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THE IMPACT OF SELECTED SOCIO-DEMOGRAPHIC, TRAVEL-RELATED AND PSYCHOGRAPHIC VARIABLES ON TRAVEL EXPENDITURES
TOP MANAGEMENT'S PERCEPTIONS OF SERVICE EXCELLENCE AND HOSPITALITY: THE CASE OF DR. P. PHILLIPS HOSPITAL
MYSTERY SHOPPER MOTIVATIONS AND THE PRESENCE OF MOTIVATION CROWDING
EXPLORING THE ASSOCIATION OF THE ATTRIBUTES OF SELF-SERVICE KIOSKS, CUSTOMER CHECK-IN SATISFACTION, AND CUSTOMER COMMITMENT IN CONVENTION HOTELS:THE CASE OF THE ROSEN CENTRE HOTEL, A CONVENTION HOTEL
Meeting planner loyalty to convention service managers: An investigation of convention service manager emotional and functional competence in the business-to-business exchange
Motivational Factors and Barriers Affecting Seniors' Decision to Relocate to a Senior Living Facility
Nutritionally Focused Drive-Thru Menus and the Impact on Consumer Preferences: A Study of the Restaurant Industry
Assessment of physical workload, ergonomic problems and prevalence of pain among low wage hotel housekeepers in Orlando
The effect of employee behaviors on consumers' emotions and behavioral intentions in positive service encounters
An Exploratory Study of Customer Vulnerability: A Cross-Segment Approach
Customer evaluation of managers' responses to online complaints
Conditions Associated with Increased Risk of Fraud: A Model for Publicly Traded Restaurant Companies