistics, even though 97% of classrooms have at least one instructional computer available, only 40% of teachers in public schools (including elementary and secondary) report using computers in the classroom often. My project aims to illustrate the barriers that are keeping K-12 teachers from integrating technology in their classrooms, such as the lack of availability for training, teacher's lack of knowledge or schooling, or a lack of IT...
Show moreAccording to the National Center for Education Statistics, even though 97% of classrooms have at least one instructional computer available, only 40% of teachers in public schools (including elementary and secondary) report using computers in the classroom often. My project aims to illustrate the barriers that are keeping K-12 teachers from integrating technology in their classrooms, such as the lack of availability for training, teacher's lack of knowledge or schooling, or a lack of IT support. It also discusses possible solutions to the problem, such as teacher training and better resources. By assessing the Level of Technology Integration, or LoTi, we can learn how much or how often a teacher is using technology in a classroom. My project consists of conducting a research study that will aim to reinforce the hypothesis that the LoTi in K-12 schools is lower than expected, considering the availability of computers and technology. By learning the severity of the obstacles teachers face, we can work on possible solutions. The findings of this study were that teachers face barriers that inhibit them from implementing technology no matter what type of school environment they are in. These barriers come from lack of time, access, but most strongly from the self-efficacy of the teachers. Teachers need professional development and training to develop their skills and confidence, which will positively impact students, the school, and the overall education system.
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Date Issued: 2012
Identifier: CFE0004503, ucf:49279
Format: Document (PDF)
PURL: http://purl.flvc.org/ucf/fd/CFE0004503

Title: Gender Bias in the Technical Disciplines.
Creator: Campbell, Jessica, Jones, Daniel, Flammia, Madelyn, Marinara, Martha, University of Central Florida
Abstract / Description: This study investigates how women are affected by gender bias in the workplace. Despite the increasing numbers of women in the workforce, women are still under-represented and under-valued in workplaces, which, in part, is due to their gender stereotype. This study demonstrates how gender bias in the workplace has been proven to limit women in their careers and potential in their occupational roles. The media's negative depiction of women in their gender stereotype reinforces and perpetuates...
Show moreThis study investigates how women are affected by gender bias in the workplace. Despite the increasing numbers of women in the workforce, women are still under-represented and under-valued in workplaces, which, in part, is due to their gender stereotype. This study demonstrates how gender bias in the workplace has been proven to limit women in their careers and potential in their occupational roles. The media's negative depiction of women in their gender stereotype reinforces and perpetuates this image as a cultural norm in society. Women both conform and are judged and evaluated according to their weak and submissive gender stereotype. Women face challenges and problems in the workplace when they are evaluated and appraised by their female gender stereotype. Women have been prevented from acquiring jobs and positions, have been denied promotions and advancements, failed to be perceived as desiring of and capable of leadership or management positions, as well as typically receive lower paid than their male counterparts. Furthermore, women's unique, indirect, and congenial conversational methods are perceived as unconfident, incompetent, and thus, incapable in the masculine organizational culture of most workplaces. Through the investigation of gender bias in the workplace, professionals and employers will gain an awareness of how gender bias and socially-prescribed gender roles can affect the workplace and interfere with women's success in their career. Technical communicators and other educators will have a better understanding of how to overcome gender stereotyping and be encouraged to teach students on how to be gender-neutral in their communications in the workplace, perhaps striving for a more egalitarian society.
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Date Issued: 2012
Identifier: CFE0004248, ucf:49538
Format: Document (PDF)
PURL: http://purl.flvc.org/ucf/fd/CFE0004248

Title: Simulations for Financial Literacy.
Creator: Hamilton, Angela, Jones, Daniel, Flammia, Madelyn, Metcalf, David, University of Central Florida
Abstract / Description: Financially literate consumers are empowered with the knowledge and skills necessary to make sound financial decisions that ensure their long-term economic well-being. Within the context of the range of cognitive, psychological, and social factors that influence consumer behavior, simulations enhance financial literacy by developing consumers' mental models for decision-making. Technical communicators leverage plain language and visual language techniques to communicate complex financial...
Show moreFinancially literate consumers are empowered with the knowledge and skills necessary to make sound financial decisions that ensure their long-term economic well-being. Within the context of the range of cognitive, psychological, and social factors that influence consumer behavior, simulations enhance financial literacy by developing consumers' mental models for decision-making. Technical communicators leverage plain language and visual language techniques to communicate complex financial concepts in ways that consumers can relate to and understand.Simulations for financial education and decision support illustrate abstract financial concepts, provide a means of safe experimentation, and allow consumers to make informed choices based on a longitudinal comparison of decision outcomes. Technical communicators develop content based on best practices and conduct evaluations to ensure that simulations present information that is accessible, usable, and focused on the end-user. Potential simulation formats range from low- to high-fidelity. Low-fidelity simulations present static data in print or digital formats. Mid-fidelity simulations provide digital interactive decision support tools with dynamic user inputs. More complex high-fidelity simulations use narrative and dramatic elements to situate learning in applied contexts.
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Date Issued: 2012
Identifier: CFE0004318, ucf:49489
Format: Document (PDF)
PURL: http://purl.flvc.org/ucf/fd/CFE0004318

Title: Intercultural Communication in the Global Age: Lessons Learned from French Technical Communicators.
Creator: Tallman, Nicole, Flammia, Madelyn, Bowdon, Melody, Jones, Daniel, University of Central Florida
Abstract / Description: This thesis explores the cultural considerations American technical communicators must address when working with French colleagues and when creating technical documentation for French audiences. A review of the literature on intercultural communication theory was conducted, along with a review of the limited research on technical communication in France and the needs of French audiences. A qualitative online survey of French technical communicators was also conducted. Through this survey,...
Show moreThis thesis explores the cultural considerations American technical communicators must address when working with French colleagues and when creating technical documentation for French audiences. A review of the literature on intercultural communication theory was conducted, along with a review of the limited research on technical communication in France and the needs of French audiences. A qualitative online survey of French technical communicators was also conducted. Through this survey, French technical communicators reported on their intercultural beliefs, experiences, and practices, and information, language, and cultural needs.Survey responses were analyzed using inductive thematic analysis. Two main themes were developed as a result of this analysis: the importance of adapting content to French audiences, and the cultural differences between French and American information needs and communication styles. Survey findings were combined with theoretical and practical literature to offer American technical communicators guidance for successful intercultural interactions. This thesis concludes with suggestions for future practice and research in intercultural technical communication.
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Date Issued: 2013
Identifier: CFE0004944, ucf:49604
Format: Document (PDF)
PURL: http://purl.flvc.org/ucf/fd/CFE0004944

Title: On Copyright Law: What Technical Communicators Need to Know.
Creator: Chao, Mariana, Jones, Daniel, Cavanagh, Thomas, Flammia, Madelyn, University of Central Florida
Abstract / Description: Copyright law, in general, is a multi-faceted and sometimes difficult to understand process. Although it is law, it is often not straight-forward and cannot be applied universally. While the concepts of copyright infringement and plagiarism may sometimes overlap, many confuse one for the other or think they are the same offense. This thesis is intended to serve as a primer to some basic aspects of copyright law for technical communicators, including issues surrounding public domain works, the...
Show moreCopyright law, in general, is a multi-faceted and sometimes difficult to understand process. Although it is law, it is often not straight-forward and cannot be applied universally. While the concepts of copyright infringement and plagiarism may sometimes overlap, many confuse one for the other or think they are the same offense. This thesis is intended to serve as a primer to some basic aspects of copyright law for technical communicators, including issues surrounding public domain works, the fair use doctrine, the copyright clearance process, as well as why we should be concerned about our current copyright laws.Over the past few decades, Congress has increased the number of copyright extensions, and these extensions are pushing out works that were to expire into the public domain. This thesis provides details about the growing copyright reform movement to explore the possibilities of making our culture more egalitarian and democratic when it comes to the exchange of ideas and information. Those who support copyright reform believe current copyright laws increasingly favor corporations and special interest groups rather than the public, and insist on a balance in copyright laws to loosen some of the restrictions.This thesis illustrates the importance of the knowledge of copyright and its associated laws for technical communicators especially in these current times. With the growth of the Internet within the last 20 years, some of the core concepts of how copyright works for the analog age present some challenges when translated into our digital age. Young professionals (-) particularly those working in web-based media (-) are faced with some contradicting ideas on copyright, sharing, and piracy, especially when surrounded by peers who perpetuate incorrect notions about these topics. Technical communicators also need to be aware of the risks they run if they choose to ignore the law (or choose to remain ignorant of it), but, on a deeper level, they also need be prepared to deal with the philosophical and ethical inquiries that tie into the concept of copyright. This thesis also provides practical applications of the knowledge of copyright laws for technical communicators.
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Date Issued: 2014
Identifier: CFE0005147, ucf:50700
Format: Document (PDF)
PURL: http://purl.flvc.org/ucf/fd/CFE0005147

Title: Technical Illustration: The Changes and Challenges Presented by Advancements in Technology.
Creator: Caudill, Cindy, Jones, Daniel, Flammia, Madelyn, Young, Beth, University of Central Florida
Abstract / Description: This thesis investigates the changes and challenges technology has created in the field of technical illustration. Technical illustration includes the fields of technical drawing as well as scientific and medical illustration. Previously, technical illustrators learned and used traditional illustration methods, without the aid of computers. However, technology has rapidly entered the field and has changed the education, work environment, skills, and role of the technical illustrator. I note...
Show moreThis thesis investigates the changes and challenges technology has created in the field of technical illustration. Technical illustration includes the fields of technical drawing as well as scientific and medical illustration. Previously, technical illustrators learned and used traditional illustration methods, without the aid of computers. However, technology has rapidly entered the field and has changed the education, work environment, skills, and role of the technical illustrator. I note both the benefits and disadvantages that current technical illustrators are facing in their work. I explore both sides of the digital media and traditional art debate while focusing on the technical illustrator's role, tools and methods used in the illustration process, education, idea-generation, and the future of technical illustration. By emphasizing the issues associated with the incorporation of digital media into traditional methods, I hope to bring awareness to the transformation of technical illustration and the future of this discipline.
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Date Issued: 2014
Identifier: CFE0005145, ucf:50681
Format: Document (PDF)
PURL: http://purl.flvc.org/ucf/fd/CFE0005145

Title: The Role of Occupational Branding in the Professionalization of Technical Communication.
Creator: Thomas, Chelsea, Jones, Dan, Flammia, Madelyn, Bell, Kathleen, University of Central Florida
Abstract / Description: This study investigates the relationship between professional identity and professional status by exploring the quest for professionalization within technical communication. An established professional identity is crucial to an occupation's professionalization process, as it enables members of a given field to create a common sense of being and facilitates a recognizable personal and collective identity. Such recognition is vital to an occupation's rise to professional status, as it creates a...
Show moreThis study investigates the relationship between professional identity and professional status by exploring the quest for professionalization within technical communication. An established professional identity is crucial to an occupation's professionalization process, as it enables members of a given field to create a common sense of being and facilitates a recognizable personal and collective identity. Such recognition is vital to an occupation's rise to professional status, as it creates a distilled image of the ideal practitioner for outsiders and forms the basis upon which claims of expertise may be made. By constructing the meaning surrounding their profession, members are able to portray an image which designates their knowledge as a scarce expertise and their profession as the appropriate source for the services they provide.A lack of professional identity constitutes the primary factor hindering technical communication from realizing the professionalization process, as it prevents the formation of practitioners' common sense of being, promotes the absence of identifiability and precludes the possibility of recognition by larger society. Without an established professional identity, the field cannot formulate a culturally-relevant perception of its role, claim professional expertise or jurisdiction over their work, or achieve the social and cultural legitimacy necessary in order to increase its professional status. By implementing processes of occupational branding within the professional project, efforts involving the construction of collective professional identity will increase professional status by enabling a group's management of professional meaning, facilitating the creation of an occupational brand and assisting in value production.
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Date Issued: 2016
Identifier: CFE0006189, ucf:51137
Format: Document (PDF)
PURL: http://purl.flvc.org/ucf/fd/CFE0006189

Title: The Ethos of Humor in Technical Communication.
Creator: Roberts, David, Applen, John, Dombrowski, Paul, Flammia, Madelyn, University of Central Florida
Abstract / Description: Within the realm of technical communication, humor has often been regarded as an unnecessary or risky rhetorical device that can negatively impact the credibility of a document. While many other professional fields, such as medicine, computer technology fields, or business have used humor, and humor continues to crop up in (")user as producer(") documentation, technical writing continues to approach humor cautiously and with little theoretical guidance. In order to fully understand how humor...
Show moreWithin the realm of technical communication, humor has often been regarded as an unnecessary or risky rhetorical device that can negatively impact the credibility of a document. While many other professional fields, such as medicine, computer technology fields, or business have used humor, and humor continues to crop up in (")user as producer(") documentation, technical writing continues to approach humor cautiously and with little theoretical guidance. In order to fully understand how humor functions, it is important to understand the main theories of humor: superiority, relief, and incongruity. It is also important to understand how humor functions, by looking at Meyer's four functions of humor: identification, clarification, enforcement, and differentiation. Some primary and secondary manuals have successfully used a rhetorical strategy incorporating humor. Google uses a persona and situated ethos that projects a sense of fun and humor, and incorporates some humor into their documentation. The (")(")For Dummies(")(") series is well known and recognized for the situated ethos of providing fun, entertaining direction, while individual authors choose a specific invented ethos for each book written. The three theories of humor and four functions of humor can be applied to humor used in Google and (")(")For Dummies(")("). This demonstration better highlights how humor operates and functions in communication, and can provide technical communicators with a tool to use when considering the application of humor in documentation. The application further highlights the need for greater understanding of how humor affects the credibility and success of documentation.
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Date Issued: 2013
Identifier: CFE0004920, ucf:49629
Format: Document (PDF)
PURL: http://purl.flvc.org/ucf/fd/CFE0004920

Title: The Relevance of Benjamin Franklin's and Thomas Jefferson's Technical Writing for Modern Communicators.
Creator: Fecko, Kristin, Jones, Dan, Cavanagh, Thomas, Flammia, Madelyn, University of Central Florida
Abstract / Description: Today's technical communicators enjoy an increasingly broader role and influence in the workplace, and are often given latitude to use engaging rhetoric and personal touches in many kinds of communications. Historical documents, particularly those that are substantially removed from our own era, can offer fresh approaches and insight into the enduring elements of successful communication. This study explores the technical writings of Benjamin Franklin and Thomas Jefferson and considers their...
Show moreToday's technical communicators enjoy an increasingly broader role and influence in the workplace, and are often given latitude to use engaging rhetoric and personal touches in many kinds of communications. Historical documents, particularly those that are substantially removed from our own era, can offer fresh approaches and insight into the enduring elements of successful communication. This study explores the technical writings of Benjamin Franklin and Thomas Jefferson and considers their usefulness to professionals today.Although the political writing of Franklin and Jefferson is more familiar, both men frequently wrote about scientific and technical subjects and were well-known in their day for these documents. Franklin created a captivating persona and arguments which carried emotional and logical appeal. Jefferson was a student of ancient rhetoric and applied classical principles of arrangement to guide readers. His fondness for statistical records led to a skill in presenting numerical data and other types of information in creative, efficient ways. By using tone, language, and description, both Franklin and Jefferson created technical narratives that are equally informative and aesthetically pleasing.The contemporary era of technical communication has been shaped by positivism, the plain language movement, and humanism, among other significant trends. Franklin's and Jefferson's approaches to technical communication both support and challenge the guiding philosophies of these movements. Their styles are reviewed in this study against the context of modern approaches. Opportunities for further historical study are also offered, including additional writings of our Founding Fathers and technical writing from the turn of the twentieth century.
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Date Issued: 2014
Identifier: CFE0005329, ucf:50526
Format: Document (PDF)
PURL: http://purl.flvc.org/ucf/fd/CFE0005329

Title: TWITTER IMPLEMENTATION WITHIN MEGACHURCHES: AN EXAMINATION OF THE SOCIAL MEDIA'S EFFECTIVENESS.
Creator: Thompson, Andrea, Malala, John, Dodd, Melissa, Flammia, Madelyn, University of Central Florida
Abstract / Description: This study identified what Twitter followers were discussing in reference to the top five megachurches in size. The methods utilized within this study involved an examination of all tweets hashtagging the top five megachurches over a sixteen day timeframe. The first research question was answered by categorizing tweets into predetermined content categories. This study also addressed the second research question by determining if Twitter implementation was beneficial in executing the missions...
Show moreThis study identified what Twitter followers were discussing in reference to the top five megachurches in size. The methods utilized within this study involved an examination of all tweets hashtagging the top five megachurches over a sixteen day timeframe. The first research question was answered by categorizing tweets into predetermined content categories. This study also addressed the second research question by determining if Twitter implementation was beneficial in executing the missions of the top five megachurches. This question was answered by analyzing tweets using a five point Likert scale measuring how reflective each tweet was to the mission statement of each of the Top five megachurches. Ultimately, this study revealed that hashtagged tweets did reflect topics that are beneficial to each individual church's growth, however, tweets hashtagging the top three megachurches did not reflect the mission statements of each church. Therefore, this study concluded that Twitter implementation is beneficial to church growth because followers discuss topics relevant to the success of the church, however, Twitter may not be the most suitable social media platform for megachurches in their attempts to
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Date Issued: 2014
Identifier: CFE0005427, ucf:50417
Format: Document (PDF)
PURL: http://purl.flvc.org/ucf/fd/CFE0005427

technical communication (10)	+ -
technical writing (4)	+ -
Technical communication (2)	+ -
culture (2)	+ -
narrative (2)	+ -

plain language (2)	+ -
technology (2)	+ -
usability testing (2)	+ -
Communication & gender (1)	+ -
Communication & technology (1)	+ -
Communication of technical information (1)	+ -
Cultural studies (1)	+ -
French perspective on technical writing (1)	+ -
Gender role in the work environment (1)	+ -
Globalization (1)	+ -
Hall's high-context and low-context cultures (1)	+ -
Hofstede's cultural dimensions (1)	+ -
Hofstede's individualism versus collectivism dimension (1)	+ -
Intercultural collaboration strategies (1)	+ -
International technical documentation (1)	+ -
Latin America (1)	+ -
Localization (1)	+ -
Sexism (1)	+ -
Spain (1)	+ -
Storytelling (1)	+ -
Survey of French technical communicators (1)	+ -
Technical communication in France (1)	+ -
Technical writing (1)	+ -
Technology & women (1)	+ -
Translation (1)	+ -

ETD Collection (22)	+ -
Honors Collection (2)	+ -

Flammia, Madelyn (24)	+ -
University of Central Florida (24)	+ -
Jones, Daniel (10)	+ -
Dombrowski, Paul (3)	+ -
Applen, John (2)	+ -

Cavanagh, Thomas (2)	+ -
Jones, Dan (2)	+ -
Malala, John (2)	+ -
Adams, Brittney (1)	+ -
Adams, JoAnne (1)	+ -
Bell, Kathleen (1)	+ -
Bivins, Peggy (1)	+ -
Blanton, Rebecca (1)	+ -
Bowdon, Melody (1)	+ -
Bower, Nathan (1)	+ -
Brkich, Carrie (1)	+ -
Cameron, Jody (1)	+ -
Campbell, Jessica (1)	+ -
Carpenter, Russell (1)	+ -
Carter, Michael (1)	+ -
Caudill, Cindy (1)	+ -
Chao, Mariana (1)	+ -
Collins, Meghan (1)	+ -
Dodd, Melissa (1)	+ -
Fecko, Kristin (1)	+ -
Gabriel, Jennifer (1)	+ -
Hamilton, Angela (1)	+ -
Janz, Bruce (1)	+ -
Jones, Anna (1)	+ -
Marinara, Martha (1)	+ -

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