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The Impact of Automation and Stress on Human Performance in UAV Operation
Title
The Impact of Automation and Stress on Human Performance in UAV Operation.
Creator
Lin, Jinchao, Matthews, Gerald, Reinerman, Lauren, Szalma, James, Funke, Gregory, University of Central Florida
Abstract / Description
The United States Air Force (USAF) has increasing needs for unmanned aerial vehicle (UAV) operators. Automation may enable a single operator to manage multiple UAVs at the same time. Multi-UAV operation may require a unique set of skills and the need for new operators calls for targeting new populations for recruitment. The objective of this research is to develop a simulation environment for studying the role of individual differences in UAV operation under different task configurations and...
Show moreThe United States Air Force (USAF) has increasing needs for unmanned aerial vehicle (UAV) operators. Automation may enable a single operator to manage multiple UAVs at the same time. Multi-UAV operation may require a unique set of skills and the need for new operators calls for targeting new populations for recruitment. The objective of this research is to develop a simulation environment for studying the role of individual differences in UAV operation under different task configurations and investigate predictors of performance and stress. Primarily, the study examined the impact of levels of automation (LOAs), as well as task demands, on task performance, stress and operator reliance on automation. Two intermediate LOAs were employed for two surveillance tasks included in the simulation of UAV operation. Task demand was manipulated via the high and low frequency of events associated with additional tasks included in the simulation. The task demand and LOA manipulations influenced task performance generally as expected. The task demand manipulations elicited higher subjective distress and workload. LOAs did not affect operator workload but affected reliance behavior. Also, this study examined the role of individual differences in simulated UAV operation. A variety of individual difference factors were associated with task performance and with subjective stress response. Video gaming experience was linked to lower distress and better performance, suggesting possible transfer of skills. Some gender differences were revealed in stress response, task performance, but all the gender effects became insignificant with gaming experience controlled. Generally, the effects of personality were consistent with previous studies, except some novel findings with the performance metrics. Additionally, task demand was found to moderate the influence of personality factors on stress response and performance metrics. Specifically, conscientiousness was associated with higher subjective engagement and performance when demands were higher. This study supports future research which aims to improve the dynamic interfaces in UAV operation, optimize operator reliance on automation, and identify individuals with the highest aptitude for multi-UAV control.
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Date Issued
2017
Identifier
CFE0006951, ucf:51630
Format
Document (PDF)
PURL
http://purl.flvc.org/ucf/fd/CFE0006951
The Impact of Automation Reliability and Fatigue on Reliance
Title
The Impact of Automation Reliability and Fatigue on Reliance.
Creator
Wohleber, Ryan, Matthews, Gerald, Reinerman, Lauren, Szalma, James, Funke, Gregory, Jentsch, Florian, University of Central Florida
Abstract / Description
The objective of this research is to inform th(&)#172;(&)#172;e design of dynamic interfaces to optimize unmanned aerial vehicle (UAV) operator reliance on automation. A broad goal of the U.S. military is to improve the ratio of UAV operators to UAVs controlled. Accomplishing this goal requires the use of automation; however, the benefits of automation are jeopardized without appropriate operator reliance. To improve reliance on automation, this effort sought to accomplish several objectives...
Show moreThe objective of this research is to inform th(&)#172;(&)#172;e design of dynamic interfaces to optimize unmanned aerial vehicle (UAV) operator reliance on automation. A broad goal of the U.S. military is to improve the ratio of UAV operators to UAVs controlled. Accomplishing this goal requires the use of automation; however, the benefits of automation are jeopardized without appropriate operator reliance. To improve reliance on automation, this effort sought to accomplish several objectives organized into phases. The first phase aimed to validate metrics that could be used to gauge operator fatigue online, to understand how the reliability of automated systems influences subjective and objective responses, and to understand how the impact of automation reliability changes with different levels of fatigue. To that end, this study employed a multiple UAV simulation containing several tasks. Findings for a challenging Image Analysis task indicated a decrease in accuracy and reliance with time. Both accuracy and reliance were lower with an unreliable automated decision making aid (60% reliability) than with a reliable automated decision making aid (86.7% reliability). Further, a significant interaction indicated that reliance diminished more quickly when the automated aid was less reliable. Concerning the identification of possible eye tracking measures for fatigue, metrics for percentage of eye closure (PERCLOS), blinks, fixations, and dwell time registered changes with time on task. Fixation metrics registered reliability differences. The second phase sought to use outcomes from the first phase to build two algorithms, based on eye tracking, to drive continuous diagnostic monitoring, one simple and another complex. These algorithms were intended to diagnose the passive fatigue state of UAV operators and used subjective task engagement as the dependent variable. The simple algorithm used PERCLOS and total dwell time within the automated tasking area. The complex algorithm added percent of cognitive fixations and frequency of express fixations. The complex algorithm successfully predicted task engagement, primarily on the strength of percentage of cognitive fixations and express fixation frequency metrics.
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Date Issued
2016
Identifier
CFE0006548, ucf:51323
Format
Document (PDF)
PURL
http://purl.flvc.org/ucf/fd/CFE0006548