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DISCRIMINATION OF ARABS AND MUSLIMS IN SIMULATED HIRING DECISIONS: THE ROLE OF MULTIPLE CATEGORIZATION, PERCEIVED JOB FIT, AND SOCIAL DOMINANCE
Title
DISCRIMINATION OF ARABS AND MUSLIMS IN SIMULATED HIRING DECISIONS: THE ROLE OF MULTIPLE CATEGORIZATION, PERCEIVED JOB FIT, AND SOCIAL DOMINANCE.
Creator
Dhanani, Lindsay, Dipboye, Robert, University of Central Florida
Abstract / Description
Discrimination in hiring contexts has received a lot of attention from researchers in Industrial Organizational Psychology. However, discrimination against Arabs and Muslims in hiring contexts has been overlooked in the literature. The current study explores discrimination targeting Arabs and Muslims in the workplace. The theory of multiple categorization (Crisp & Hewstone, 1999) was applied to Arabs and Muslims in order to determine the relative effect of national origin and religious...
Show moreDiscrimination in hiring contexts has received a lot of attention from researchers in Industrial Organizational Psychology. However, discrimination against Arabs and Muslims in hiring contexts has been overlooked in the literature. The current study explores discrimination targeting Arabs and Muslims in the workplace. The theory of multiple categorization (Crisp & Hewstone, 1999) was applied to Arabs and Muslims in order to determine the relative effect of national origin and religious affiliation. Perceived job fit (Heilman, 1983) was also examined using an airport security position and a shipping and receiving clerk position. Participants rated mock resumes on several measures of hireability and ranked the applicants in the order in which they would hire them. The results show that the Muslim applicants were rated lower than the Christian applicants and the Arab applicants were rated lower than the Caucasian applicants. Furthermore, the Caucasian Christian applicant was rated significantly higher than the Caucasian Muslim applicant, the Arab Christian applicant, and the Arab Muslim applicant. This study shows that Arabs and Muslims were rated lower than their equally qualified counterparts, providing evidence of discrimination of Arabs and Muslims.
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Date Issued
2011
Identifier
CFH0003802, ucf:44719
Format
Document (PDF)
PURL
http://purl.flvc.org/ucf/fd/CFH0003802
THE CLASH OF THOUGHTS WITHIN THE ARAB DISCOURSE
Title
THE CLASH OF THOUGHTS WITHIN THE ARAB DISCOURSE.
Creator
Louai, Chadia, Sadri, Houman, University of Central Florida
Abstract / Description
The Clash of Civilization thesis by Samuel Huntington and the claims of other scholars such as Bernard Lewis reinforced the impression in the West that the Arab world is a homogeneous and rigid entity ready to clash with other civilizations. In fact, some in the West argue that world civilizations have religious characteristics, for that reason the fundamental source of conflict in this new world will be primarily cultural and religious. However, other scholars argue that there is no single...
Show moreThe Clash of Civilization thesis by Samuel Huntington and the claims of other scholars such as Bernard Lewis reinforced the impression in the West that the Arab world is a homogeneous and rigid entity ready to clash with other civilizations. In fact, some in the West argue that world civilizations have religious characteristics, for that reason the fundamental source of conflict in this new world will be primarily cultural and religious. However, other scholars argue that there is no single Islamic culture but rather multiple types of political Islam and different perception of it. Therefore, the monolithic aspect of Islam is no longer a credible argument. Furthermore, they assert that there are many examples of harmonious relations between countries that came from different civilization than those of the same civilization. The Purpose of my thesis is to investigate whether there is actually a diversity and plurality of thoughts within the contemporary Arab discourse. Research was conducted through a qualitative that was made possible during a careful exploration of the biography and the scholarly work of many scholars with diverse cultural tone and beliefs; mainly through Arabic primary sources that were translated by the author. The principal finding was that all tendencies were and are present within the political culture of the Islamic and Arab world, from the extreme left to the extreme right. Yet, the political scene looks chaotic, tense and leaving many important questions unanswered.
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Date Issued
2009
Identifier
CFE0002949, ucf:47978
Format
Document (PDF)
PURL
http://purl.flvc.org/ucf/fd/CFE0002949
THE RELATIONSHIP BETWEEN PARENTING STYLES, ACCULTURATION, INDIVIDUATION, AND MENTAL HEALTH IN ARAB AMERICANS ADULTS
Title
THE RELATIONSHIP BETWEEN PARENTING STYLES, ACCULTURATION, INDIVIDUATION, AND MENTAL HEALTH IN ARAB AMERICANS ADULTS.
Creator
Atia, Mira, Jensen, Bernard, University of Central Florida
Abstract / Description
Parents are among the important socialization agents that influence the persons we become. Previous research (Baumrind, 1967; 1972; 1991; 1987) has identified three primary parenting styles: permissive, authoritative, and authoritarian, and a large amount of research has investigated the long term implications of these styles. The current study aimed to investigate the universality of these parenting styles, in particular, among Arab American Adults (N =22). The study examined the...
Show moreParents are among the important socialization agents that influence the persons we become. Previous research (Baumrind, 1967; 1972; 1991; 1987) has identified three primary parenting styles: permissive, authoritative, and authoritarian, and a large amount of research has investigated the long term implications of these styles. The current study aimed to investigate the universality of these parenting styles, in particular, among Arab American Adults (N =22). The study examined the relationships between overall mental health, parenting styles, individuation, and acculturation in this population. Unfortunately, a small sample size limited the analyses performed, and the findings did not show any significant correlations between parenting styles, individuation, or acculturation and overall mental health. Implications of findings are discussed as well as suggestions for implementing more culturally sensitive methods and measures.
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Date Issued
2014
Identifier
CFH0004662, ucf:45272
Format
Document (PDF)
PURL
http://purl.flvc.org/ucf/fd/CFH0004662
Byzantine Foreign Policy During the Reign of Constans II
Title
Byzantine Foreign Policy During the Reign of Constans II.
Creator
Morris, Joseph, Larson, Peter, Dandrow, Edward, Walker, Ezekiel, Pineda, Yovanna, University of Central Florida
Abstract / Description
This thesis examines the foreign policy of Constans II as the first Byzantine Emperor to rule after the initial Arab conquests in Syria-Palestine. His reign, 641-668, was the first reign of a Byzantine Emperor where the entire reign was subject to Arab raids and invasions. Constans II also had to contend with the Slavs in Thessalonica and Greece and the Lombards in Italy. To complicate matters more, Constans II was forced to cope with the religious division between the eastern and western...
Show moreThis thesis examines the foreign policy of Constans II as the first Byzantine Emperor to rule after the initial Arab conquests in Syria-Palestine. His reign, 641-668, was the first reign of a Byzantine Emperor where the entire reign was subject to Arab raids and invasions. Constans II also had to contend with the Slavs in Thessalonica and Greece and the Lombards in Italy. To complicate matters more, Constans II was forced to cope with the religious division between the eastern and western churches due to Monothelitism in the East. Beset on every frontier and inheriting a much reduced empire after decades of intermittent warfare and several disastrous defeats, scholars have reasoned that Constans II's reign was defensive and turbulent in nature. This thesis uses literary and archeological sources to argue that Constans II had a foreign policy focused on actively retaking lost Byzantine territory. While stabilizing the frontiers in his early reign, he suffered devastating defeats and serious threats, primarily from the sea, where the Arab navy had gained superiority. His attempt in securing the western provinces of Italy and North Africa demonstrate not an emperor who was abandoning Constantinople, but one that was attempting to regain the initiative from the Arabs and deprive them of Egypt, which was providing the Arabs with a navy, wealth, and an agricultural surplus. Despite the Byzantine losses Constans II did not accept the transformation in Byzantine territory and influence. The thesis concludes with a historical analysis of his successors and how their foreign policies differed from Constans II's.
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Date Issued
2014
Identifier
CFE0005534, ucf:50318
Format
Document (PDF)
PURL
http://purl.flvc.org/ucf/fd/CFE0005534
The Arab Spring in North Africa: A Comparative Study of Key Factors and Actors
Title
The Arab Spring in North Africa: A Comparative Study of Key Factors and Actors.
Creator
Fuhrer, Robert, Sadri, Houman, Morales, Waltraud, Houghton, David, University of Central Florida
Abstract / Description
This study analyzed the revolutions in Tunisia, Egypt, and Libya (North Africa) beginning in late 2010. The first part of the study focused on variables that the North African revolutions shared. These variables were (")personalistic-style of dictatorship("), (")sizable percentage of youth in population("), and (")economic context("). These factors were then discussed as major descriptive variables that caused the revolutionary events in North Africa. The second part of the study assessed why...
Show moreThis study analyzed the revolutions in Tunisia, Egypt, and Libya (North Africa) beginning in late 2010. The first part of the study focused on variables that the North African revolutions shared. These variables were (")personalistic-style of dictatorship("), (")sizable percentage of youth in population("), and (")economic context("). These factors were then discussed as major descriptive variables that caused the revolutionary events in North Africa. The second part of the study assessed why each North African revolution resulted in varying levels of violence. Concluding thoughts were made regarding the similarities and differences between the 2009 Iranian Green Revolution, events in other North African Arab-majority states such as Algeria and Morocco, and the on-going Syrian Revolution to the North African Revolutions
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Date Issued
2013
Identifier
CFE0004681, ucf:49859
Format
Document (PDF)
PURL
http://purl.flvc.org/ucf/fd/CFE0004681
Which way Israel: Crisis in the Middle East
Title
Which way Israel: Crisis in the Middle East.
Creator
Magil, Abraham Bernard
Date Issued
1956
Identifier
359823, CFDT359823, ucf:5218
Format
Document (PDF)
PURL
http://purl.flvc.org/FCLA/DT/359823
SAUDI ARABIA AND EXPANSIONIST WAHHABISM
Title
SAUDI ARABIA AND EXPANSIONIST WAHHABISM.
Creator
Baroni, Samiah, Handberg, Roger, University of Central Florida
Abstract / Description
This thesis examines the development of Wahhabism as an ideology into a rapidly expanding, transportable, contemporary Islamic political system. Serving as the territorial foundation, individuals maintain allegiance to Makkah, the center of the Islamic world, through symbolic Islamic prayer. Along with a central, globally financed economic distributive mechanism, and Wahhabi social and educational institutions emerging from the traditional mosque, Wahhabism serves the demand for an Islamic...
Show moreThis thesis examines the development of Wahhabism as an ideology into a rapidly expanding, transportable, contemporary Islamic political system. Serving as the territorial foundation, individuals maintain allegiance to Makkah, the center of the Islamic world, through symbolic Islamic prayer. Along with a central, globally financed economic distributive mechanism, and Wahhabi social and educational institutions emerging from the traditional mosque, Wahhabism serves the demand for an Islamic political system in a late capitalist world. Wahhabism is fluid within contemporary dynamic political systems and rapidly changing international relations. Wahhabism continues to expand at a global level, at times, providing a foundation for new forms of contemporary terrorism.
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Date Issued
2006
Identifier
CFE0001005, ucf:46838
Format
Document (PDF)
PURL
http://purl.flvc.org/ucf/fd/CFE0001005
MISSING THE CONSEQUENCES: MISPERCEPTIONS OF THE 1967 SIX-DAY ISRAELI-ARAB WAR.
Title
MISSING THE CONSEQUENCES: MISPERCEPTIONS OF THE 1967 SIX-DAY ISRAELI-ARAB WAR.
Creator
Miniello, Jonathan, Houghton, David, University of Central Florida
Abstract / Description
In recent times, the issues surrounding the "67 borders" have become part of the public debate. In recent speeches, President Obama has suggested that Israel should return to pre-1967 borders with "land-swaps" in exchange for some form of peace with the Palestinians living within current Israeli territory. The validity of Obama's suggestion has been questioned by both members of the political left and right and in the opinion of this author, with considerable merit. However, the ultimate...
Show moreIn recent times, the issues surrounding the "67 borders" have become part of the public debate. In recent speeches, President Obama has suggested that Israel should return to pre-1967 borders with "land-swaps" in exchange for some form of peace with the Palestinians living within current Israeli territory. The validity of Obama's suggestion has been questioned by both members of the political left and right and in the opinion of this author, with considerable merit. However, the ultimate judgment on the validity of Obama's suggestion should be based on a study encompassing the decisions, both correct and flawed, of the leaders during the 1967 war. For this, a study of collective misperceptions, decision making, and the eventual consequences such decisions brought is necessary. That is the purpose of this thesis. For a proper analysis of the misperceptions and decision making surrounding the 1967 war, its proper to review the source material. In that light, there is no shortage of material written about the 1967 war; American, Israel, and Arab authors have all contributed to the historical records. However, much of the material is focused on a historical perspective and not on the decision-making process. There are not many exceptions. Therefore, it becomes important to compare the newer analyzed material against the primary source material and discuss the discrepancies. At the end, it will be determined whether the collective governmental decisions based upon misperceptions accelerated, decelerated, or had a neutral effect on the outbreak of the war. Comparing the source material and viewing it through the filter of newly released information will constitute the methodology whenever possible. The results of this study have revealed a mixed bag of results depending on the nation in question. This was to be expected because individual nations are subject to different misperceptions. Nations falling under the spell of different misperceptions experience different consequences and outcomes than those who do not. Additionally, even if two separate nations are exposed to the same stimulus, their response may be completely different. In terms of the 1967 war, it can be stated that Israeli misperceptions staved off the start of the 1967 War, whereas Soviet and Arab misperceptions served to accelerate it. By contrast American misperceptions seemed to have little if any affect whatsoever. The purpose of thesis is to expose and documents misperceptions and the resulting consequences that arose from them. It is not designed to make judgments about the current political situation. However, it is the sincere hope of this author that when a situation runs parallel to the events of the 1967, some of the same mistakes can be avoided. Exactly what runs parallel, and what is significant in today's world, is left to the reader's own judgment.
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Date Issued
2011
Identifier
CFH0004120, ucf:44889
Format
Document (PDF)
PURL
http://purl.flvc.org/ucf/fd/CFH0004120
BEFORE AND AFTER 9/11: THE PORTRAYAL OF ARAB AMERICANS IN U.S. NEWSPAPERS
Title
BEFORE AND AFTER 9/11: THE PORTRAYAL OF ARAB AMERICANS IN U.S. NEWSPAPERS.
Creator
Parker, Cherie, Sadri, Houman, University of Central Florida
Abstract / Description
This research project will determine whether or not Arab Americans are portrayed as members of an out-group, in-group, or victim following the events of 9/11. This study improves upon previous research by analyzing the content of newspaper articles in USA Today, The New York Times, and The Washington Post pertaining to Arab Americans. Since the majority of research indicated the mass media has a tendency to perpetuate a negative stereotype of minorities and of Arabs, it was expected that the...
Show moreThis research project will determine whether or not Arab Americans are portrayed as members of an out-group, in-group, or victim following the events of 9/11. This study improves upon previous research by analyzing the content of newspaper articles in USA Today, The New York Times, and The Washington Post pertaining to Arab Americans. Since the majority of research indicated the mass media has a tendency to perpetuate a negative stereotype of minorities and of Arabs, it was expected that the media would portray a negative stereotype of Arab Americans as well. The content analysis addressed the coverage of Arab Americans in the five years before and the five years after 9/11 in order to determine to what extent Arab Americans were depicted as members of an in-group, out-group, or victim following that date. A total of 1379 articles were analyzed placed into the social categories of in-group, out-group, or victim utilizing a clearly defined coding method. Findings showed that overall Arab Americans were depicted as members of an out-group more than they were depicted as members of an in-group or victim. Since the total number of articles dramatically increased following 9/11, the number of articles placing Arab Americans as members of an in-group, out-group, or victim increased accordingly. However, approximately three years after 9/11, the number of articles pertaining to Arab Americans began returning to pre-9/11 levels. While the number of articles placing Arab Americans as members of an in-group or victim increased immediately following 9/11, articles in both social categories steadily declined following 9/11. While the number of articles placing Arab Americans as members of an out-group decreased in the year immediately following 9/11, the number of articles placing Arab Americans as members of an out-group steadily increased following 9/11.
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Date Issued
2008
Identifier
CFE0002041, ucf:47568
Format
Document (PDF)
PURL
http://purl.flvc.org/ucf/fd/CFE0002041
POLITICAL TRANSITION IN A POST-ARAB SPRING MIDDLE EAST: A COMPARATIVE ANALYSIS OF TUNISIA, EGYPT, AND YEMEN
Title
POLITICAL TRANSITION IN A POST-ARAB SPRING MIDDLE EAST: A COMPARATIVE ANALYSIS OF TUNISIA, EGYPT, AND YEMEN.
Creator
Martin , Dominic, Sadri, Houman, University of Central Florida
Abstract / Description
The Arab Spring that began in Tunisia and spread throughout the Middle East shook the region. These populous movements unseated authoritarian rulers whose power and position were well entrenched, potentially setting numerous countries on a path towards democratization. This project seeks to explain why the democratic transitions within the countries of Egypt, Tunisia, and Yemen have been largely unsuccessful. The large amounts of literature that flooded the academic forums through articles...
Show moreThe Arab Spring that began in Tunisia and spread throughout the Middle East shook the region. These populous movements unseated authoritarian rulers whose power and position were well entrenched, potentially setting numerous countries on a path towards democratization. This project seeks to explain why the democratic transitions within the countries of Egypt, Tunisia, and Yemen have been largely unsuccessful. The large amounts of literature that flooded the academic forums through articles and books are analyzed, providing numerous explanations as to why these transitions have been unsuccessful such as polarization, deadlock, sectarianism, violence, and institutional conflict. This literature focuses on either one or several of the above-mentioned explanations while not pinning down a central cause for these phenomena, since they are all present in all three cases. This paper asserts that the cause of this hindered transition is the emphasis that these States placed upon electoral democracy. An emphasis placed on elections during transition highlighted and exacerbated factors (polarization, deadlock, sectarianism, violence, and institutional conflict) already present in these societies but kept dormant under authoritarian rule. To illustrate this the initial transitional government, representative body elected, and executive is analyzed to show how each governing unit stressed elections before a constitution. The identification of an overarching cause for the lack of fruitful transition like this project seeks to accomplish is of great importance, filling a much needed gap in the literature of comparative Middle Eastern revolutionary studies; along with providing foreign policy makers a tool to craft more impactful policy.
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Date Issued
2014
Identifier
CFH0004555, ucf:45216
Format
Document (PDF)
PURL
http://purl.flvc.org/ucf/fd/CFH0004555
Investigating Social Capital and Political Action in the Middle East
Title
Investigating Social Capital and Political Action in the Middle East.
Creator
Abdel-Wahab, Amr, Morales, Waltraud, Fine, Terri, Houghton, David, University of Central Florida
Abstract / Description
This study addresses the relationship between social capital and political action in the Middle East. The research uncovers indicators of how social capital correlates with democratic action. Using data from the 2005 World Values Survey, the examination centers on indicators of trust and membership in civic organizations and how they relate to political action in the region. The paper concludes with discussion of how trust-building and reciprocity can be interpreted within the political...
Show moreThis study addresses the relationship between social capital and political action in the Middle East. The research uncovers indicators of how social capital correlates with democratic action. Using data from the 2005 World Values Survey, the examination centers on indicators of trust and membership in civic organizations and how they relate to political action in the region. The paper concludes with discussion of how trust-building and reciprocity can be interpreted within the political context of the Middle East, and how the relevance of social capital will be an unavoidable consideration in the transition away from autocracy in the region, especially when considering recent events.
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Date Issued
2011
Identifier
CFE0004083, ucf:49137
Format
Document (PDF)
PURL
http://purl.flvc.org/ucf/fd/CFE0004083
FROM PRE-ISLAM TO MANDATE STATES: EXAMINING CULTURAL IMPERIALISM AND CULTURAL BLEED IN THE LEVANT
Title
FROM PRE-ISLAM TO MANDATE STATES: EXAMINING CULTURAL IMPERIALISM AND CULTURAL BLEED IN THE LEVANT.
Creator
Willman, Gabriel, Özoğlu, Hakan, University of Central Florida
Abstract / Description
To a large degree, historical analyses of the Levantine region tend to focus primarily upon martial interaction and state formation. However, perhaps of equitable impact is the chronology of those interactions which are cultural in nature. The long-term formative effect of cultural imperialism and cultural bleed can easily be as influential as the direct alterations imposed by martial invasion. While this study does not attempt to establish comparative causal weight or catalytic impact...
Show moreTo a large degree, historical analyses of the Levantine region tend to focus primarily upon martial interaction and state formation. However, perhaps of equitable impact is the chronology of those interactions which are cultural in nature. The long-term formative effect of cultural imperialism and cultural bleed can easily be as influential as the direct alterations imposed by martial invasion. While this study does not attempt to establish comparative causal weight or catalytic impact between these types of interactions, it does contend that the cultural evolution of the Levant has been significantly influenced by external interaction for a period of time extending beyond the Levantine Islamic Expansion. This study presents a chronological examination of the region from the pre-Expansion Period through the Mandate Period, focused upon relevant cultural structures. Specifically, emphasis is placed upon religious, ethnic, and nationalistic identity development, sociolinguistic shifts, and institutional changes within the societal structure. The primary conclusion of this study is that significant evidence exists to support a long-term historical narrative of externally influenced Levantine cultural evolution, inclusive of both adaptive and reactive interactions.
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Date Issued
2013
Identifier
CFH0004490, ucf:45075
Format
Document (PDF)
PURL
http://purl.flvc.org/ucf/fd/CFH0004490
Living Between Two Worlds: Conflict, Investigation And The Change
Title
Living Between Two Worlds: Conflict, Investigation And The Change.
Creator
Shuqair, Noura Abdulhameed H, Raimundi-Ortiz, Wanda, Poindexter, Carla, Price, Mark, University of Central Florida
Abstract / Description
Beginning with my exploration of art as an aesthetic object, this paper shows the growth of my work and concept. Through my practice, I have been able to understand the contradictions in my traditional society and western modernity. It has helped me grapple with my own beliefs, and begin to confront those I don't agree with.
Date Issued
2013
Identifier
CFE0004751, ucf:49792
Format
Document (PDF)
PURL
http://purl.flvc.org/ucf/fd/CFE0004751
A Mixed-Method Examination of the Impact of Academic, Social, and Personal-Emotional Adjustment on the English Performance of Arabian Gulf Students Studying in American Intensive English Programs
Title
A Mixed-Method Examination of the Impact of Academic, Social, and Personal-Emotional Adjustment on the English Performance of Arabian Gulf Students Studying in American Intensive English Programs.
Creator
Al Jabbawi, Mais Flaieh Hasan, Sivo, Stephen, Nutta, Joyce, Vitanova-Haralampiev, Gergana, Folse, Keith, University of Central Florida
Abstract / Description
The current study identifies and discusses the adjustment challenges facing Arabian Gulf Students (AGSs) that may affect their English performance (EP) in intensive English programs (IEPs) in the United States. The current study uses student departure theory to lead the theoretical framework and incorporates Student Adaptation to College Questionnaire (SACQ) and Social Integration Questionnaire (SIQ) to lead the methodology of this study. The mixed-method investigation with multi-location...
Show moreThe current study identifies and discusses the adjustment challenges facing Arabian Gulf Students (AGSs) that may affect their English performance (EP) in intensive English programs (IEPs) in the United States. The current study uses student departure theory to lead the theoretical framework and incorporates Student Adaptation to College Questionnaire (SACQ) and Social Integration Questionnaire (SIQ) to lead the methodology of this study. The mixed-method investigation with multi-location sampling examined 160 AGSs, enrolled full-time in different IEPs in the U.S. during the spring semester of 2019. The AGSs participants were from Iraq, Kuwait, Saudi Arabia, Qatar, Bahrain, the United Arab Emirates, and Oman. A pilot study preceded the final study to obtain AGSs' insight on the questionnaire items and time consumption. In the final study, the participating students completed a demographic information questionnaire as well as the SACQ and SIQ for the quantitative segment of this study. Face-to-face and Skype interviews followed as the qualitative segment of the proposed study. Data analyses included several methods. The questionnaire results were analyzed by inputting data into IBM Statistics Package for Social Sciences (SPSS) Statistics. The interview responses were analyzed within a phenomenological approach by finding common themes within the interview responses. The findings shed light on the needs and means of helping AGSs succeed in achieving high levels of English proficiency in IEPs in the U.S.
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Date Issued
2019
Identifier
CFE0007595, ucf:52520
Format
Document (PDF)
PURL
http://purl.flvc.org/ucf/fd/CFE0007595
Gender Dynamics from the Arab World: An Intercultural Service Encounter
Title
Gender Dynamics from the Arab World: An Intercultural Service Encounter.
Creator
Khan, Marryam, Ro, Hee Jung, Gregory, Amy, Hara, Tadayuki, University of Central Florida
Abstract / Description
Arab countries strive toward the modernization and feminization of the Arab culture; however, some of these countries (i.e., Saudi Arabia) are culturally and legally governed by (")sharia law("), and have maintained cultural norms regarding segregation of the sexes. In order to have a better understanding of the Arab travelers to the U.S., this research focuses on the gender dynamics between the service providers and Arab customers during a service encounter. Specifically, this research...
Show moreArab countries strive toward the modernization and feminization of the Arab culture; however, some of these countries (i.e., Saudi Arabia) are culturally and legally governed by (")sharia law("), and have maintained cultural norms regarding segregation of the sexes. In order to have a better understanding of the Arab travelers to the U.S., this research focuses on the gender dynamics between the service providers and Arab customers during a service encounter. Specifically, this research examines how the same and opposite genders of service-provider and customer influence Arab customers' emotional response (comfort), consequently their service encounter evaluation (satisfaction), and behavioral intentions (feedback willingness). This research also examines how the employees' efforts to solicit feedback from Arab customers may intensify the effect of gender dynamics on Arab customers' responses. Scenario-based online surveys are created and distributed to respondents of Arab descent in Saudi Arabia, Bahrain, and United Arab Emirates by using snowball sampling. The results based on 326 respondents show potential differences determined by gender interaction. Arab customers were more comfortable, more satisfied with the service encounter, and more willing to provide feedback, if the employee was the same gender as the customer, as opposed to the employee being the opposite gender from the customer. However, results showed that employee efforts to solicit feedback did not intensify the gender interaction effect. Additionally, through the service encounter, the Arab customers' comfort influenced their service encounter satisfaction and their willingness to provide feedback. The findings of this research provide valuable implications for hospitality managers to better cater to the needs of Arab customers by examining the dimensions of gender boundaries in an intercultural service encounter.
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Date Issued
2013
Identifier
CFE0005013, ucf:49999
Format
Document (PDF)
PURL
http://purl.flvc.org/ucf/fd/CFE0005013
STATISTICAL ANALYSIS OF DEPRESSION AND SOCIAL SUPPORT CHANGE IN ARAB IMMIGRANT WOMEN IN USA
Title
STATISTICAL ANALYSIS OF DEPRESSION AND SOCIAL SUPPORT CHANGE IN ARAB IMMIGRANT WOMEN IN USA.
Creator
Blbas, Hazhar, Uddin, Nizam, Nickerson, David, Aroian, Karen, University of Central Florida
Abstract / Description
Arab Muslim immigrant women encounter many stressors and are at risk for depression. Social supports from husbands, family and friends are generally considered mitigating resources for depression. However, changes in social support over time and the effects of such supports on depression at a future time period have not been fully addressed in the literature This thesis investigated the relationship between demographic characteristics, changes in social support, and depression in Arab Muslim...
Show moreArab Muslim immigrant women encounter many stressors and are at risk for depression. Social supports from husbands, family and friends are generally considered mitigating resources for depression. However, changes in social support over time and the effects of such supports on depression at a future time period have not been fully addressed in the literature This thesis investigated the relationship between demographic characteristics, changes in social support, and depression in Arab Muslim immigrant women to the USA. A sample of 454 married Arab Muslim immigrant women provided demographic data, scores on social support variables and depression at three time periods approximately six months apart. Various statistical techniques at our disposal such as boxplots, response curves, descriptive statistics, ANOVA and ANCOVA, simple and multiple linear regressions have been used to see how various factors and variables are associated with changes in social support from husband, extended family and friend over time. Simple and multiple regression analyses are carried out to see if any variable observed at the time of first survey can be used to predict depression at a future time. Social support from husband and friend, husband's employment status and education, and depression at time one are found to be significantly associated with depression at time three. Finally, logistic regression analysis conducted for a binary depression outcome variable indicated that lower total social support and higher depression score of survey participants at the time of first survey increase their probability of being depressed at the time of third survey.
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Date Issued
2014
Identifier
CFE0005133, ucf:50676
Format
Document (PDF)
PURL
http://purl.flvc.org/ucf/fd/CFE0005133