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EXPLORING THE EFFECTS OF SOCIAL MEDIA USE ON THE MENTAL HEALTH OF YOUNG ADULTS
Title
EXPLORING THE EFFECTS OF SOCIAL MEDIA USE ON THE MENTAL HEALTH OF YOUNG ADULTS.
Creator
Strickland, Amelia, Holladay, Sherry, University of Central Florida
Abstract / Description
The intent of this thesis is to explore the relationship between social media use and mental health in the young adult population. Current research indicates that there is a connection between increased social media use and deteriorated mental health. Unfortunately, young adults, the most active social media users, have a predominantly high risk for developing mental health issues, making this connection particularly concerning. At present, it is unclear how social media and mental health are...
Show moreThe intent of this thesis is to explore the relationship between social media use and mental health in the young adult population. Current research indicates that there is a connection between increased social media use and deteriorated mental health. Unfortunately, young adults, the most active social media users, have a predominantly high risk for developing mental health issues, making this connection particularly concerning. At present, it is unclear how social media and mental health are connected; therefore this thesis explores the individual and social theories that may give reason for this connection. Theories that are discussed include: the impact of sedentary behaviors on mental health, displaced behavior, sleep interruption due to blue light exposure, social media's effects on romantic relationships, and social media's effects on platonic relationships.
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Date Issued
2014
Identifier
CFH0004704, ucf:45405
Format
Document (PDF)
PURL
http://purl.flvc.org/ucf/fd/CFH0004704
Johnson (&) Johnson's Recall Debacle
Title
Johnson (&) Johnson's Recall Debacle.
Creator
Eaddy, Lashonda, Holladay, Sherry, Neuberger, Lindsay, Coombs, Timothy, University of Central Florida
Abstract / Description
Johnson (&) Johnson (J(&)J) has been viewed as a role model by many organizations for its successful handling of a 1982 crisis involving cyanide-laced Tylenol capsules that resulted in seven deaths. The public relations community applauded J(&)J for a swift response and for promptly implementing actions to prevent a similar crisis from occurring in the future. However more recently, J(&)J has become a poster child for poor crisis communications amidst a flood of recalls that started in...
Show moreJohnson (&) Johnson (J(&)J) has been viewed as a role model by many organizations for its successful handling of a 1982 crisis involving cyanide-laced Tylenol capsules that resulted in seven deaths. The public relations community applauded J(&)J for a swift response and for promptly implementing actions to prevent a similar crisis from occurring in the future. However more recently, J(&)J has become a poster child for poor crisis communications amidst a flood of recalls that started in November 2009. The present study used concepts from Coombs' (2004) Situational Crisis Communication Theory (SCCT) and media framing research to develop a coding scheme for a content analysis of newspaper coverage surrounding the 1982 Tylenol recall as well as current recalls issued by J(&)J from November 2009 through April 2012. The samples included newspaper articles from New York Times and Chicago Tribune. Results showed that most of the stories in both samples did not evaluate J(&)J's operational response or reputation overall. However, when the news coverage did evaluate J(&)J, coverage from the 1982 sample was positive and evenly balanced between favorable and unfavorable, compared to negative and unfavorable in the current sample. Additionally, when crisis type was mentioned in the coverage, the 1982 crisis was more likely described as a victim crisis while the current crises were more likely described as an accident or preventable crisis. When the 1982 sample was examined for mentions of previous recalls there were none compared to 80.5% of the current sample mentioning a previous recall. The results support the tenets of SCCT, information giving strategies and reputation management strategies. Additionally, the results provide valuable information for crisis managers regarding the media's inclusion or, lack thereof, organizations' controlled media such as news releases.
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Date Issued
2012
Identifier
CFE0004372, ucf:52880
Format
Document (PDF)
PURL
http://purl.flvc.org/ucf/fd/CFE0004372
Changing to a Different Shade of Blue: JetBlue and the Blueprint for Successful Crisis Communication
Title
Changing to a Different Shade of Blue: JetBlue and the Blueprint for Successful Crisis Communication.
Creator
Renner, Catherine, Coombs, Timothy, Holladay, Sherry, Sandoval, Jennifer, University of Central Florida
Abstract / Description
On February 14, 2007, JetBlue Airways experienced a major blow to their well-respected reputation when ten planes were delayed with passengers stranded on board for up to eight hours each. Through intense coverage and negative reporting from the media, JetBlue launched a multi-pronged crisis communication response strategy to repair the damage. Using Situational Crisis Communications Theory (SCCT) as a framework, the research in this study demonstrated the importance of crisis communications...
Show moreOn February 14, 2007, JetBlue Airways experienced a major blow to their well-respected reputation when ten planes were delayed with passengers stranded on board for up to eight hours each. Through intense coverage and negative reporting from the media, JetBlue launched a multi-pronged crisis communication response strategy to repair the damage. Using Situational Crisis Communications Theory (SCCT) as a framework, the research in this study demonstrated the importance of crisis communications planning, corporate apologia, corporate impression management, and image restoration within an organization. A discourse analysis was utilized to identify the types of messages delivered by the media, the crisis response strategies and tactics implemented by JetBlue, and stakeholder reactions to the JetBlue responses. Content from the messages were then placed in appropriate categories identifying the type of strategy and tactic utilized. Category definitions, examples of comments, and the identifying attributes were included to help support that JetBlue was successful in repairing and recovering their reputation.
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Date Issued
2013
Identifier
CFE0004740, ucf:49842
Format
Document (PDF)
PURL
http://purl.flvc.org/ucf/fd/CFE0004740