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Pages
- Title
- Individual Differences in Trust Toward Robotic Assistants.
- Creator
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Sanders, Tracy, Hancock, Peter, Mouloua, Mustapha, Szalma, James, Behal, Aman, University of Central Florida
- Abstract / Description
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This work on trust in human-robot interaction describes a series of three experiments from which a series of predictive models are developed. Previous work in trust and robotics has examined HRI components related to robots extensively, but there has been little research to quantify the influence of individual differences in trust on HRI. The present work seeks to fill that void by measuring individual differences across a variety of conditions, including differences in robot characteristics...
Show moreThis work on trust in human-robot interaction describes a series of three experiments from which a series of predictive models are developed. Previous work in trust and robotics has examined HRI components related to robots extensively, but there has been little research to quantify the influence of individual differences in trust on HRI. The present work seeks to fill that void by measuring individual differences across a variety of conditions, including differences in robot characteristics and environments. The models produced indicate that the main individual factors predicting trust in robotics include pre-existing attitudes towards robots, interpersonal trust, and personality traits.
Show less - Date Issued
- 2016
- Identifier
- CFE0006843, ucf:51776
- Format
- Document (PDF)
- PURL
- http://purl.flvc.org/ucf/fd/CFE0006843
- Title
- Examining Energetic and Structural Components of Knowledge of Result Using a Vigilance Paradigm.
- Creator
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Fraulini, Nicholas, Szalma, James, Mouloua, Mustapha, Hancock, Peter, Matthews, Gerald, University of Central Florida
- Abstract / Description
-
Vigilance, or the ability to maintain attention to stimuli over a prolonged period of time (Davies (&) Parasuraman, 1982; Warm (&) Jerison, 1984), has been a troublesome research topic since World War II. Scientists have sought to counteract performance declines in vigilance tasks by training observers on these tasks. Though an extensive literature has been developed to examine the effectiveness of these techniques, the mechanisms by which many forms of vigilance training help performance are...
Show moreVigilance, or the ability to maintain attention to stimuli over a prolonged period of time (Davies (&) Parasuraman, 1982; Warm (&) Jerison, 1984), has been a troublesome research topic since World War II. Scientists have sought to counteract performance declines in vigilance tasks by training observers on these tasks. Though an extensive literature has been developed to examine the effectiveness of these techniques, the mechanisms by which many forms of vigilance training help performance are largely unknown. The present dissertation seeks to further the understanding of how two forms of training for vigilance, practice and knowledge of result, function to improve observers' ability to remain vigilant as time on task increases. In addition to understanding these forms of training, this dissertation seeks to develop a training protocol that would train observers for vigilance without adversely affecting their cognitive resources. Finally, this dissertation utilizes this new training protocol to examine the potential for transfer of training, which has been a question for vigilance researchers for decades. Results relating to these three research questions are presented, as well as a discussion of how these results may inform or influence vigilance research in the future.
Show less - Date Issued
- 2017
- Identifier
- CFE0006876, ucf:51746
- Format
- Document (PDF)
- PURL
- http://purl.flvc.org/ucf/fd/CFE0006876
- Title
- Beyond Compliance: Examining the Role of Motivation in Vigilance Performance.
- Creator
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Dewar, Alexis, Szalma, James, Sims, Valerie, Hancock, Peter, Matthews, Gerald, University of Central Florida
- Abstract / Description
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Vigilance, or sustained attention, is the capacity to attend to information for a prolonged period of time (Davies (&) Parasuraman, 1982; Jerison, 1970; Warm, 1977). Due to limitations of the human nervous system, as well as the environmental context, attention can begin to wane over time. This results in a phenomenon referred to as the vigilance decrement, or a decline in vigilance performance as a function of time. The vigilance decrement can manifest as poorer attention and is thusly...
Show moreVigilance, or sustained attention, is the capacity to attend to information for a prolonged period of time (Davies (&) Parasuraman, 1982; Jerison, 1970; Warm, 1977). Due to limitations of the human nervous system, as well as the environmental context, attention can begin to wane over time. This results in a phenomenon referred to as the vigilance decrement, or a decline in vigilance performance as a function of time. The vigilance decrement can manifest as poorer attention and is thusly associated with poor performance, which is defined behaviorally as more lapses in the detection of critical signals and an increase in response time to these signals during watch. Given this, the present dissertation seeks to systematically examine the impact of two types of motivation (i.e., achievement motivation, autonomous motivation) on vigilance performance across four experiments. The present experiments manipulate information processing type, source complexity, and motivational task demands. Three hundred and ninety-eight participants completed either a cognitive task or sensory task, which were psychophysically equated in previous studies (Szalma (&) Teo, 2012; Teo, Szalma, (&) Schmidt, 2011), with or without motivational instructions, and with either low, medium, or high source complexity. Performance measures, perceived stress and workload, and changes to state motivation and engagement at pre-task and post-task are interpreted across three theories of information processing: resource-depletion theory, mind-wandering theory, and mindlessness theory. The results of each of the four studies are discussed in terms of overall support for the resource-depletionist account. The limitations of the present set of experiments and the future directions for research on motivation and sustained attention are also discussed.
Show less - Date Issued
- 2017
- Identifier
- CFE0006582, ucf:51312
- Format
- Document (PDF)
- PURL
- http://purl.flvc.org/ucf/fd/CFE0006582
- Title
- A study of EEG signature associated with Emotional and stress responses due to cyberbullying.
- Creator
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Alhujailli, Ashraf, Karwowski, Waldemar, Reinerman, Lauren, Hancock, Peter, Wan, Thomas, University of Central Florida
- Abstract / Description
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The human brain processes vital information regarding human feelings. Prior research has focused on the problems of underage bullying, workplace bullying, burnout, mobbing and, most recently, cyberbullying. Scholars have traditionally examined the adverse outcomes of cyberbullying using subjective measures of stress and emotion for decades. However, very few studies examined cyberbullying using objective measures like EEG. The main goal of this study was to explore the relationship between...
Show moreThe human brain processes vital information regarding human feelings. Prior research has focused on the problems of underage bullying, workplace bullying, burnout, mobbing and, most recently, cyberbullying. Scholars have traditionally examined the adverse outcomes of cyberbullying using subjective measures of stress and emotion for decades. However, very few studies examined cyberbullying using objective measures like EEG. The main goal of this study was to explore the relationship between the brain's EEG, expressed by the power spectral density, and emotions and stress due to two types of cyberbullying, specifically: 1) social exclusion, and 2) verbal harassment. This research also examined how cyberbullying factors of social interaction and publicity affect the emotional and stress responses. EEG data were collected from twenty-nine undergraduate students, aged 18-22, using 10/5 EEG system with 64 channels. Each cyberbullying experimental condition was treated as an independent study. The first study investigated the effects of social exclusion on EEG activity and the related emotional and stress factors while playing a virtual ball-tossing game known as cyberball. EEG results showed significant differences in alpha and beta power in the right posterior brain regions due to social exclusion. There were also significant differences in beta and gamma power in the left anterior brain regions due to social exclusion. The results suggest that EEG activity in the left anterior brain region may be important to identify social exclusion. The second study utilized a hypothetical scenario presented as impolite or complimentary online comments. EEG results showed marginally significant differences in gamma power at right- and left- anterior and midline brain regions due to verbal harassment. The results suggest that changes in gamma power at anterior brain regions might play an essential role in the processing of verbal harassment information. Self-reported measures confirmed that verbal harassment was more distressing than social exclusion.
Show less - Date Issued
- 2018
- Identifier
- CFE0006968, ucf:51628
- Format
- Document (PDF)
- PURL
- http://purl.flvc.org/ucf/fd/CFE0006968
- Title
- Investigating the Impact of Levels of Experience on Workload During Nuclear Power Plant Operations.
- Creator
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Harris, Jonathan, Reinerman, Lauren, Karwowski, Waldemar, Hancock, Peter, Barber, Daniel, University of Central Florida
- Abstract / Description
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The human-machine interface (HMI) of a Nuclear Power Plant (NPP) Main Control Room (MCR) is complex. Understanding HMI factors that influence Reactor Operator (RO) performance and workload when controlling an NPP is important. The Nuclear Regulatory Commission (NRC) began a program of research known as the Human Performance Test Facility (HPTF) with the goal of collecting human performance data to better understand cognitive and physical elements that support safe control room operation. The...
Show moreThe human-machine interface (HMI) of a Nuclear Power Plant (NPP) Main Control Room (MCR) is complex. Understanding HMI factors that influence Reactor Operator (RO) performance and workload when controlling an NPP is important. The Nuclear Regulatory Commission (NRC) began a program of research known as the Human Performance Test Facility (HPTF) with the goal of collecting human performance data to better understand cognitive and physical elements that support safe control room operation. The HPTF team developed an experimental methodology to evaluate workload using perceived ratings, performance measures, and physiological correlates. This methodology focuses on tasks commonly performed during operations in an NPP. These tasks include monitoring plant parameters, following defined procedures, and manipulating controls to change the state of the NPP. O'Hara and colleagues developed a framework for task classification. Reinerman-Jones and colleagues modified this framework such that monitoring and detection are separate task types. The task types (i.e., checking, detection, and response implementation) selected for experimentation are composed of steps within defined operating procedures that are rule-based. Testing workload using sufficient numbers of ROs is impractical due to limited availability. The HPTF has developed the (")equal but different(") principle. This principle attempts to simplify complex tasks, such that novices can perform them and experience equivalent workload trends as an expert would when performing the original task. The validity of using the (")equal but different(") principle with novices in place of experts is uncertain. This research addresses this uncertainty by comparing novices and experts using the (")equal but different(") principle. Novices performed four tasks within each of the three task types using a simplified Instrument and Control (I(&)C) panel and a reduced 3-way communication instruction set. Experts performed the same four tasks within each task type with a fully configured I(&)C panel and a complete 3-way instruction set. Overall, the experts across the three task types tended to rate level of perceived workload lower than novices. However, experts also rated themselves as performing worse for the three task types than novices. Experts performed better than novices when it came to identifying correct I(&)C; however, their 3-way communication performance was worse. Physiological measures from EEG between the two groups were not statistically different. ECG findings did show a slight difference.The methodology and associated findings has applicability for MCR designs and regulation recommendations. Novice populations are easier to access than experts and the present research shows that when properly designed, novices can serve in complex operator positions.
Show less - Date Issued
- 2017
- Identifier
- CFE0006946, ucf:51634
- Format
- Document (PDF)
- PURL
- http://purl.flvc.org/ucf/fd/CFE0006946
- Title
- A Simulation-Based Task Analysis using Agent-Based, Discrete Event and System Dynamics simulation.
- Creator
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Angelopoulou, Anastasia, Karwowski, Waldemar, Kincaid, John, Xanthopoulos, Petros, Hancock, Peter, University of Central Florida
- Abstract / Description
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Recent advances in technology have increased the need for using simulation models to analyze tasks and obtain human performance data. A variety of task analysis approaches and tools have been proposed and developed over the years. Over 100 task analysis methods have been reported in the literature. However, most of the developed methods and tools allow for representation of the static aspects of the tasks performed by expert system-driven human operators, neglecting aspects of the work...
Show moreRecent advances in technology have increased the need for using simulation models to analyze tasks and obtain human performance data. A variety of task analysis approaches and tools have been proposed and developed over the years. Over 100 task analysis methods have been reported in the literature. However, most of the developed methods and tools allow for representation of the static aspects of the tasks performed by expert system-driven human operators, neglecting aspects of the work environment, i.e. physical layout, and dynamic aspects of the task. The use of simulation can help face the new challenges in the field of task analysis as it allows for simulation of the dynamic aspects of the tasks, the humans performing them, and their locations in the environment. Modeling and/or simulation task analysis tools and techniques have been proven to be effective in task analysis, workload, and human reliability assessment. However, most of the existing task analysis simulation models and tools lack features that allow for consideration of errors, workload, level of operator's expertise and skills, among others. In addition, the current task analysis simulation tools require basic training on the tool to allow for modeling the flow of task analysis process and/or error and workload assessment. The modeling process is usually achieved using drag and drop functionality and, in some cases, programming skills.This research focuses on automating the modeling process and simulating individuals (or groups of individuals) performing tasks in a dynamic work environment in any domain. The main objective of this research is to develop a universal tool that allows for modeling and simulation of task analysis models in a short amount of time with limited need for training or knowledge of modeling and simulation theory. A Universal Task Analysis Simulation Modeling (UTASiMo) tool can be used for automatically generating simulation models that analyze the tasks performed by human operators. UTASiMo is a multi-method modeling and simulation tool developed as a combination of agent-based, discrete event, and system dynamics simulation models. A generic multi-method modeling and simulation framework, named 3M(&)S Framework, as well as the Unified Modeling Language have been used for the design of the conceptual model and the implementation of the simulation tool. UTASiMo-generated models are dynamically created during run-time based on user inputs. The simulation results include estimations of operator workload, task completion time, and probability of human errors based on human operator variability and task structure.
Show less - Date Issued
- 2015
- Identifier
- CFE0006252, ucf:51040
- Format
- Document (PDF)
- PURL
- http://purl.flvc.org/ucf/fd/CFE0006252
- Title
- Impacts of Complexity and Timing of Communication Interruptions on Visual Detection Tasks.
- Creator
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Stader, Sally, Mouloua, Mustapha, Hancock, Peter, Neider, Mark, Kincaid, John, University of Central Florida
- Abstract / Description
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Auditory preemption theory suggests two competing assumptions for the attention-capturing and performance-altering properties of auditory tasks. In onset preemption, attention is immediately diverted to the auditory channel. Strategic preemption involves a decision process in which the operator maintains focus on more complex auditory messages. The limitation in this process is that the human auditory, or echoic, memory store has a limit of 2 to 5 seconds, after which the message must be...
Show moreAuditory preemption theory suggests two competing assumptions for the attention-capturing and performance-altering properties of auditory tasks. In onset preemption, attention is immediately diverted to the auditory channel. Strategic preemption involves a decision process in which the operator maintains focus on more complex auditory messages. The limitation in this process is that the human auditory, or echoic, memory store has a limit of 2 to 5 seconds, after which the message must be processed or it decays. In contrast, multiple resource theory suggests that visual and auditory tasks may be efficiently time-shared because two different pools of cognitive resources are used. Previous research regarding these competing assumptions has been limited and equivocal. Thus, the current research focused on systematically examining the effects of complexity and timing of communication interruptions on visual detection tasks. It was hypothesized that both timing and complexity levels would impact detection performance in a multi-task environment. Study 1 evaluated the impact of complexity and timing of communications occurring before malfunctions in an ongoing visual detection task. Twenty-four participants were required to complete each of the eight timing blocks that included simple or complex communications occurring simultaneously, and at 2, 5, or 8 seconds before detection events. For simple communications, participants repeated three pre-recorded words. However, for complex communications, they generated three words beginning with the same last letter of a word prompt. Results indicated that complex communications at two seconds or less occurring before a visual detection event significantly impacted response time with a 1.3 to 1.6 second delay compared to all the other timings. Detection accuracy for complex communication tasks under the simultaneous condition was significantly degraded compared to simple communications at five seconds or more prior to the task. This resulted in a 20% decline in detection accuracy. Additionally, participants' workload ratings for complex communications were significantly higher than simple communications. Study 2 examined the timing of communications occurring at the corresponding seconds after the visual detection event. Twenty-four participants were randomly assigned to the communication complexity and timing blocks as in study 1. The results did not find significant performance effects of timing or complexity of communications on detection performance. However the workload ratings for the 2 and 5 second complex communication presentations were higher compared to the same simple communication conditions. Overall, these findings support the strategic preemption assumption for well-defined, complex communications. The onset preemption assumption for simple communications was not supported. These results also suggest that the boundaries of the multiple resource theory assumption may exist up to the limits of the echoic memory store. Figures of merit for task performance under the varying levels of timing and complexity are presented. Several theoretical and practical implications are discussed.
Show less - Date Issued
- 2014
- Identifier
- CFE0005420, ucf:50415
- Format
- Document (PDF)
- PURL
- http://purl.flvc.org/ucf/fd/CFE0005420
- Title
- The Bridging Technique: Crossing Over the Modality Shifting Effect.
- Creator
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Alicia, Thomas, Mouloua, Mustapha, Hancock, Peter, Szalma, James, Pharmer, James, University of Central Florida
- Abstract / Description
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Operator responsiveness to critical alarm/alert display systems must rely on faster and safer behavioral responses in order to ensure mission success in complex environments such as the operator station of an Unmanned Aerial System (UAS). An important design consideration for effective UAS interfaces is how to map these critical alarm/alert display systems to an appropriate sensory modality (e.g., visual or auditory) (Sarter, 2006). For example, if an alarm is presented during a mission in a...
Show moreOperator responsiveness to critical alarm/alert display systems must rely on faster and safer behavioral responses in order to ensure mission success in complex environments such as the operator station of an Unmanned Aerial System (UAS). An important design consideration for effective UAS interfaces is how to map these critical alarm/alert display systems to an appropriate sensory modality (e.g., visual or auditory) (Sarter, 2006). For example, if an alarm is presented during a mission in a modality already highly taxed or overloaded, this can result in increased response time (RT), thereby decreasing operator performance (Wickens, 1976). To overcome this problem, system designers may allow the switching of the alarm display from a highly-taxed to a less-taxed modality (Stanney et al., 2004). However, this modality switch may produce a deleterious effect known as the Modality Shifting Effect (MSE) that erodes the expected performance gain (Spence (&) Driver, 1997). The goal of this research was to empirically examine a technique called bridging which allows the transitioning of a cautionary alarm display from one modality to another while simultaneously counteracting the Modality Shifting Effect.Sixty-four participants were required to complete either a challenging visual or auditory task using a computer-based UAS simulation environment while responding to both visual and auditory alarms. An approach was selected which utilized two 1 (task modality) x 2 (switching technique) ANCOVAs and one 2 (modality) x 2 (technique) ANCOVA, using baseline auditory and visual RT as covariates, to examine differences in alarm response times when the alert modality was changed abruptly or with the bridging technique from a highly loaded sensory channel to an underloaded sensory channel. It was hypothesized that the bridging technique condition would show faster response times for a new unexpected modality versus the abrupt switching condition. The results indicated only a marginal decrease in response times for the auditory alerts and a larger yet not statistically significant effect for the visual alerts; results were also not statistically significant for the analysis collapsed across modality. Findings suggest that there may be some benefit of the bridging technique on performance of alarm responsiveness, but further research is still needed before suggesting generalizable design guidelines for switching modalities which can apply in a variety of complex human-machine systems.
Show less - Date Issued
- 2015
- Identifier
- CFE0005568, ucf:50283
- Format
- Document (PDF)
- PURL
- http://purl.flvc.org/ucf/fd/CFE0005568
- Title
- Safety Climate and Safety Outcomes in Aircraft Maintenance: A Mediating Effect of Employee Turnover and Safety Motivation.
- Creator
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Alnoaimi, Muhanna, Karwowski, Waldemar, Xanthopoulos, Petros, Hancock, Peter, Mikusinski, Piotr, University of Central Florida
- Abstract / Description
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Aircraft maintenance is viewed as a critical safety component in general and military aviation industries, and thus it is crucial to identify the factors that may affect aircraft maintenance. Because the safety climate is considered as a leading indicator of safety performance and safety outcomes, this study utilized this safety climate approach to develop a model which can explain the relationships between employee turnover, safety motivation, self-reported unsafe acts, reporting unsafe...
Show moreAircraft maintenance is viewed as a critical safety component in general and military aviation industries, and thus it is crucial to identify the factors that may affect aircraft maintenance. Because the safety climate is considered as a leading indicator of safety performance and safety outcomes, this study utilized this safety climate approach to develop a model which can explain the relationships between employee turnover, safety motivation, self-reported unsafe acts, reporting unsafe behaviors, incidents, and injuries in the aviation maintenance environment. This study included a sample of 283 technicians in military aircraft maintenance units who participated in a cross-sectional random survey. Data collected were analyzed using Exploratory Factor Analysis (EFA) and Structural Equation Modeling (SEM) techniques. A structural model that fitted the data was developed which predicted 64% of the variance in employee turnover, 7% of the variance in safety motivation, 20% of the variance in unsafe acts, 41% of the variance in reporting unsafe behavior, and 21% of the variance in workplace injuries. The results indicate employees who report a perception of high turnover exhibit decreased safety motivation and increased unsafe acts which lead to higher levels of workplace injuries. The perception of safety climate was identified as an antecedent to safety performance and safety outcomes. Additionally, the effects of control variables such as age and education were tested. The implications for safety management in aircraft maintenance were also discussed. This study provides directions for future research on the turnover of aircraft maintenance technicians, safety performance, and safety outcomes.
Show less - Date Issued
- 2015
- Identifier
- CFE0005753, ucf:50097
- Format
- Document (PDF)
- PURL
- http://purl.flvc.org/ucf/fd/CFE0005753
- Title
- Moral Blameworthiness and Trustworthiness: The Role of Accounts and Apologies in Perceptions of Human and Machine Agents.
- Creator
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Stowers, Kimberly, Hancock, Peter, Jentsch, Florian, Mouloua, Mustapha, Chen, Jessie, Barber, Daniel, University of Central Florida
- Abstract / Description
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Would you trust a machine to make life-or-death decisions about your health and safety?Machines today are capable of achieving much more than they could 30 years ago(-)and thesame will be said for machines that exist 30 years from now. The rise of intelligence in machineshas resulted in humans entrusting them with ever-increasing responsibility. With this has arisenthe question of whether machines should be given equal responsibility to humans(-)or if humanswill ever perceive machines as...
Show moreWould you trust a machine to make life-or-death decisions about your health and safety?Machines today are capable of achieving much more than they could 30 years ago(-)and thesame will be said for machines that exist 30 years from now. The rise of intelligence in machineshas resulted in humans entrusting them with ever-increasing responsibility. With this has arisenthe question of whether machines should be given equal responsibility to humans(-)or if humanswill ever perceive machines as being accountable for such responsibility. For example, if anintelligent machine accidentally harms a person, should it be blamed for its mistake? Should it betrusted to continue interacting with humans? Furthermore, how does the assignment of moralblame and trustworthiness toward machines compare to such assignment to humans who harmothers? I answer these questions by exploring differences in moral blame and trustworthinessattributed to human and machine agents who make harmful moral mistakes. Additionally, Iexamine whether the knowledge and type of reason, as well as apology, for the harmful incidentaffects perceptions of the parties involved. In order to fill the gaps in understanding betweentopics in moral psychology, cognitive psychology, and artificial intelligence, valuableinformation from each of these fields have been combined to guide the research study beingpresented herein.
Show less - Date Issued
- 2017
- Identifier
- CFE0007134, ucf:52311
- Format
- Document (PDF)
- PURL
- http://purl.flvc.org/ucf/fd/CFE0007134
- Title
- Novelty-Assisted Interactive Evolution of Control Behaviors.
- Creator
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Woolley, Brian, Stanley, Kenneth, Hughes, Charles, Gonzalez, Avelino, Wu, Annie, Hancock, Peter, University of Central Florida
- Abstract / Description
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The field of evolutionary computation is inspired by the achievements of natural evolution, in which there is no final objective. Yet the pursuit of objectives is ubiquitous in simulated evolution because evolutionary algorithms that can consistently achieve established benchmarks are lauded as successful, thus reinforcing this paradigm. A significant problem is that such objective approaches assume that intermediate stepping stones will increasingly resemble the final objective when in fact...
Show moreThe field of evolutionary computation is inspired by the achievements of natural evolution, in which there is no final objective. Yet the pursuit of objectives is ubiquitous in simulated evolution because evolutionary algorithms that can consistently achieve established benchmarks are lauded as successful, thus reinforcing this paradigm. A significant problem is that such objective approaches assume that intermediate stepping stones will increasingly resemble the final objective when in fact they often do not. The consequence is that while solutions may exist, searching for such objectives may not discover them. This problem with objectives is demonstrated through an experiment in this dissertation that compares how images discovered serendipitously during interactive evolution in an online system called Picbreeder cannot be rediscovered when they become the final objective of the very same algorithm that originally evolved them. This negative result demonstrates that pursuing an objective limits evolution by selecting offspring only based on the final objective. Furthermore, even when high fitness is achieved, the experimental results suggest that the resulting solutions are typically brittle, piecewise representations that only perform well by exploiting idiosyncratic features in the target. In response to this problem, the dissertation next highlights the importance of leveraging human insight during search as an alternative to articulating explicit objectives. In particular, a new approach called novelty-assisted interactive evolutionary computation (NA-IEC) combines human intuition with a method called novelty search for the first time to facilitate the serendipitous discovery of agent behaviors. In this approach, the human user directs evolution by selecting what is interesting from the on-screen population of behaviors. However, unlike in typical IEC, the user can then request that the next generation be filled with novel descendants, as opposed to only the direct descendants of typical IEC. The result of such an approach, unconstrained by a priori objectives, is that it traverses key stepping stones that ultimately accumulate meaningful domain knowledge.To establishes this new evolutionary approach based on the serendipitous discovery of key stepping stones during evolution, this dissertation consists of four key contributions: (1) The first contribution establishes the deleterious effects of a priori objectives on evolution. The second (2) introduces the NA-IEC approach as an alternative to traditional objective-based approaches. The third (3) is a proof-of-concept that demonstrates how combining human insight with novelty search finds solutions significantly faster and at lower genomic complexities than fully-automated processes, including pure novelty search, suggesting an important role for human users in the search for solutions. Finally, (4) the NA-IEC approach is applied in a challenge domain wherein leveraging human intuition and domain knowledge accelerates the evolution of solutions for the nontrivial octopus-arm control task. The culmination of these contributions demonstrates the importance of incorporating human insights into simulated evolution as a means to discovering better solutions more rapidly than traditional approaches.
Show less - Date Issued
- 2012
- Identifier
- CFE0004462, ucf:49335
- Format
- Document (PDF)
- PURL
- http://purl.flvc.org/ucf/fd/CFE0004462
- Title
- The Impact of Degraded Speech and Stimulus Familiarity in a Dichotic Listening Task.
- Creator
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Sinatra, Anne, Sims, Valerie, Hancock, Peter, Szalma, James, Chin, Matthew, Renk, Kimberly, University of Central Florida
- Abstract / Description
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It has been previously established that when engaged in a difficult attention intensive task, which involves repeating information while blocking out other information (the dichotic listening task), participants are often able to report hearing their own names in an unattended audio channel (Moray, 1959). This phenomenon, called the cocktail party effect is a result of words that are important to oneself having a lower threshold, resulting in less attention being necessary to process them ...
Show moreIt has been previously established that when engaged in a difficult attention intensive task, which involves repeating information while blocking out other information (the dichotic listening task), participants are often able to report hearing their own names in an unattended audio channel (Moray, 1959). This phenomenon, called the cocktail party effect is a result of words that are important to oneself having a lower threshold, resulting in less attention being necessary to process them (Treisman, 1960). The current studies examined the ability of a person who was engaged in an attention demanding task to hear and recall low-threshold words from a fictional story. These low-threshold words included a traditional alert word, (")fire(") and fictional character names from a popular franchise(-)Harry Potter. Further, the role of stimulus degradation was examined by including synthetic and accented speech in the task to determine how it would impact attention and performance.In Study 1 participants repeated passages from a novel that was largely unfamiliar to them, The Secret Garden while blocking out a passage from a much more familiar source, Harry Potter and the Deathly Hallows. Each unattended Harry Potter passage was edited so that it would include 4 names from the series, and the word (")fire(") twice. The type of speech present in the attended and unattended ears (Natural or Synthetic) was varied to examine the impact that processing a degraded speech would have on performance. The speech that the participant shadowed did not impact unattended recall, however it did impact shadowing accuracy. The speech type that was present in the unattended ear did impact the ability to recall low-threshold, Harry Potter information. When the unattended speech type was synthetic, significantly less Harry Potter information was recalled. Interestingly, while Harry Potter information was recalled by participants with both high and low Harry Potter experience, the traditional low-threshold word, (")fire(") was not noticed by participants. In order to determine if synthetic speech impeded the ability to report low-threshold Harry Potter names due to being degraded or simply being different than natural speech, Study 2 was designed. In Study 2 the attended (shadowed) speech was held constant as American Natural speech, and the unattended ear was manipulated. An accent which was different than the native accent of the participants was included as a mild form of degradation. There were four experimental stimuli which contained one of the following in the unattended ear: American Natural, British Natural, American Synthetic and British Synthetic. Overall, more unattended information was reported when the unattended channel was Natural than Synthetic. This implies that synthetic speech does take more working memory processing power than even an accented natural speech. Further, it was found that experience with the Harry Potter franchise played a role in the ability to report unattended Harry Potter information. Those who had high levels of Harry Potter experience, particularly with audiobooks, were able to process and report Harry Potter information from the unattended stimulus when it was British Natural. While, those with low Harry Potter experience were not able to report unattended Harry Potter information from this slightly degraded stimulus. Therefore, it is believed that the previous audiobook experience of those in the high Harry Potter experience group acted as training and resulted in less working memory being necessary to encode the unattended Harry Potter information. A pilot study was designed in order to examine the impact of story familiarity in the attended and unattended channels of a dichotic listening task. In the pilot study, participants shadowed a Harry Potter passage (familiar) in one condition with a passage from The Secret Garden (unfamiliar) playing in the unattended ear. A second condition had participants shadowing The Secret Garden (unfamiliar) with a passage from Harry Potter (familiar) present in the unattended ear. There was no significant difference in the number of unattended names recalled. Those with low Harry Potter experience reported significantly less attended information when they shadowed Harry Potter than when they shadowed The Secret Garden. Further, there appeared to be a trend such that those with high Harry Potter experience were reporting more attended information when they shadowed Harry Potter than The Secret Garden. This implies that experience with a franchise and characters may make it easier to recall information about a passage, while lack of experience provides no assistance. Overall, the results of the studies indicate that we do treat fictional characters in a way similarly to ourselves. Names and information about fictional characters were able to break through into attention during a task that required a great deal of attention. The experience one had with the characters also served to assist the working memory in processing the information in degraded circumstances. These results have important implications for training, design of alerts, and the use of popular media in the classroom.
Show less - Date Issued
- 2012
- Identifier
- CFE0004256, ucf:49535
- Format
- Document (PDF)
- PURL
- http://purl.flvc.org/ucf/fd/CFE0004256
- Title
- The effects of chronic sleep deprivation on sustained attention: A study of brain dynamic functional connectivity.
- Creator
-
He, Yiling, Karwowski, Waldemar, Xanthopoulos, Petros, Hancock, Peter, Mikusinski, Piotr, University of Central Florida
- Abstract / Description
-
It is estimated that about 35-40% of adults in the U.S. suffer from insufficient sleep. Chronic sleep deprivation has become a prevalent phenomenon because of contemporary lifestyle and work-related factors. Sleep deprivation can reduce the capabilities and efficiency of attentional performance by impairing perception, increasing effort to maintain concentration, as well as introducing vision disturbance. Thus, it is important to understand the neural mechanisms behind how chronic sleep...
Show moreIt is estimated that about 35-40% of adults in the U.S. suffer from insufficient sleep. Chronic sleep deprivation has become a prevalent phenomenon because of contemporary lifestyle and work-related factors. Sleep deprivation can reduce the capabilities and efficiency of attentional performance by impairing perception, increasing effort to maintain concentration, as well as introducing vision disturbance. Thus, it is important to understand the neural mechanisms behind how chronic sleep deprivation impairs sustained attention.In recent years, more attention has been paid to the study of the integration between anatomically distributed and functionally connected brain regions. Functional connectivity has been widely used to characterize brain functional integration, which measures the statistical dependency between neurophysiological events of the human brain. Further, evidence from recent studies has shown the non-stationary nature of brain functional connectivity, which may reveal more information about the human brain. Thus, the objective of this thesis is to investigate the effects of chronic sleep deprivation on sustained attention from the perspective of dynamic functional connectivity.A modified spatial cueing paradigm was used to assess human sustained attention in rested wakefulness and chronic sleep deprivation conditions. Partial least squares approach was applied to distinguish brain functional connectivity for the experimental conditions. With the integration of a sliding-window approach, dynamic patterns of brain functional connectivity were identified in two experimental conditions. The brain was modeled as a series of dynamic functional networks in each experimental condition. Graph theoretic analysis was performed to investigate the dynamic properties of brain functional networks, using network measures of clustering coefficient and characteristics path length.In the chronic sleep deprivation condition, a compensation mechanism between highly clustered organization and ineffective adaptability of brain functional networks was observed. Specifically, a highly clustered organization of brain functional networks was illustrated with a large clustering coefficient. This organization suggested that brain utilizes more connections to maintain attention in the chronic sleep deprivation condition. A smaller impact of clustering coefficient variation on characteristics path lengths indicated an ineffective adaptability of brain functional networks in the chronic sleep deprivation condition. In the rested wakefulness condition, brain functional networks showed the small-world topology in general, with the average small-world topology index larger than one. Small-world topology was identified as an optimal network structure with the balance between local information processing and global integration. Given the fluctuating values of the index over time, small-world brain networks were observed in most cases, indicating an effective adaptability of the human brain to maintain the dominance of small-world networks in the rested wakefulness condition. On the contrary, given that the average small-world topology index was smaller than one, brain functional networks generally exhibited random network structure. From the perspective of dynamic functional networks, even though there were few cases showing small-world brain networks, brain functional networks failed to maintain the dominance of small-world topology in the chronic sleep deprivation condition.In conclusion, to the best of our knowledge this thesis was the first to investigate the effects of chronic sleep deprivation on sustained attention from the perspective of dynamic brain functional connectivity. A compensation mechanism between highly clustered organization and ineffective adaptability of brain functional networks was observed in the chronic sleep deprivation condition. Furthermore, chronic sleep deprivation impaired sustained attention by reducing the effectiveness of brain functional networks' adaptability, resulting in the disrupted dominance of small-world brain networks.
Show less - Date Issued
- 2015
- Identifier
- CFE0006036, ucf:50990
- Format
- Document (PDF)
- PURL
- http://purl.flvc.org/ucf/fd/CFE0006036
- Title
- A Short Window Granger Causality Approach to Identify Brain Functional Pattern Associated with Changes of Performance Induced by Sleep Deprivation.
- Creator
-
Li, Muyuan, Karwowski, Waldemar, Xanthopoulos, Petros, Hancock, Peter, Mikusinski, Piotr, University of Central Florida
- Abstract / Description
-
The comprehensive effect of sleep deprivation on biological and behavioral functions largely remains unknown. There is evidence to support that human sleep must be of sufficient duration and physiological continuity to ensure neurocognitive performance while we are waking. Insufficient sleep would lead to high risk of human-error related to accidents, injuries or even fatal outcomes. However, in modern society, more and more people suffer from sleep deprivation because of the increasing...
Show moreThe comprehensive effect of sleep deprivation on biological and behavioral functions largely remains unknown. There is evidence to support that human sleep must be of sufficient duration and physiological continuity to ensure neurocognitive performance while we are waking. Insufficient sleep would lead to high risk of human-error related to accidents, injuries or even fatal outcomes. However, in modern society, more and more people suffer from sleep deprivation because of the increasing social, academic or occupational demand. It is important to study the effect of sleep deprivation, not only on task performance, but also on neurocognitive functions. Recent research that has explored brain effective connectivity has demonstrated the directed inference interaction among pairs of brain areas, which may bring important insight to understand how brain works to support neurocognitive function. This research aimed to identify the brain effective connectivity pattern associated with changes of a task performance, response time, following sleep deprivation. Experiments were conducted by colleagues at Neuroergonomics Department at Jagiellonian University, Krakow, Poland. Ten healthy young women, with an average age of 23-year-old, performed visual spatial sustained-attention tasks under two conditions: (1) the rest-wakeful (RW) condition, where participants had their usual sleep and (2) the sleep-deprived (SD) condition, where participants had 3 hours less sleep than their usual sleep, for 7 nights (amounting to 21 h of sleep debt).Measures included eye tracking performance and functional magnetic resonance imaging (fMRI). In each condition, each subject's eye-position was monitored through 13 sessions, each with 46 trials, while fMRI data was recorded. There were two task performance measures, accuracy and response time. Accuracy measured the proportion of correct responses of all trials in each session. Response time measured the average amount of milliseconds until participants gazed at the target stimuli in each session. An experimental session could be treated as a short window. By splitting long trials of fMRI data into consecutive windows, Granger causality was applied based on short trials of fMRI data. This procedure helped to calculate pairwise causal influences with respect to time-varying property in brain causal interaction. Causal influence results were then averaged across sessions to create one matrix for each participant. This matrix was averaged within each condition to formulate a model of brain effective connectivity, which also served as a basis of comparison. In conclusion, significant effect of sleep deprivation was found on response time and brain effective connectivity. In addition, the change of brain effective connectivity after sleep deprivation was linked to the change of response time. First, an analysis of variance (ANOVA) showed significant difference for response time between the RW condition and the SD condition. No significant changes for accuracy were found. A paired t-test showed that response time was significantly shorter in sleep deprivation for the visual spatial sustained-attention task. Second, Granger causality analysis demonstrated a reduction of bidirectional connectivity and an increase of directed influences from low-level brain areas to high-level brain areas after sleep deprivation. This observation suggested that sleep deprivation provoked the effective connectivity engaged in salient stimuli processing, but inhibited the effective connectivity in biasing selection of attention on task and in maintaining self-awareness in day time. Furthermore, in the SD condition, attention at the visual spatial task seemed to be driven by a bottom-up modulation mechanism. Third, a relationship was found between brain effective connectivity with response time. Decreases of Granger causal influences in two directions, from medial frontal lobe to sub cortical gray nuclei and from medial parietal lobe to sub cortical gray nuclei, were associated with shorter response time in the SD condition. Additionally, an increase of Granger causal influence from medial parietal lobe to cerebellum was associated with longer response time in the SD condition.
Show less - Date Issued
- 2014
- Identifier
- CFE0005825, ucf:50922
- Format
- Document (PDF)
- PURL
- http://purl.flvc.org/ucf/fd/CFE0005825
- Title
- Detecting Threats from Constituent Parts: A Fuzzy Signal Detection Theory Analysis of Individual Differences.
- Creator
-
Van De Car, Ida, Szalma, James, Hancock, Peter, Mouloua, Mustapha, Kennedy, Robert, University of Central Florida
- Abstract / Description
-
Signal detection theory (SDT) provides a theoretical framework for describing performance on decision making tasks, and fuzzy signal detection theory (FSDT) extends this description to include tasks in which there are levels of uncertainty regarding the categorization of stimulus events. Specifically, FSDT can be used to quantify the degree to which an event is 'signal-like', i.e., the degree to which a stimulus event can be characterized by both signal and non-signal properties. For instance...
Show moreSignal detection theory (SDT) provides a theoretical framework for describing performance on decision making tasks, and fuzzy signal detection theory (FSDT) extends this description to include tasks in which there are levels of uncertainty regarding the categorization of stimulus events. Specifically, FSDT can be used to quantify the degree to which an event is 'signal-like', i.e., the degree to which a stimulus event can be characterized by both signal and non-signal properties. For instance, an improvised explosive device (IED) poses little threat when missing key elements of its assembly (a stimulus of low, but not zero, signal strength) whereas the threat is greater when all elements necessary to ignite the device are present (a stimulus of high signal strength). This research develops a link between key individual cognitive (i.e., spatial orientation and visualization) and personality (i.e., extroversion, conscientiousness, and neuroticism) differences among observers to performance on a fuzzy signal detection task, in which the items to be detected (IEDs) are presented in various states of assembly. That is, this research relates individual difference measures to task performance, uses FSDT in target detection, and provides application of the theory to vigilance tasks. In two experiments, participants viewed pictures of IEDs, not all of which are assembled or include key components, and categorize them using a fuzzy rating scale (no threat, low threat potential, moderate threat potential, or definite threat). In both experiments, there were significant interactions between the stimulus threat level category and the variability of images within each category. The results of the first experiment indicated that spatial and mechanical ability were stronger predictors of performance when the signal was ambiguous than when individuals viewed stimuli in which the signal was fully absent or fully present (and, thus, less ambiguous). The second study showed that the length of time a stimulus is viewed is greatest when the signal strength is low and there is ambiguity regarding the threat level of the stimulus. In addition, response times were substantially longer in study 2 than in study 1, although patterns of performance accuracy, as measured by the sensitivity index d', were similar across the two experiments. Together, the experiments indicate that individuals take longer to evaluate a potential threat as less critical, than to identify either an absence of threat or a high degree of threat and that spatial and mechanical ability assist decision making when the threat level is unclear. These results can be used to increase the efficiency of employees working in threat-detection positions, such as luggage screeners, provides an exemplar of use of FSDT, and contributes to the understanding of human decision making.
Show less - Date Issued
- 2015
- Identifier
- CFE0006016, ucf:51015
- Format
- Document (PDF)
- PURL
- http://purl.flvc.org/ucf/fd/CFE0006016
- Title
- Assessment of Instructional Presentation For Emergency Evacuation Assistive Technology.
- Creator
-
Boyce, Michael, Smither, Janan, Joseph, Dana, Hancock, Peter, Bowers, Clint, Wilson, Darren, University of Central Florida
- Abstract / Description
-
It is often the case that emergency first responders are well equipped and trained to deal with a situation that involves evacuation of someone with a physical disability. However, emergency responders are not always the first line of defense, or they may be otherwise occupied with assisting others. This research examined the effects of instructions for emergency stair travel devices on untrained or novice users. It was hypothesized that through redesign of the evacuation instructions,...
Show moreIt is often the case that emergency first responders are well equipped and trained to deal with a situation that involves evacuation of someone with a physical disability. However, emergency responders are not always the first line of defense, or they may be otherwise occupied with assisting others. This research examined the effects of instructions for emergency stair travel devices on untrained or novice users. It was hypothesized that through redesign of the evacuation instructions, untrained individuals would be able to successfully prepare an evacuation chair and secure someone with a disability more effectively and efficiently. A pre-post study design was used with an instructional redesign occurring as the manipulation between phases. There was an improved subjective understanding and improved performance metrics, such as reduced time on task and a reduction of the number of instructional glances, across three evacuation chairs when using the redesigned instruction sets. The study demonstrated that visual instruction style can account for a significant portion of explained variance in the operation of emergency stair travel devices. It also showed that improvements in instruction style can reduce time on task across device type and age group. The study failed to demonstrate that there was a performance decrement for older adults in comparison to younger adults because of the cognitive slowing of older adult information processing abilities. Results from this study can be used to support future iterations of the Emergency Stair Travel Device Standard (RESNA ED-1) to ensure that instructional design is standardized and optimized for the best performance possible.
Show less - Date Issued
- 2014
- Identifier
- CFE0005136, ucf:50694
- Format
- Document (PDF)
- PURL
- http://purl.flvc.org/ucf/fd/CFE0005136
- Title
- Integration of Multidimensional Signal Detection Theory with Fuzzy Signal Detection Theory.
- Creator
-
O'Connell, Maureen, Szalma, James, Hancock, Peter, Bohil, Corey, Reinerman, Lauren, University of Central Florida
- Abstract / Description
-
Signal detection theory (SDT) has proven to be a robust and useful statistical model for analyzing human performance in detection and decision making tasks. As with many models extensions have been proposed in order capture and represent the real world to a greater degree. Multidimensional Signal Detection Theory (MSDT) has had success in describing and modeling complex signals, signals that are comprised by more than one identifiable component dimension. Fuzzy Signal Detection Theory (FSDT)...
Show moreSignal detection theory (SDT) has proven to be a robust and useful statistical model for analyzing human performance in detection and decision making tasks. As with many models extensions have been proposed in order capture and represent the real world to a greater degree. Multidimensional Signal Detection Theory (MSDT) has had success in describing and modeling complex signals, signals that are comprised by more than one identifiable component dimension. Fuzzy Signal Detection Theory (FSDT) has had success in modeling and measuring human performance in cases where there exist ambiguity in the signal or response dimension characteristics, through the application of fuzzy set theory to the definition of the performance outcome categories. Multidimensional Fuzzy Signal Detection Theory (MFSDT) was developed to accommodate simultaneously both the multidimensionality of a signal and the fuzzification of outcome categories in order to integrate the two extensions. A series of three studies were performed to develop and test the theory. One study's purpose was to develop and derive multidimensional mapping functions, the aspect of MFSDT where MSDT and FSDT were integrated. Two receiver operating characteristic (ROC) studies were performed, one simulated and one empirical. The results from both ROC analysis indicated that for perceptually separable and perceptually integral complex stimuli that MFDST is a viable methodological approach to analyzing performance of signal detection tasks where there are complex signals with ambiguous signal characteristics.
Show less - Date Issued
- 2015
- Identifier
- CFE0005983, ucf:50763
- Format
- Document (PDF)
- PURL
- http://purl.flvc.org/ucf/fd/CFE0005983
- Title
- Enhancing the effectiveness of Human-Robot teaming with a closed-loop system.
- Creator
-
Teo, Grace, Szalma, James, Jentsch, Florian, Hancock, Peter, Matthews, Gerald, Reinerman, Lauren, University of Central Florida
- Abstract / Description
-
With the development in robotics and the increasing deployment of robots, human-robot teams are set to be a mainstay in the future. However, our understanding of the effectiveness and impact of this new form of teaming is limited. Previous experience with technology and automa-tion has shown that technological aids do not always result in the intended consequences of im-proved performance and alleviation of workload and stress. No doubt a large part of this is due to the fact that the...
Show moreWith the development in robotics and the increasing deployment of robots, human-robot teams are set to be a mainstay in the future. However, our understanding of the effectiveness and impact of this new form of teaming is limited. Previous experience with technology and automa-tion has shown that technological aids do not always result in the intended consequences of im-proved performance and alleviation of workload and stress. No doubt a large part of this is due to the fact that the relationships among taskload, workload and performance are complex as hu-man operators interact dynamically with tasks and technology. Measures of workload are also varied and differentially sensitive. There is also the added challenge posed by multi-tasking envi-ronments which typify most real-world situations. Given all this, efforts in designing technologi-cal aids, such as an adaptive robot aid in the context of human-robot teaming, would require a workload model that reflects the intricate relationship between taskload and the individual opera-tor's experience of workload. Such a model can then be used to drive a closed-loop system on which adaptive robot aiding can be based. The present research sought to investigate the effec-tiveness of a closed-loop system, based on a model of workload, in enhancing performance in a simulated military mission involving a human-robot team. Results showed that adaptive robot aid driven by workload needs as assessed by physiological measures resulted in greater improve-ments in performance compared to robot aid that was imposed by the system.
Show less - Date Issued
- 2015
- Identifier
- CFE0006403, ucf:51485
- Format
- Document (PDF)
- PURL
- http://purl.flvc.org/ucf/fd/CFE0006403
- Title
- Understanding Human Performance and Social Presence: An Analysis of Vigilance and Social Facilitation.
- Creator
-
Claypoole, Victoria, Szalma, James, Mouloua, Mustapha, Sims, Valerie, Hancock, Peter, Joseph, Dana, University of Central Florida
- Abstract / Description
-
Social facilitation is characterized by improved performance on simple, or well-known, tasks and impaired performance on complex, or unfamiliar, tasks. Previous research has demonstrated that the use of social presence may improve performance on cognitive-based tasks that are relevant to many organizational contexts, such as vigilance. However, to date, there has not been consolidation of the research regarding the different implementations of social facilitation, or any analysis indicating...
Show moreSocial facilitation is characterized by improved performance on simple, or well-known, tasks and impaired performance on complex, or unfamiliar, tasks. Previous research has demonstrated that the use of social presence may improve performance on cognitive-based tasks that are relevant to many organizational contexts, such as vigilance. However, to date, there has not been consolidation of the research regarding the different implementations of social facilitation, or any analysis indicating which types of social presence are best under varying conditions. The present dissertation describes three experiments that seek to contribute to a taxonomic framework of social facilitation. Experiment One statistically established a difference in task difficulty between twoversions of a cognitive-based vigilance task by utilizing increasing increments of event rate in order to examine the first factor of the taxonomy (i.e., level of difficulty). Experiment Two explored the effects of two novel manipulations of social presence, electronic performance monitoring (i.e., EPM) and co-acting, in order to demonstrate that both novel forms of social presence could improve performance, and were worth examining further. Finally, ExperimentThree replicated and extended the results of Experiments One and Two by examining the interaction effects of levels of task difficulty and social presence through the use of ten conditions. Overall the results indicates that multiple forms of social presence can improve cognitive performance, however, this effect was not moderated by the level of task difficulty, as suggestedby the predominant theories of social facilitation. This suggests that future work should seek to replicate and extend this finding in order to determine if the level of task difficult is indeed a moderating variable of social facilitation. Additionally, the results demonstrated that social presence could be used in organizational settings in order to improve employee performance, while also sometimes reducing the perceived workload associated with the task.
Show less - Date Issued
- 2018
- Identifier
- CFE0006989, ucf:51631
- Format
- Document (PDF)
- PURL
- http://purl.flvc.org/ucf/fd/CFE0006989
- Title
- Interactive Amusement Park Queues: Examining the Indirect Effect of Task Work Load on Guests' Perception of Wait Duration Through Task Immersion.
- Creator
-
Ledbetter, Jonathan, Smither, Janan, Hancock, Peter, Joseph, Dana, Sims, Valerie, Allen, Robert, University of Central Florida
- Abstract / Description
-
With the increasing attendance across amusement and theme parks worldwide, it is not surprising that minimizing the impact of large crowds and long attraction waits on the guests' experience has received much focus by park operators in recent years. Although effective in the short term, attempting to eliminate or reduce wait times by simply increasing capacity cannot be sustained long term. A recent trend in amusement park design is to theme the queue with interactive elements to engage...
Show moreWith the increasing attendance across amusement and theme parks worldwide, it is not surprising that minimizing the impact of large crowds and long attraction waits on the guests' experience has received much focus by park operators in recent years. Although effective in the short term, attempting to eliminate or reduce wait times by simply increasing capacity cannot be sustained long term. A recent trend in amusement park design is to theme the queue with interactive elements to engage guests and occupy their wait time with the intent of making the wait queue part of the attraction itself. Much of the research on the topic of waiting in line focuses on improving the customers' experience while waiting by altering the wait queue. Very little research to date empirically tests the impact that queue characteristics have on a customers' perceived wait duration with the research pool void of any applications to an interactive amusement park queue. This dissertation study tested five hypotheses to determine how playing an interactive math skills game while waiting to ride a virtual roller coaster affected the participants' perceived wait duration. The first hypothesis tested if the participants' perceived wait time decreased as the mental workload of the game increased. The results did not find that this effect of mental workload on perception of time was significant. The second hypothesis tested whether participants who experience higher levels of game immersion estimate perceive wait time to be lower. The results indicated that this effect of game immersion on perceived wait time was significant. The third hypothesis tested whether participants' experience higher levels of game immersion when the perceived mental workload of the math skills game was higher. This effect of mental workload on immersion was found to be significant.Hypothesis 4 tested whether the participants' perceived wait time was indirectly effected by the mental workload of the math skills through immersion. This indirect effect was found to be significant and the results support complete mediation by immersion because the direct effect was not significant with the indirect effect in the model. Hypothesis tested whether the mediated effect of mental workload on time perception via game immersion was moderated by participants' levels of sensation seeking and extraversion. Individual differences of extraversion and sensation seeking were not found to moderate the indirect effect.This study demonstrates that research in the area of time perception can be applied to amusement and theme park queue design. Furthermore, it shows the importance of providing guests with an immersive queue experience to positively impact their perception of wait time, the number one complaint of many amusement and theme park visitors. Future research in this field should examine the individual elements of the queue environment to determine the optimal design to increase the level of immersion for park guests.
Show less - Date Issued
- 2016
- Identifier
- CFE0006135, ucf:51183
- Format
- Document (PDF)
- PURL
- http://purl.flvc.org/ucf/fd/CFE0006135