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Title: CONNECTING VISUAL DESING AND HOFSTEDE'S CULTURAL DIMENSIONS: THE UNITED STATES, LATIN AMERICA AND SPAIN.
Creator: McDonough, Suzanne, Flammia, Madelyn, University of Central Florida
Abstract / Description: My thesis discusses whether culture can be used to predict visual design preferences in documentation and whether cultures with similar attributes demonstrate similar visual design preferences. The visual design of a document is an important element in effective communication to an audience. If the audience is outside the United States, it is important to understand the attributes of that culture to create documents that are most effective for the audience. Cultural theorist Geert Hofstede...
Show moreMy thesis discusses whether culture can be used to predict visual design preferences in documentation and whether cultures with similar attributes demonstrate similar visual design preferences. The visual design of a document is an important element in effective communication to an audience. If the audience is outside the United States, it is important to understand the attributes of that culture to create documents that are most effective for the audience. Cultural theorist Geert Hofstede describes cultural attributes in terms of six cultural dimensions: individualism versus collectivism, high versus low power distance, high versus low uncertainty avoidance, masculinity versus femininity, long-term versus short-term orientation, and indulgence versus restraint. This thesis explores whether we can identify visual design preferences in high uncertainty avoidance cultures and high power distance cultures, such as Spain and Latin American countries. To explore this topic, a study was done on sample report documents from a single company which operates in the United States, Latin America and Spain. Choosing only one company to collect samples from provided a way of discounting different corporate cultures as an influence on standards, tools and how documents are developed. As a framework for comparison of the documents, Kostelnick's visual design matrix was used to analyze the documents for graphics, data displays, document unifiers, decoding devices, and cuing devices. The results show that some elements of visual design can be predicted by cultural attribute, and there is a correlation between different cultures and their preference for similar design elements. For U.S. technical communicators working on documents for Latin American and Spanish audiences, documents need to be shorter in length with simple data displays and need to use more cuing devices to be effective for audiences in these cultures. This study also shows that for technical communicators designing documents for audiences in other cultures, studying the audience and the specific attributes of that culture will provide direction on how to design an effective technical document for that audience.
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Date Issued: 2011
Identifier: CFE0003734, ucf:48766
Format: Document (PDF)
PURL: http://purl.flvc.org/ucf/fd/CFE0003734

Title: THE IMPACT OF ORGANIZATIONAL GOAL CONVERGENCE, INFORMATION-COMMUNICATION TECHNOLOGY UTILIZATION, AND INTER-ORGANIZATIONAL TRUST ON NETWORK FORMATION AND SUSTAINABILITY: THE CASE OF EMERGENCY MANAGEMENT IN THE UNITED STATES.
Creator: Garayev, Vener, Kapucu, Naim, University of Central Florida
Abstract / Description: With the increase of severity and scope of disasters, collaborative networks have become the main tool to tackle with complex emergencies. Networks, however, are mostly effective to the extent they are maintained over time. This study analyzes whether organizational goal convergence, information-communication technology utilization, and inter-organizational trust impacts network sustainability. The main research questions of the study are: (1) How are organizational goals, technical...
Show moreWith the increase of severity and scope of disasters, collaborative networks have become the main tool to tackle with complex emergencies. Networks, however, are mostly effective to the extent they are maintained over time. This study analyzes whether organizational goal convergence, information-communication technology utilization, and inter-organizational trust impacts network sustainability. The main research questions of the study are: (1) How are organizational goals, technical/technological capacity of organizations, and trust among organizations of a network are related to the sustainability of collaborative network relationships? (2) Which of the above-mentioned factors plays the most significant role in affecting network sustainability? Covering the context of emergency management system in the United States, this study utilized a self-administered survey that was electronically distributed to county emergency managers across the country. The data consisting of 534 complete responses was analyzed in Statistical Package for the Social Sciences (SPSS) Inc. software's PASW (Predictive Analytics SoftWare) Statistics version 18.0 and transferred to Amos 18.0 software for structural equation modeling (SEM) analysis. The findings suggest that organizational goal convergence, information-communication technology utilization, and inter-organizational trust have positive and statistically significant relationships with network sustainability; and, inter-organizational trust is the strongest factor followed by information-communication technology utilization and organizational goal convergence. The study contributes to the literature on network sustainability with specific suggestions for emergency management practitioners.
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Date Issued: 2011
Identifier: CFE0003920, ucf:48738
Format: Document (PDF)
PURL: http://purl.flvc.org/ucf/fd/CFE0003920

Title: The Modern Church Communicates: Rhetoric and Hypertext in Church Website Design.
Creator: Palmer, Edward, Applen, John, Jones, Dan, Stephens, Sonia, University of Central Florida
Abstract / Description: The Internet and the World Wide Web have supplanted many paper-based information systems. People turn to the web to locate local services in the same way they find ecommerce sites such as Amazon. Churches of all sizes must develop effective and attractive websites to attract new members and inform existing members. These two groups form distinct audiences that must be correctly targeted by the website content. Other churches may visit to gather ideas for their programs; they are a third group...
Show moreThe Internet and the World Wide Web have supplanted many paper-based information systems. People turn to the web to locate local services in the same way they find ecommerce sites such as Amazon. Churches of all sizes must develop effective and attractive websites to attract new members and inform existing members. These two groups form distinct audiences that must be correctly targeted by the website content. Other churches may visit to gather ideas for their programs; they are a third group of site visitors. Organization of hypertext on the web requires skills that are different than writing for print. Technical communicators possess those skills and can help others write better hypertext. This research examines eight churches that cross three categories: denomination, size, and location. The websites of the churches are analyzed from the standpoint of the reader and the technical communicator to determine their effectiveness in content, organization, and underlying structure of the webpages, and then consider if geography, size, or denomination account for the observed differences. Audience and message are lesser issues than organization of information and navigational guidance for the reader. No remarkable differences were observed based on size, geography, or denomination. The technical communicator can assist non-technical content producers in developing skills in organization and classification.
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Date Issued: 2017
Identifier: CFE0006635, ucf:51218
Format: Document (PDF)
PURL: http://purl.flvc.org/ucf/fd/CFE0006635

Title: Technical Illustration: The Changes and Challenges Presented by Advancements in Technology.
Creator: Caudill, Cindy, Jones, Daniel, Flammia, Madelyn, Young, Beth, University of Central Florida
Abstract / Description: This thesis investigates the changes and challenges technology has created in the field of technical illustration. Technical illustration includes the fields of technical drawing as well as scientific and medical illustration. Previously, technical illustrators learned and used traditional illustration methods, without the aid of computers. However, technology has rapidly entered the field and has changed the education, work environment, skills, and role of the technical illustrator. I note...
Show moreThis thesis investigates the changes and challenges technology has created in the field of technical illustration. Technical illustration includes the fields of technical drawing as well as scientific and medical illustration. Previously, technical illustrators learned and used traditional illustration methods, without the aid of computers. However, technology has rapidly entered the field and has changed the education, work environment, skills, and role of the technical illustrator. I note both the benefits and disadvantages that current technical illustrators are facing in their work. I explore both sides of the digital media and traditional art debate while focusing on the technical illustrator's role, tools and methods used in the illustration process, education, idea-generation, and the future of technical illustration. By emphasizing the issues associated with the incorporation of digital media into traditional methods, I hope to bring awareness to the transformation of technical illustration and the future of this discipline.
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Date Issued: 2014
Identifier: CFE0005145, ucf:50681
Format: Document (PDF)
PURL: http://purl.flvc.org/ucf/fd/CFE0005145

Title: Narrative in Technical Communication.
Creator: Fenn, James, Applen, John, Cavanagh, Thomas, Jones, Daniel, University of Central Florida
Abstract / Description: The focus of this research is on the involvement of narrative learning within technical communication and the benefits that such an involvement can bring to the field. I analyze literature from within technical communication to determine how narrative is perceived, as well as the traditions in technical communication that made the field resistant to the use of narrative in the past. These findings are considered with respect to the history and definition of narrative, as well as to how...
Show moreThe focus of this research is on the involvement of narrative learning within technical communication and the benefits that such an involvement can bring to the field. I analyze literature from within technical communication to determine how narrative is perceived, as well as the traditions in technical communication that made the field resistant to the use of narrative in the past. These findings are considered with respect to the history and definition of narrative, as well as to how narrative can improve learning outcomes when compared to expository learning approaches commonly used in technical documentation.While narrative is not a new concept to technical communication, this thesis offers new insights through a multidisciplinary approach that considers the work of philosophers and narratologists that are relatively unknown to the field. Philosophers Daniel Dennett and Jerome Bruner, as well as narratologists Gerard Genette, David Rudrum, and David Darby, show that narrative forms the basis for the construction of reality and that all human learning is based on the stories that we construct to give meaning to the world. Research studies conducted on the efficacy of narrative based learning are discussed in detail and an analysis of the areas where narrative use would most benefit technical communication is provided. Recommendations are made for the future use of narrative in technical documentation and for further research on the implementation and cost of narrative solutions.
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Date Issued: 2014
Identifier: CFE0005163, ucf:50687
Format: Document (PDF)
PURL: http://purl.flvc.org/ucf/fd/CFE0005163

Title: Playing with Usability: Why Technical Communicators Should Examine Mobile Games.
Creator: Cata, Alexandra, Jones, Dan, Applen, John, Salter, Anastasia, University of Central Florida
Abstract / Description: This thesis examines how technical communicators can look to free, successful mobile games for mobile User Interface (UI) and User Assistance (UA) inspiration and design techniques. The purpose of this thesis is to provide an overview of major game studies theories and situate them within technical communication theory and practices. Technical communicators can leverage game studies theories to augment existing technical communication theories and practices. Specifically, I examine cognitive...
Show moreThis thesis examines how technical communicators can look to free, successful mobile games for mobile User Interface (UI) and User Assistance (UA) inspiration and design techniques. The purpose of this thesis is to provide an overview of major game studies theories and situate them within technical communication theory and practices. Technical communicators can leverage game studies theories to augment existing technical communication theories and practices. Specifically, I examine cognitive learning theory in game design, game usability, playability, and user-centered design, and how these theories relate to technical communication, rhetorical, mobile UI/UA, and general usability theories and methods. Additionally, I also note technical communicators can provide depth and fill in existing gaps in game design theory relating to language and textual presentation within games. I demonstrate this value by synthesizing and applying these methods to two successful free mobile games: Supercell's Clash of Clans and Blizzard Entertainment's Hearthstone. In a highly competitive and lucrative environment, top free mobile games provide effective user experiences to engage and retain users. Examining mobile game design provides a creative way for technical communicators to improve their own approaches for user engagement and mobile design.
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Date Issued: 2017
Identifier: CFE0006573, ucf:51316
Format: Document (PDF)
PURL: http://purl.flvc.org/ucf/fd/CFE0006573

Title: Setting The Agenda For STEM Literacy In Higher Education: A Content Analysis Of The Chronicle Of Higher Education.
Creator: Abdallah, Maya, Cintron Delgado, Rosa, Owens, J. Thomas, Welch, Kerry, Batarseh, Issa, University of Central Florida
Abstract / Description: Enhancing achievement in Science, Technology, Engineering, and Mathematics (STEM) is a long-standing national concern. The current national agenda, to instill an (")all hands on deck(") approach to creating a STEM literate citizenry, calls for broadening the scope of inclusion in STEM efforts. A critical population, higher education administrators, faculty, and staff are a valuable resource to advancing this agenda. Under the proposed Agenda Setting Communication Theory (ASCT) model developed...
Show moreEnhancing achievement in Science, Technology, Engineering, and Mathematics (STEM) is a long-standing national concern. The current national agenda, to instill an (")all hands on deck(") approach to creating a STEM literate citizenry, calls for broadening the scope of inclusion in STEM efforts. A critical population, higher education administrators, faculty, and staff are a valuable resource to advancing this agenda. Under the proposed Agenda Setting Communication Theory (ASCT) model developed for this study, their level of exposure to needed information is an important indicator of their potential participation in this agenda. As the leading news medium for the higher education community, the Chronicle of Higher Education was examined, through Content Analysis, to identify the frequency of reporting on STEM education from January 2001 to December 2015, to discern the themes in STEM education which appear in the Chronicle of Higher Education from January 2001 to December 2015, and to determine the frequency of reporting on the need for collaboration in STEM education in the Chronicle of Higher Education during that same period. The results of the Content Analysis indicate that there has been a significant increase in the Chronicle's reporting on STEM education in the past five years. Also, matters relating to the recruitment and retention of underrepresented populations were reported on most frequently. Further, reporting on the need for collaboration did not emerge as a primary theme. These results indicate that while the Chronicle is somewhat participating in reflecting aspects of the national STEM education agenda, it is not yet functioning to advance the breadth of that agenda within the higher education community.
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Date Issued: 2016
Identifier: CFE0006239, ucf:51063
Format: Document (PDF)
PURL: http://purl.flvc.org/ucf/fd/CFE0006239

Title: Preschool Attendance: A Parental and Teacher Perspective of Barriers, Health Behaviors and Practices using Grounded Theory Research.
Creator: Meoli, Anne, Chase, Susan, Anderson, Mindi, Quelly, Susan, Wink, Diane, Sheinberg, Nurit, University of Central Florida
Abstract / Description: Background: Preschool children from single-parent households with lower socioeconomic status (SES) are absent from preschool at rates higher than any other group. Some children are chronically absent, missing more than 10% of the school year. The phenomenon of preschool attendance related to behaviors, practices, and parental decision making associated with health and illness in lower SES households has not been previously studied using grounded theory methodology.Aim: The purpose of this...
Show moreBackground: Preschool children from single-parent households with lower socioeconomic status (SES) are absent from preschool at rates higher than any other group. Some children are chronically absent, missing more than 10% of the school year. The phenomenon of preschool attendance related to behaviors, practices, and parental decision making associated with health and illness in lower SES households has not been previously studied using grounded theory methodology.Aim: The purpose of this study was to explore decision making related to supporting attendance in a preschool of 67 children (aged 3 to 4 years) with primarily low-income, single parents and preschool teachers in South Florida. The decision making process parents and teachers face every day and the environmental supports of preschool attendance facilitated identification of factors encouraging or impeding attendance.Results and Recommendations: Focus groups and interviews with teachers, parents and administrators were conducted, and direct observation of the school attendance process and health/attendance policies were examined. Data analysis was concurrent with data collection to allow for theoretical sampling. The data analysis revealed an underlying process of (")communicating about health: benefitting children's attendance in a preschool environment.(") Supporting this theory were three themes of (a) empowerment: actions to support health, (b) trusting judgment regarding health, and (c) commitment of organization and parents to health and attendance. Recommendations for implementation of practice, policy changes, and opportunities for future research found in this unique setting were discussed to improve attendance.
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Date Issued: 2016
Identifier: CFE0006143, ucf:51186
Format: Document (PDF)
PURL: http://purl.flvc.org/ucf/fd/CFE0006143

Title: Meme World Syndrome: A Critical Discourse Analysis of the First World Problems and Third World Success Internet Memes.
Creator: Chandler, Robert, Sandoval, Jennifer, Kinnally, William, Walls, Douglas, University of Central Florida
Abstract / Description: This thesis applies the theory and method of Critical Discourse Analysis (CDA) to examine the ideological components of the First World Problems (FWP) and Third World Success (TWS) Internet memes. Drawing on analytical concepts from CDA and related perspectives, such as multimodal discourse analysis and social semiotics, the paper analyzes the visual and textual elements of a sample of the FWP and TWS memes. The paper argues that the text and images featured in the memes are ideologically...
Show moreThis thesis applies the theory and method of Critical Discourse Analysis (CDA) to examine the ideological components of the First World Problems (FWP) and Third World Success (TWS) Internet memes. Drawing on analytical concepts from CDA and related perspectives, such as multimodal discourse analysis and social semiotics, the paper analyzes the visual and textual elements of a sample of the FWP and TWS memes. The paper argues that the text and images featured in the memes are ideologically salient and discursively construct oppositional binaries between (")us(") and (")them(") in terms of wealth disparity.
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Date Issued: 2013
Identifier: CFE0004828, ucf:49761
Format: Document (PDF)
PURL: http://purl.flvc.org/ucf/fd/CFE0004828

Title: The influence of trait anxiety on information processing: An elaboration likelihood study.
Creator: Appelbaum, Michael, Miller, Ann, Weger, Harry, Rubenking, Bridget, University of Central Florida
Abstract / Description: This study explored the influence of trait anxiety on information processing in persuasive situations, and investigated cognitive load as a mediator of this relationship. The research presented was based off DeBono and McDermott's (1994) framework for exploring trait anxiety and persuasion. The theoretical lens used to explore information processing, the elaboration likelihood model (Petty (&) Cacioppo, 1986) posits that motivation and ability are necessary components to elaborate on a...
Show moreThis study explored the influence of trait anxiety on information processing in persuasive situations, and investigated cognitive load as a mediator of this relationship. The research presented was based off DeBono and McDermott's (1994) framework for exploring trait anxiety and persuasion. The theoretical lens used to explore information processing, the elaboration likelihood model (Petty (&) Cacioppo, 1986) posits that motivation and ability are necessary components to elaborate on a message. However, very little research has addressed ability variables like trait anxiety. I predicted that students high in trait anxiety would be persuaded by the attractiveness of the source (peripherally) whereas students low in trait anxiety would be persuaded by the strength of the arguments presented (centrally).Undergraduate students were asked to view a picture of a policy presenter and listen to a recording of the student's proposed policy statement. After listening to the recording participants wrote down their thoughts during the presentation and were tested on their ability to recall the arguments presented. They then completed a few scale items assessing their attitudes toward the policy as well as questions to maintain the cover story.Findings showed no difference in processing between low and high trait anxious individuals. However, there was a significant effect of anxiety on attitudes. Additionally, cognitive load was not found to be a mediator of the relationship between anxiety and attitudes.
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Date Issued: 2015
Identifier: CFE0005572, ucf:50262
Format: Document (PDF)
PURL: http://purl.flvc.org/ucf/fd/CFE0005572

Title: Dog Ownership as a Catalyst of Conflict and Relationship Maintenance in Romantic Relationships.
Creator: Elrick, Ashley, Weger, Harry, Miller, Ann, Hastings, Sally, University of Central Florida
Abstract / Description: Pets are a common aspect of life for many Americans. In 2012, 36.5% of American household owned dogs and 30.4% owned cats (American Veterinary Medical Foundation, 2012). The purpose on this study was to explore the influence of dog ownership on romantic relationships. Specifically, this thesis investigates how dog ownership acts as a catalyst of relational maintenance and conflict behavior in interactions about the couple's dog. No prior research has been conducted on the role dogs' play in...
Show morePets are a common aspect of life for many Americans. In 2012, 36.5% of American household owned dogs and 30.4% owned cats (American Veterinary Medical Foundation, 2012). The purpose on this study was to explore the influence of dog ownership on romantic relationships. Specifically, this thesis investigates how dog ownership acts as a catalyst of relational maintenance and conflict behavior in interactions about the couple's dog. No prior research has been conducted on the role dogs' play in enacting relational maintenance or conflict in romantic relationships, so it is unclear if there is an influence to the these behaviors. This study asks how dog ownership might act as a centripetal force pulling the relationship together (e.g. relational maintenance) and/or as a centrifugal force pushing the partners apart (e.g. conflict). A total of 379 participants were recruited through social media to complete a short online survey. The survey asked questions on the romantic relationship, dog ownership, conflict regarding the dog, relational maintenance activities regarding the dog, and demographics. The majority of participants reported engaging in 8 of the 24 relational maintenance activities (")often(") or (")always(") and 3 of the 30 conflict topics occurred at least one or more times. Satisfaction with the romantic relationship associated positively with partial weak and negligible correlations to the relational maintenance activities and one negligible association with a conflict topic. A thematic analysis provides details on the short answers participants provided. The results shows that dogs do provide couples opportunities for relational maintenance but also are the source of conflict. This research is the start to understanding the role of dog ownership within romantic relationship. While each couple and dog may produce different influences on the relationship, this study is the start for the investigation and provides guidance for future research.
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Date Issued: 2014
Identifier: CFE0005328, ucf:50533
Format: Document (PDF)
PURL: http://purl.flvc.org/ucf/fd/CFE0005328

Title: Message Prioritization in Computer-Mediated Communication: A Study of Mobile Device Use in the Classroom.
Creator: Wills, Paul, Malala, John, Hastings, Sally, Miller, Ann, University of Central Florida
Abstract / Description: College students are using their mobile devices during class and this research investigates different aspects of why college students feel so inclined to use these devices during class as well as by what means are students using to participate in computer-mediated communication while simultaneously engaging in classes. This research surveyed 146 students on their perceived use of their own mobile device use during class. The study compared how often different types of devices, such as mobile...
Show moreCollege students are using their mobile devices during class and this research investigates different aspects of why college students feel so inclined to use these devices during class as well as by what means are students using to participate in computer-mediated communication while simultaneously engaging in classes. This research surveyed 146 students on their perceived use of their own mobile device use during class. The study compared how often different types of devices, such as mobile phones, tablets, and laptops, and different types of social media outlets, like Facebook, Twitter, and other social media websites, were used during class. The study compares these devices and media outlets to students' perception of the levels of incivility of using these various means of communication during class and their perceptions of how they impact their ability to focus on the class. Mobile phones, Facebook, and Twitter use were negatively associated with the perception of the incivility of use in the classroom. This research found phone use was viewed as more uncivil than tablets and tablet use was viewed as more uncivil than laptop use. In addition, students' perceptions of instructors' tolerance of mobile phone and laptop use was negatively associated with their perception of the incivility of using those devices during class. All three tested mobile devices and all three tested social media outlets were positively associated with students' perception that its use affects their ability to focus on the class. This research found mobile phones use as more distracting than laptops and laptops use as more distracting than tablets. ?
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Date Issued: 2013
Identifier: CFE0005073, ucf:49958
Format: Document (PDF)
PURL: http://purl.flvc.org/ucf/fd/CFE0005073

Title: Placing birds on a dynamic evolutionary map: Using digital tools to update the evolutionary metaphor of the "tree of life".
Creator: Stephens, Sonia, Dombrowski, Paul, Applen, John, Murphy, Patrick, Lindgren, Robb, University of Central Florida
Abstract / Description: This dissertation describes and presents a new type of interactive visualization for communicating about evolutionary biology, the dynamic evolutionary map. This web-based tool utilizes a novel map-based metaphor to visualize evolution, rather than the traditional (")tree of life.(") The dissertation begins with an analysis of the conceptual affordances of the traditional tree of life as the dominant metaphor for evolution. Next, theories from digital media, visualization, and cognitive...
Show moreThis dissertation describes and presents a new type of interactive visualization for communicating about evolutionary biology, the dynamic evolutionary map. This web-based tool utilizes a novel map-based metaphor to visualize evolution, rather than the traditional (")tree of life.(") The dissertation begins with an analysis of the conceptual affordances of the traditional tree of life as the dominant metaphor for evolution. Next, theories from digital media, visualization, and cognitive science research are synthesized to support the assertion that digital media tools can extend the types of visual metaphors we use in science communication in order to overcome conceptual limitations of traditional metaphors. These theories are then applied to a specific problem of science communication, resulting in the dynamic evolutionary map.Metaphor is a crucial part of scientific communication, and metaphor-based scientific visualizations, models, and analogies play a profound role in shaping our ideas about the world around us. Users of the dynamic evolutionary map interact with evolution in two ways: by observing the diversification of bird orders over time and by examining the evidence for avian evolution at several places in evolutionary history. By combining these two types of interaction with a non-traditional map metaphor, evolution is framed in a novel way that supplements traditional metaphors for communicating about evolution. This reframing in turn suggests new conceptual affordances to users who are learning about evolution. Empirical testing of the dynamic evolutionary map by biology novices suggests that this approach is successful in communicating evolution differently than in existing tree-based visualization methods. Results of evaluation of the map by biology experts suggest possibilities for future enhancement and testing of this visualization that would help refine these successes. This dissertation represents an important step forward in the synthesis of scientific, design, and metaphor theory, as applied to a specific problem of science communication. The dynamic evolutionary map demonstrates that these theories can be used to guide the construction of a visualization for communicating a scientific concept in a way that is both novel and grounded in theory. There are several potential applications in the fields of informal science education, formal education, and evolutionary biology for the visualization created in this dissertation. Moreover, the approach suggested in this dissertation can potentially be extended into other areas of science and science communication. By placing birds onto the dynamic evolutionary map, this dissertation points to a way forward for visualizing science communication in the future.
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Date Issued: 2012
Identifier: CFE0004639, ucf:49898
Format: Document (PDF)
PURL: http://purl.flvc.org/ucf/fd/CFE0004639

Title: Managerial Descriptions of Characteristics and Communication Rule Violations of Millennial Employees: Insights into the Hospitality Industry.
Creator: Baker, Nicole, Hastings, Sally, Miller, Ann, Musambira, George, University of Central Florida
Abstract / Description: Millennials are the newest generation to enter the workforce. When Millennials enter organizations, managers construct perceptions about Millennials' communication behaviors, including their characteristics and adherence to organizational rules. These perceptions help managers decide Millennials' organizational fit. A review of literature revealed a scarcity of empirical research in this area with little empirical research from communication scholars who apply communication frameworks,...
Show moreMillennials are the newest generation to enter the workforce. When Millennials enter organizations, managers construct perceptions about Millennials' communication behaviors, including their characteristics and adherence to organizational rules. These perceptions help managers decide Millennials' organizational fit. A review of literature revealed a scarcity of empirical research in this area with little empirical research from communication scholars who apply communication frameworks, theories, and concepts. This research used the lens of social constructionism to understand the membership categorization devices and category-bound activities managers use to characterize Millennials. In order to better understand how Millennials conform to and change organizational culture, data were reviewed for those normative and code rules managers described Millennials violating. In this qualitative, exploratory study, 25 managers who were 31 years of age or older that worked in the hospitality industry and managed Millennial (18 to 30 years old) employees were interviewed through a snowball convenience sample. Interviews were transcribed and patterns were identified. Data analysis indicated that (")kids,(") (")age group,(") and (")Millennials(") and variations of the Millennial term were used to categorize Millennials. Analysis of category-bound activities showed patterns in Millennials' desire for learning and training, mixed preference for teamwork often affected by their liking for peers, and needs for frequent, clear, personalized feedback. With respect to rule violations, data showed that some organizations were adapting their cell phone policies in response to Millennial rules resistance. However, organizations were not willing to accommodate Millennials' rule violations in either the area of time-off requests or uncivil behavior due to organizational codes.
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Date Issued: 2013
Identifier: CFE0004649, ucf:49882
Format: Document (PDF)
PURL: http://purl.flvc.org/ucf/fd/CFE0004649

Title: Development of the Taiwanese Mandarin Main Concept Analysis and Linguistic Communication Measure: Normative and Preliminary Aphasic Data.
Creator: Yeh, Chun-chih, Kong, Pak Hin, Whiteside, Janet, Ryalls, John, University of Central Florida
Abstract / Description: Aphasia is a language disorder resulting from damage to brain areas that control language expression and reception. Clinically, the narrative production of Persons with Aphasia (PWA) provides valuable information for diagnosis of aphasia. There are several types of assessment procedures for analysis of aphasic's narrative production. One of them is to use quantification systems, such as the Cantonese Linguistic Communication Measure (CLCM; Kong (&) Law, 2004) or the Main Concept Analysis (MCA...
Show moreAphasia is a language disorder resulting from damage to brain areas that control language expression and reception. Clinically, the narrative production of Persons with Aphasia (PWA) provides valuable information for diagnosis of aphasia. There are several types of assessment procedures for analysis of aphasic's narrative production. One of them is to use quantification systems, such as the Cantonese Linguistic Communication Measure (CLCM; Kong (&) Law, 2004) or the Main Concept Analysis (MCA; Kong, 2009), for objective quantification of aphasic's discourse. The purposes of this study are (1) to translate the MCA and CLCM to a Taiwanese Mandarin Main Concept Analysis (TM-MCA) and a Taiwanese Mandarin Linguistic Communication Measure (TM-LCM), respectively, and (2) to validate them based on normal speakers and PWA in Taiwan. In the pilot study, a total of sixteen participants, eight certified speech-language pathologists (SLPs) and eight normal speakers, were invited to establish the Taiwanese Mandarin main concepts related to the four sets of sequencial pictures created by Kong in 2009. The language samples from eight normal speakers were then used to determine the informative words (i-words) in the picture sets. In the main study, thirty-six normal speakers and ten PWA were recruited to perform the same picture description tasks. The elicited language samples were analyzed using both the TM-MCA and TM-LCM. The results suggested that both age and education affected the oral discourse performance. Significant differences on the measures in TM-MCA and indices in TM-LCM were noted between the normal and aphasic groups. It was also found that overall aphasia severity affected the picture description performances of PWA. Finally, significant correlations between some of the TM-MCA measures and TM-LCM indices were noted. In conclusion, both the TM-MCA and TM-LCM are culturally appropriate to the Taiwanese Mandarin population. They can be used to supplement standardized aphasia tests to help clinicians make more informative decisions not only on diagnosis but also on a treatment plan of aphasia.
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Date Issued: 2014
Identifier: CFE0005281, ucf:50554
Format: Document (PDF)
PURL: http://purl.flvc.org/ucf/fd/CFE0005281

Title: "ANALYZING THE EFFECTS OF SINGLE-SOURCING METHODOLOGIES ON THE ROLE OF THE TECHNICAL COMMUNICATOR".
Creator: Boehl, Jeremy, Applen, J.D., University of Central Florida
Abstract / Description: This thesis discusses the specific effects of single sourcing methodologies on the role of the technical communicator, his or her job responsibilities, qualifications, collaboration with coworkers, employee and employer expectations, and the effects on career progression. The methodologies discussed included all types of single sourcing methods for technical documentation (such as XML-based), advanced and non-advanced Content Management Systems (CMS), and Digital Asset Management (DAM)...
Show moreThis thesis discusses the specific effects of single sourcing methodologies on the role of the technical communicator, his or her job responsibilities, qualifications, collaboration with coworkers, employee and employer expectations, and the effects on career progression. The methodologies discussed included all types of single sourcing methods for technical documentation (such as XML-based), advanced and non-advanced Content Management Systems (CMS), and Digital Asset Management (DAM) systems. Other topics explored are an overview of single sourcing for technical documentation, a comparison of the "craftsman model" to the current trend of single sourcing and structured content, specific effects on technical communicators such as role changes, the effects of incorporating XML into a technical communicator's daily work environment, and the effects of other emerging technologies such as advanced CMS and DAM systems on technical communicators. General findings include that the practice of single sourcing, whether a positive or negative development, has continued and likely will continue to increase in technical communication groups within organizations. Single sourcing, especially for dynamic, customized content is also increasing because of the current marketplace, but works best via the use of a CMS and other systems used by large organizations. Single sourcing is also best implemented after extensive strategic planning and training of employees. Many technical communicators will have to accept new roles and positions, the direction of which is greatly impacted by the extent of their skills. Recommendations are made for additional research on the effects of single sourcing implementation on the technical communicator, and how to adapt to changes. Additional research is also needed on XML, DITA (Darwinian Information Typing Architecture), and DAM systems, all related specifically to technical communication.
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Date Issued: 2006
Identifier: CFE0001302, ucf:47031
Format: Document (PDF)
PURL: http://purl.flvc.org/ucf/fd/CFE0001302

Title: YOU'VE GOT MAIL: THE STUDY OF THE ATTORNEY-CLIENT PRIVILEGE AND THE USE OF ELECTRONIC MAIL.
Creator: McConnell, Justin, Cook, Kathy, University of Central Florida
Abstract / Description: The prolific use of the internet and electronic mail within the legal profession presents novel challenges to the application of the attorney-client privilege; especially, in regards to protecting intended confidential communications relayed through e-mail. This thesis addresses the question of whether an attorney in Florida, through electronic mail use, can waive his client's right to the protections of the attorney-client privilege. After a review of current case law, law review articles,...
Show moreThe prolific use of the internet and electronic mail within the legal profession presents novel challenges to the application of the attorney-client privilege; especially, in regards to protecting intended confidential communications relayed through e-mail. This thesis addresses the question of whether an attorney in Florida, through electronic mail use, can waive his client's right to the protections of the attorney-client privilege. After a review of current case law, law review articles, statutes, and texts, this thesis concluded that an attorney's communication through e-mail warrants a reasonable expectation of privacy, permitting the attorney to speak in reasonable confidence to clients through the web. However, attorneys, ethically, should consider the strong repercussions for using such a potentially transparent medium for communication. By examining the relationship between current law, the application of the attorney-client privilege, and a reasonable expectation of privacy, this study provides a comprehensive analysis for attorneys concerned with electronic mail usage. Lastly, this thesis provides attorneys with best practices for their electronic mail communications.
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Date Issued: 2011
Identifier: CFH0003832, ucf:44756
Format: Document (PDF)
PURL: http://purl.flvc.org/ucf/fd/CFH0003832

Title: Scalable Map Information Dissemination for Connected and Automated Vehicle Systems.
Creator: Gani, S M Osman, Pourmohammadi Fallah, Yaser, Vosoughi, Azadeh, Yuksel, Murat, Chatterjee, Mainak, Hasan, Samiul, University of Central Florida
Abstract / Description: Situational awareness in connected and automated vehicle (CAV) systems becomes particularly challenging in the presence of non-line of sight objects and/or objects beyond the sensing range of local onboard sensors. Despite the fact that fully autonomous driving requires the use of multiple redundant sensor systems, primarily including camera, radar, and LiDAR, the non-line of sight object detection problem still persists due to the inherent limitations of those sensing techniques. To tackle...
Show moreSituational awareness in connected and automated vehicle (CAV) systems becomes particularly challenging in the presence of non-line of sight objects and/or objects beyond the sensing range of local onboard sensors. Despite the fact that fully autonomous driving requires the use of multiple redundant sensor systems, primarily including camera, radar, and LiDAR, the non-line of sight object detection problem still persists due to the inherent limitations of those sensing techniques. To tackle this challenge, the inter-vehicle communication system is envisioned that allows vehicles to exchange self-status updates aiming to extend their effective field of view and thus compensate for the limitations of the vehicle tracking subsystem that relies substantially on onboard sensing devices. Tracking capability in such systems can be further improved through the cooperative sharing of locally created map data instead of transmitting only self-update messages containing core basic safety message (BSM) data. In the cooperative sharing of safety messages, it is imperative to have a scalable communication protocol to ensure optimal use of the communication channel. This dissertation contributes to the analysis of the scalability issue in vehicle-to-everything (V2X) communication and then addresses the range issue of situational awareness in CAV systems by proposing a content-adaptive V2X communication architecture. To that end, we first analyze the BSM scheduling protocol standardized in the SAE J2945/1 and present large-scale scalability results obtained from a high-fidelity simulation platform to demonstrate the protocol's efficacy to address the scalability issues in V2X communication. By employing a distributed opportunistic approach, the SAE J2945/1 congestion control algorithm keeps the overall offered channel load within an optimal operating range, while meeting the minimum tracking requirements set forth by upper-layer applications. This scheduling protocol allows event-triggered and vehicle-dynamics driven message transmits that further the situational awareness in a cooperative V2X context. Presented validation results of the congestion control algorithm include position tracking errors as the performance measure, with the age of communicated information as the evaluation measure. In addition, we examine the optimality of the default settings of the congestion control parameters. Comprehensive analysis and trade-off study of the control parameters reveal some areas of improvement to further the algorithm's efficacy. Motivated by the effectiveness of channel congestion control mechanism, we further investigate message content and length adaptations, together with transmit rate control. Reasonably, the content of the exchanged information has a significant impact on the map accuracy in cooperative driving systems. We investigate different content control schemes for a communication architecture aimed at map sharing and evaluate their performance in terms of position tracking error. This dissertation determines that message content should be concentrated to mapped objects that are located farther away from the sender to the edge of the local sensor range. This dissertation also finds that optimized combination of message length and transmit rate ensures the optimal channel utilization for cooperative vehicular communication, which in turn improves the situational awareness of the whole system.
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Date Issued: 2019
Identifier: CFE0007634, ucf:52470
Format: Document (PDF)
PURL: http://purl.flvc.org/ucf/fd/CFE0007634

Title: Intercultural Communication in the Global Age: Lessons Learned from French Technical Communicators.
Creator: Tallman, Nicole, Flammia, Madelyn, Bowdon, Melody, Jones, Daniel, University of Central Florida
Abstract / Description: This thesis explores the cultural considerations American technical communicators must address when working with French colleagues and when creating technical documentation for French audiences. A review of the literature on intercultural communication theory was conducted, along with a review of the limited research on technical communication in France and the needs of French audiences. A qualitative online survey of French technical communicators was also conducted. Through this survey,...
Show moreThis thesis explores the cultural considerations American technical communicators must address when working with French colleagues and when creating technical documentation for French audiences. A review of the literature on intercultural communication theory was conducted, along with a review of the limited research on technical communication in France and the needs of French audiences. A qualitative online survey of French technical communicators was also conducted. Through this survey, French technical communicators reported on their intercultural beliefs, experiences, and practices, and information, language, and cultural needs.Survey responses were analyzed using inductive thematic analysis. Two main themes were developed as a result of this analysis: the importance of adapting content to French audiences, and the cultural differences between French and American information needs and communication styles. Survey findings were combined with theoretical and practical literature to offer American technical communicators guidance for successful intercultural interactions. This thesis concludes with suggestions for future practice and research in intercultural technical communication.
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Date Issued: 2013
Identifier: CFE0004944, ucf:49604
Format: Document (PDF)
PURL: http://purl.flvc.org/ucf/fd/CFE0004944

Title: THE EFFECTIVENESS OF DATA CODES AND HARDWARE SELECTION TO MITIGATE SCINTILLATION EFFECTS ON FREE SPACE OPTICAL DATA TRANSMISSION.
Creator: Stein, Keith, Phillips, Ronald, University of Central Florida
Abstract / Description: The design of an optical communication link must plan for the random effects of atmospheric turbulence. This study analyses data from an experiment which transmitted from a laser located 8 meters above ground over a 13 Km range to coherent detection devices approximately 162 meters above ground. The effects of a fading and surging beam wave were considered in regards to code techniques for error correction, amplitude modulation and hardware architecture schemes. This study simulated the use...
Show moreThe design of an optical communication link must plan for the random effects of atmospheric turbulence. This study analyses data from an experiment which transmitted from a laser located 8 meters above ground over a 13 Km range to coherent detection devices approximately 162 meters above ground. The effects of a fading and surging beam wave were considered in regards to code techniques for error correction, amplitude modulation and hardware architecture schemes. This study simulated the use of arrays and large apertures for the receiving devices, and compared the resultant scintillation index with the theoretical calculations.
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Date Issued: 2006
Identifier: CFE0001204, ucf:46945
Format: Document (PDF)
PURL: http://purl.flvc.org/ucf/fd/CFE0001204

communication (34)	+ -
Communication (22)	+ -
technical communication (19)	+ -
technical writing (7)	+ -
Technical Communication (6)	+ -

gender (6)	+ -
mass communication (6)	+ -
communications (5)	+ -
social media (5)	+ -
computer-mediated communication (4)	+ -
health (4)	+ -
media (4)	+ -
nonverbal communication (4)	+ -
rhetoric (4)	+ -
Communications (3)	+ -
Facebook (3)	+ -
Twitter (3)	+ -
UWB (3)	+ -
content analysis (3)	+ -
crisis communication (3)	+ -
diffusion of innovations (3)	+ -
online (3)	+ -
usability (3)	+ -
AAC (2)	+ -
Anxiety (2)	+ -
Coherent Detection (2)	+ -
Collaboration (2)	+ -
College Students (2)	+ -
Communication of technical information (2)	+ -
Conflict (2)	+ -

ETD Collection (172)	+ -
Honors Collection (25)	+ -

University of Central Florida (193)	+ -
Flammia, Madelyn (16)	+ -
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Li, Guifang (8)	+ -
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Pourmohammadi Fallah, Yaser (6)	+ -
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