Current Search: Kapucu, Naim (x)
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- Title
- Government Responsiveness in Matters of Racial Sensitivity.
- Creator
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Carnegie, Vickie, Bryer, Thomas, Knox, Claire, Kapucu, Naim, Burg, Mary Ann, Fine, Terri, University of Central Florida
- Abstract / Description
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This study assesses factors influencing the responsiveness of government officials in Alabama, Mississippi, and South Carolina regarding the public display of the Confederate Flag on state grounds in the aftermath of the Charleston, South Carolina shooting. The purpose of this dissertation research is to understand the factors influencing how government officials make decisions during racially/culturally sensitive events. Two research questions frame this study: 1) What factors are relevant...
Show moreThis study assesses factors influencing the responsiveness of government officials in Alabama, Mississippi, and South Carolina regarding the public display of the Confederate Flag on state grounds in the aftermath of the Charleston, South Carolina shooting. The purpose of this dissertation research is to understand the factors influencing how government officials make decisions during racially/culturally sensitive events. Two research questions frame this study: 1) What factors are relevant to understanding state government officials' decision- making regarding the display of the Confederate Flag on public grounds? 2) Under what conditions of public decision making regarding the Confederate flag is executive authority, vote/referendum, or legislative processes used? Employing grounded theory across newspaper content in Alabama, South Carolina, and Mississippi, 117 articles were examined to provide insight into the research questions. The themes which emerged from this analysis are: 1)Key factors in the decision-making regarding the display of the Confederate Flag on state grounds are: a.The response to a triggering crisis event b.A desire for inclusiveness c.A perception of outside attention or scrutiny d.A concern for the economic well-being of the State e.The political agency of the decision maker 2)Economics, standing law, and political expediency influence decisions of whether executive authority, vote/referendum, or legislative processes are used in decision-making regarding the display of the Confederate Flag on public grounds. This study introduces a detailed model of decision-making for public officials in racially/culturally sensitive matters to navigate the handling of issues with similar schema-forming symbols which can call forth dynamic and polarizing responses. The findings from this research study can be used to foster improved government efforts at responding to matters of a highly charged emotional nature.
Show less - Date Issued
- 2018
- Identifier
- CFE0007439, ucf:52734
- Format
- Document (PDF)
- PURL
- http://purl.flvc.org/ucf/fd/CFE0007439
- Title
- Cross-Sector And Inter-Organizational Collaborative Capacity In Community Disaster Resilience And Sustainability: Evidence From Central Florida Counties.
- Creator
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Demiroz, Fatih, Kapucu, Naim, Hawkins, Christopher, Knox, Claire, Wan, Thomas, Rivera, Fernando, University of Central Florida
- Abstract / Description
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This study examines the relationships between interorganizational network development and sustainability, organizational capacity for emergency management, technology utilization, and community disaster resiliency. It is proposed that cross sector and interorganizational collaboration (i.e., network development and sustainability), information communication technology (ICT) utilization, and organizational capacity have a positive impact on disaster resiliency. Disaster resiliency is measured...
Show moreThis study examines the relationships between interorganizational network development and sustainability, organizational capacity for emergency management, technology utilization, and community disaster resiliency. It is proposed that cross sector and interorganizational collaboration (i.e., network development and sustainability), information communication technology (ICT) utilization, and organizational capacity have a positive impact on disaster resiliency. Disaster resiliency is measured with a three dimensional metric which includes effectiveness of disaster response, effectiveness of disaster recovery, and adaptive capacities.A questionnaire was sent to organizations that are part of the emergency management system in 11 counties in Central Florida. These organizations were identified by each county's comprehensive emergency management plans. County emergency managers served as the liaison people to reach organizations. They distributed the questionnaire and sent reminders to participants. The study aimed to reach an entire population of 855 emergency management affiliated organizations. The survey had a 25.28% response rate. Structural equation modeling was used to determine the impact of interorganizational network development, interorganizational network sustainability, information communication technology utilization, and organizational capacity on community disaster resiliency. The results of the study show that one third of the total variation in disaster resiliency was explained with the exogenous variables in the structural equation model (R2=.31). There was no statistically significant relationship between network development and disaster resiliency. Also, a correlation was hypothesized between organizational capacity and ICT utilization, according to the study findings no correlation was found between these two variables. Network development, organizational capacity, and ICT utilization were found to be positively associated with disaster resiliency. Among all the variables, organizational capacity had the highest impact on disaster resiliency (?=.36). ICT utilization and network development had almost equal regression weights (?=.25, ?=.26 respectively). A correlation was also found between network development and ICT utilization with ?=.23.The results suggest that organizations that are part of emergency management systems in Central Florida counties could enhance disaster resiliency of their communities by focusing on interorganizational and cross-sector network development, information communication technology utilization, and organizational capacity. Managerial craft has a critical role in developing relationship as most of the interorganizational ties are established with informal connections and mutual trust. Building relationship, installing technological systems, and carrying out joint trainings often exceeds financial capacities of organizations. Enabling more funding for these initiatives is another key point to which policy makers may pay attention.
Show less - Date Issued
- 2012
- Identifier
- CFE0004505, ucf:49286
- Format
- Document (PDF)
- PURL
- http://purl.flvc.org/ucf/fd/CFE0004505
- Title
- An Index to Measure Efficiency of Hospital Networks for Mass Casualty Disasters.
- Creator
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Bull Torres, Maria, Sepulveda, Jose, Sala-Diakanda, Serge, Geiger, Christopher, Kapucu, Naim, University of Central Florida
- Abstract / Description
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Disaster events have emphasized the importance of healthcare response activities due to the large number of victims. For instance, Hurricane Katrina in New Orleans, in 2005, and the terrorist attacks in New York City and Washington, D.C., on September 11, 2001, left thousands of wounded people. In those disasters, although hospitals had disaster plans established for more than a decade, their plans were not efficient enough to handle the chaos produced by the hurricane and terrorist attacks....
Show moreDisaster events have emphasized the importance of healthcare response activities due to the large number of victims. For instance, Hurricane Katrina in New Orleans, in 2005, and the terrorist attacks in New York City and Washington, D.C., on September 11, 2001, left thousands of wounded people. In those disasters, although hospitals had disaster plans established for more than a decade, their plans were not efficient enough to handle the chaos produced by the hurricane and terrorist attacks. Thus, the Joint Commission on Accreditation of Healthcare Organizations (JCAHO) suggested collaborative planning among hospitals that provide services to a contiguous geographic area during mass casualty disasters. However, the JCAHO does not specify a methodology to determine which hospitals should be included into these cooperative plans. As a result, the problem of selecting the right hospitals to include in exercises and drills at the county level is a common topic in the current preparedness stages. This study proposes an efficiency index to determine the efficient response of cooperative-networks among hospitals before an occurrence of mass casualty disaster. The index built in this research combines operations research techniques, and the prediction of this index used statistical analysis. The consecutive application of three different techniques: network optimization, data envelopment analysis (DEA), and regression analysis allowed to obtain a regression equation to predict efficiency in predefined hospital networks for mass casualty disasters. In order to apply the proposed methodology for creating an efficiency index, we selected the Orlando area, and we defined three disaster sizes. Then, we designed networks considering two perspectives, hub-hospital and hub-disaster networks. In both optimization network models the objective function pursued to: reduce the travel distance and the emergency department (ED) waiting time in hospitals, increase the number of services offered by hospitals in the network, and offer specialized assistance to children. The hospital network optimization generated information for 75 hospital networks in Orlando. The DEA analyzed these 75 hospital networks, or decision making units (DMU's), to estimate their comparative efficiency. Two DEAs were performed in this study. As an output variable for each DMU, the DEA-1 considered the number of survivors allocated in less than a 40 miles range. As the input variables, the DEA-1 included: (i) The number of beds available in the network; (ii) The number of hospitals available in the network; and (iii) The number of services offered by hospitals in the network. This DEA-1 allowed the assignment of an efficiency value to each of the 75 hospital networks. As output variables for each DMU, the DEA-2 considered the number of survivors allocated in less than a 40 miles range and an index for ED waiting time in the network. The input variables included in DEA-2 are (i) The number of beds available in the network; (ii) The number of hospitals available in the network; and (iii) The number of services offered by hospitals in the network. These DEA allowed the assignment of an efficiency value to each of the 75 hospital networks. This efficiency index should allow emergency planners and hospital managers to assess which hospitals should be associated in a cooperative network in order to transfer survivors. Furthermore, JCAHO could use this index to evaluate the cooperating emergency hospitals' plans.However, DEA is a complex methodology that requires significant data gathering and handling. Thus, we studied whether a simpler regression analysis would substantially yield the same results. DEA-1 can be predicted using two regression analyses, which concluded that the average distances between hospitals and the disaster locations, and the size of the disaster explain the efficiency of the hospital network. DEA-2 can be predicted using three regressions, which included size of the disaster, number of hospitals, average distance, and average ED waiting time, as predictors of hospital network efficiency. The models generated for DEA-1 and DEA-2 had a mean absolute percent error (MAPE) around 10%. Thus, the indexes developed through the regression analysis make easier the estimation of the efficiency in predefined hospital networks, generating suitable predictors of the efficiency as determined by the DEA analysis. In conclusion, network optimization, DEA, and regressions analyses can be combined to create an index of efficiency to measure the performance of predefined-hospital networks in a mass casualty disaster, validating the hypothesis of this research.Although the methodology can be applied to any county or city, the regressions proposed for predicting the efficiency of hospital network estimated by DEA can be applied only if the city studied has the same characteristics of the Orlando area. These conditions include the following: (i) networks must have a rate of services lager than 0.76; (ii) the number of survivors must be less than 47% of the bed capacity EDs of the area studied; (iii) all hospitals in the network must have ED and they must be located in less than 48 miles range from the disaster sites, and (iv) EDs should not have more than 60 minutes of waiting time.The proposed methodology, in special the efficiency index, support the operational objectives of the 2012 ESF#8 for Florida State to handle risk and response capabilities conducting and participating in training and exercises to test and improve plans and procedures in the health response.
Show less - Date Issued
- 2012
- Identifier
- CFE0004524, ucf:49290
- Format
- Document (PDF)
- PURL
- http://purl.flvc.org/ucf/fd/CFE0004524
- Title
- Implementing Sustainability Initiatives: A Study of U.S. Local Governments.
- Creator
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Lebredo, Nick, Kapucu, Naim, Wang, Xiaohu, Hawkins, Christopher, Knox, Claire, Rivera, Fernando, University of Central Florida
- Abstract / Description
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Sustainability has been framed by the World Commission on Environment and Development as a fundamental concept in human society and by Fiorino (2010) as a critical conceptual focus for public administration over the next decade. A large number of U.S. local governments have implemented sustainability initiatives. Nevertheless, relatively few studies have comprehensively examined sustainability implementation by local governments.This study makes a concerted effort to examine sustainability...
Show moreSustainability has been framed by the World Commission on Environment and Development as a fundamental concept in human society and by Fiorino (2010) as a critical conceptual focus for public administration over the next decade. A large number of U.S. local governments have implemented sustainability initiatives. Nevertheless, relatively few studies have comprehensively examined sustainability implementation by local governments.This study makes a concerted effort to examine sustainability implementation in U.S. local governments, which have taken the lead in many areas of sustainability. This study also develops a capacity building model to empirically evaluate how organizational strategies and capacities influence sustainability practices at the local level of government through a national survey of U.S. cities with populations over 50,000.The results show that cities are most successful in implementing sustainability initiatives if they develop proper technical, financial, and, particularly, managerial capacities and if they pursue primarily external, bottom-up, more participative, citizen or stakeholder driven strategies. These results suggest a public manager road map for sustainability implementation. From a theoretical perspective, the capacity building model adopted in this study provides a relatively powerful explanation of sustainability implementation, which demonstrates the value of a capacity building model in further studying sustainability implementation.
Show less - Date Issued
- 2012
- Identifier
- CFE0004337, ucf:49444
- Format
- Document (PDF)
- PURL
- http://purl.flvc.org/ucf/fd/CFE0004337
- Title
- Organizational Complexity, Emergency Management Plan Adequacy, and Nursing Home Resiliency: A Contingency Perspective.
- Creator
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Boyce, Cherie, Wan, Thomas, Zhang, Ning, Oetjen, Reid, Rivera, Fernando, Kapucu, Naim, University of Central Florida
- Abstract / Description
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Some social and organizational behavior scientists measure resiliency through anecdotal qualitative research, i.e. personality analyses and stories of life experience. Empirical evidence remains limited for identifying measurable indicators of resiliency. Therefore, a testable contingency model was needed to clarify resiliency factors pertinent to organizational performance. Two essential resiliency factors were: 1) a written plan and 2) affiliation with a disaster network.This contingency...
Show moreSome social and organizational behavior scientists measure resiliency through anecdotal qualitative research, i.e. personality analyses and stories of life experience. Empirical evidence remains limited for identifying measurable indicators of resiliency. Therefore, a testable contingency model was needed to clarify resiliency factors pertinent to organizational performance. Two essential resiliency factors were: 1) a written plan and 2) affiliation with a disaster network.This contingency study demonstrated a quantifiable, correlational effect between organizational complexity, disaster plan adequacy and organizational resiliency. The unit of analysis, the skilled nursing facility proved vulnerable, therefore justifying the need for a written emergency management plan and affiliation with a disaster network. The main purpose of this research was to verify the significance of emergency management plans within a contingency framework of complexity theory, resource dependency, systems theory, and network theory. Distinct sample moments quantified causal relationships between organizational complexity (A), plan adequacy (B) and resiliency (C). Primary and secondary research data were collected from within the context of public health and emergency management sectors within the State of Florida.
Show less - Date Issued
- 2015
- Identifier
- CFE0005929, ucf:50842
- Format
- Document (PDF)
- PURL
- http://purl.flvc.org/ucf/fd/CFE0005929
- Title
- Use of Performance Information by Local Government Administrators: Evidence from Florida.
- Creator
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Dimitrijevska-Markoski, Tamara, Kapucu, Naim, Martin, Lawrence, Hu, Qian, Wang, Xiaohu, University of Central Florida
- Abstract / Description
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This study examines the factors that facilitate and hinder the use of performance information by public administrators in local governments in Florida. Acknowledging the incompleteness of many theoretical and conceptual models in previous performance management studies and the absence of theory on the use of performance information; this study utilizes a grounded theory approach to develop and test a model analyzing the use of performance information. The research focuses on cities and...
Show moreThis study examines the factors that facilitate and hinder the use of performance information by public administrators in local governments in Florida. Acknowledging the incompleteness of many theoretical and conceptual models in previous performance management studies and the absence of theory on the use of performance information; this study utilizes a grounded theory approach to develop and test a model analyzing the use of performance information. The research focuses on cities and counties, members of the Florida Benchmarking Consortium (FBC), and surveys public administrators whose tasks are related with the collection and/or reporting of performance information. The study examines three research questions: First, to what extent and in what capacity do local government administrators use performance information? Second, what are the predictors of the use of performance information among local government administrators? Finally, to what extent does the design adequacy of a performance measurement system (PMS), institutionalization of performance measurement (IPM), organizational support (OS), individual factors (IF) and external influences (EI) impact the use of performance information among local government administrators? To collect data on the above questions, an online survey was administrated to public administrators involved in the 2015-2016 FBC data collection cycle. The data were analyzed with structural equation modeling (SEM). The results of the study demonstrate that institutionalization of performance measurement has the strongest statistically significant positive association with the use of performance information followed by the influence of the design adequacy of the performance measurement system. Organizational support, through institutionalization of performance measurement, has an indirect influence on the use of performance information. Interestingly, in this study individual factors were not found to be significantly associated with the use of performance information.
Show less - Date Issued
- 2017
- Identifier
- CFE0006586, ucf:51261
- Format
- Document (PDF)
- PURL
- http://purl.flvc.org/ucf/fd/CFE0006586
- Title
- The Impact of Board Capital and Servant Leadership on Board Effectiveness: A Study of Florida Community Foundations.
- Creator
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Obyrne, Lauren, Kapucu, Naim, Hu, Qian, Feldheim, Mary Ann, Sowa, Jessica, University of Central Florida
- Abstract / Description
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Community foundations have considerable potential for positive social change in the communities they serve yet are understudied in nonprofit management and leadership literature. Recently, community foundations have become one of the largest avenues of organized philanthropy. The boards of community foundations frequently consist of a different composition of members than other nonprofit organizations, making a focus on individual characteristics of board members a worthwhile area of study....
Show moreCommunity foundations have considerable potential for positive social change in the communities they serve yet are understudied in nonprofit management and leadership literature. Recently, community foundations have become one of the largest avenues of organized philanthropy. The boards of community foundations frequently consist of a different composition of members than other nonprofit organizations, making a focus on individual characteristics of board members a worthwhile area of study. This exploratory study considers board capital through human capital, structural capital, and social capital and the impact this has on board effectiveness. In addition, it considers the impact of servant leadership on board effectiveness. The purpose of the study is to assess capital and leadership factors of community foundation board members and examine their influence on perceived board effectiveness. Based on survey data from 71 community foundation board members and executive directors representing 13 different community foundations associated with the Florida Philanthropic Network, the dissertation uses ordinal regression to test hypotheses. Additional data was also collected with follow up focus groups. The study finds that board capital, measured by human capital, structural capital, and social capital, as well as servant leadership, do play a factor in board effectiveness. Further, community foundation boards in the survey population are highly effective, and have unique attributes that make them distinct from other types of nonprofit boards. Follow up focus groups suggested that, although board members define board effectiveness in a number of ways, boards are creating social change within their communities in different ways. Findings have potential for significant insight on an important segment of nonprofit sector organizations, particularly for strengthening communities through philanthropy.
Show less - Date Issued
- 2016
- Identifier
- CFE0006155, ucf:51135
- Format
- Document (PDF)
- PURL
- http://purl.flvc.org/ucf/fd/CFE0006155
- Title
- Collaborative Crisis Management in the Public Sector: Effective Leadership under Stress.
- Creator
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Ustun, Yusuf, Kapucu, Naim, Hu, Qian, Sadri, Houman, Van Wart, Montgomery, University of Central Florida
- Abstract / Description
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The primary aim of this study is to discover how leadership competencies affect the perceived effectiveness of crisis management. Leadership skills exhibited by public managers in crisis times may help eliminate panic and help victims recover from the difficult situation as soon as possible. The existence of effective leadership in a crisis is one of the most important inputs in order to diminish the harmful effects of crises and disasters. The absence of effective leadership in times of...
Show moreThe primary aim of this study is to discover how leadership competencies affect the perceived effectiveness of crisis management. Leadership skills exhibited by public managers in crisis times may help eliminate panic and help victims recover from the difficult situation as soon as possible. The existence of effective leadership in a crisis is one of the most important inputs in order to diminish the harmful effects of crises and disasters. The absence of effective leadership in times of crisis may be one of the most significant problems in the public administration because it may result in loss of human life and property. By answering the following research questions this study provides useable knowledge for public managers and leaders during crises: Are there any different leadership features or characteristics for effective leadership at time of crises than the leadership in normal time? What is the role of effective leadership in managing crises and disasters (natural or man-made)? How do a public administrator's leadership traits and skills impact the effectiveness of crisis leadership? How do a public administrator's leadership behaviors (task-, people-, and organization-oriented behaviors) influence the effectiveness of a crisis leadership? With the aim of revealing these relations, a self-reported survey was sent to 2,095 current and former Turkish public security network managers. The study found that the core leadership competencies (decisiveness, flexibility, communication, problem solving, managing innovation and creativity, team building, managing and organizing personnel, motivating, networking and partnering, decision making, scanning the environment, and strategic planning) have a positive relationship with the effectiveness of crisis leadership. Among three categories of leadership behaviors, task-oriented leadership behaviors were found with the highest level of impact on the effectiveness of crisis leadership. The study indicated the importance of the core leadership competencies in the effectiveness of crisis leadership. According to the results, the hypothesis testing with the covariance structure model supported the positive impact of the core leadership competencies on the effectiveness of crisis leadership. This study contributes to the literature on leadership during crisis situations, and also provides proposals for public managers and practitioners in order to increase their effectiveness in leading their organizations during a crisis situation.
Show less - Date Issued
- 2014
- Identifier
- CFE0005557, ucf:50279
- Format
- Document (PDF)
- PURL
- http://purl.flvc.org/ucf/fd/CFE0005557
- Title
- Managing Effective Collaboration among Law Enforcement, Intelligence Services, and Military Forces in Fight against Terrorism and Organized Crime.
- Creator
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Demirhan, Cihan, Kapucu, Naim, Hu, Qian, Feldheim, Mary Ann, Rivera, Fernando, University of Central Florida
- Abstract / Description
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The fight against terrorism and organized crime require strong collaboration between public security organizations. Public security networks include several agencies that are not bound to each other with strong hierarchical ties. Because of a lack of the strong hierarchical structure, managing public networks is not similar to managing a single government agency. This study aims to examine the factors influencing network effectiveness in the public security sector. The main research questions...
Show moreThe fight against terrorism and organized crime require strong collaboration between public security organizations. Public security networks include several agencies that are not bound to each other with strong hierarchical ties. Because of a lack of the strong hierarchical structure, managing public networks is not similar to managing a single government agency. This study aims to examine the factors influencing network effectiveness in the public security sector. The main research questions of the study are: Which factors are important for effectiveness in public security networks? What is the role of inter-organizational trust among partner agencies? Which kind of leadership style will achieve the highest performance in public security networks? What is the relative importance of goal convergence and organizational culture in network effectiveness? How does the relationship between inter-organizational trust, leadership style, goal convergence and organizational culture impact network effectiveness? In order to find these relations, a self-reported survey was sent to 2,095 current and previous Turkish public security network managers. The study found that inter-organizational trust and goal convergence have a positive relationship with network effectiveness. Although facilitator leadership is found to be the most common leadership style in Turkish public security networks, it is found as inappropriate to achieve higher network effectiveness. According to the results, the co-producer network leadership is the most convenient leadership style in terms of network effectiveness. While the results of the descriptive statistics confirm that six specific features of organizational culture in public security sector have negative influence on network effectiveness, the hypothesis testing with the covariance structure model only support the negative impact of competition among partner organization. This study contributes to the literature on network effectiveness with particular proposals for the public security managers and practitioners.
Show less - Date Issued
- 2014
- Identifier
- CFE0005479, ucf:50350
- Format
- Document (PDF)
- PURL
- http://purl.flvc.org/ucf/fd/CFE0005479
- Title
- Cities of Service: A Grounded Theory Exploration of Volunteer Service.
- Creator
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Hill, Brandy, Martin, Lawrence, Bryer, Thomas, Kapucu, Naim, Wan, Thomas, University of Central Florida
- Abstract / Description
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This research explores how volunteer service can be both included and impactful in strategies to address local challenges. Prior research would suggest that volunteer service has largely been overlooked when it comes to governmental efforts to solve society's biggest problems, particularly at the local level. Ignoring the potential for volunteer service in problem-solving approaches may hinder the development of effective problem-solving strategies. This research describes the ways cities...
Show moreThis research explores how volunteer service can be both included and impactful in strategies to address local challenges. Prior research would suggest that volunteer service has largely been overlooked when it comes to governmental efforts to solve society's biggest problems, particularly at the local level. Ignoring the potential for volunteer service in problem-solving approaches may hinder the development of effective problem-solving strategies. This research describes the ways cities drive demand for volunteer service. In particular, volunteer service demand can be explained through certain motivational bases(-)economic, aspirational, and need-based(-)together with various feasibility considerations. A grounded theory model for volunteer service demand from the perspective of the city and a generalized logic model for service as a strategy to address local challenges are presented.
Show less - Date Issued
- 2013
- Identifier
- CFE0004690, ucf:49849
- Format
- Document (PDF)
- PURL
- http://purl.flvc.org/ucf/fd/CFE0004690