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Title: Knowledge Management: Style, Structure, and the Latent Potential of Documented Knowledge.
Creator: Mcmahon, Sean, Ford, Cameron, Schminke, Marshall, Ciuchta, Michael, Sivo, Stephen, University of Central Florida
Abstract / Description: Despite the volume, growth, and accessibility of documented knowledge (-) the insights and experiences stored on paper and in electronic form - management research has yet to demonstrate the same usefulness for documented knowledge as for knowledge residing in human sources. This dissertation explores two areas of potential for documented knowledge, suggesting the efficacy of a piece of documented knowledge is contingent not only on content, but upon the style and structure associated with...
Show moreDespite the volume, growth, and accessibility of documented knowledge (-) the insights and experiences stored on paper and in electronic form - management research has yet to demonstrate the same usefulness for documented knowledge as for knowledge residing in human sources. This dissertation explores two areas of potential for documented knowledge, suggesting the efficacy of a piece of documented knowledge is contingent not only on content, but upon the style and structure associated with that content. Style, how cognitively 'concrete' and affectively 'memorable' documented knowledge is perceived to be, is hypothesized to affect how much attention it draws and, in turn, to impact its transfer to users. Structure, reflecting the level of parsimony and modularity in documented knowledge, is hypothesized to impact attention to and manipulation of knowledge such that it affects knowledge transfer and creation. Hypotheses were tested in two laboratory studies using scientific research as an exemplar of documented knowledge. Results indicated that style was associated with documented knowledge, but was not related to its transfer. Likewise, structuring documented knowledge for greater parsimony and modularity did not improve knowledge transfer or knowledge creation. Shortcomings of the empirical tests are evaluated and possibilities for future improvements are discussed.
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Date Issued: 2013
Identifier: CFE0004717, ucf:49812
Format: Document (PDF)
PURL: http://purl.flvc.org/ucf/fd/CFE0004717

Title: EXPLORING TACIT KNOWLEDGE IN ORGANIZATIONS.
Creator: Plazas, Andrea, Salas , Eduardo, University of Central Florida
Abstract / Description: There has been a growing prevalent interest to explore the role of knowledge in organizations. Bhardwaj and Monin (2006) identified the knowledge of individuals' as a valuable source of competitive advantage. An organizations well-rounded institutional memory- the organizations collective experiences (Rothwell & Poduch, 2004), fosters competitive advantage. There is a prevailing need to scrutinize the role of tacit knowledge in organizations and how it's hard to articulate nature makes it...
Show moreThere has been a growing prevalent interest to explore the role of knowledge in organizations. Bhardwaj and Monin (2006) identified the knowledge of individuals' as a valuable source of competitive advantage. An organizations well-rounded institutional memory- the organizations collective experiences (Rothwell & Poduch, 2004), fosters competitive advantage. There is a prevailing need to scrutinize the role of tacit knowledge in organizations and how it's hard to articulate nature makes it difficult for organizations to acquire and preserve institutional memory value. The aim of this review is to illustrate that tacit knowledge contributes significantly to the institutional memory value, expansion and preservation. In an effort to simplify this relationship between tacit knowledge and institutional memory, a comprehensive literature search was performed. I first discuss the role of knowledge in organizations and use the literature on tacit knowledge as a guide to explain the importance of its elicitation for institutional memory expansion and preservation. I then propose: (1) the use of tacit knowledge elicitation as a mediator, and (2) recommend training and a learning organization environment as moderators, for the contribution to take place. Finally, I suggest that organizations: (a) Elicit tacit knowledge sharing at their human capital development training programs (b) develop and implement this trainings at managerial levels, and (c) a "know-why" method to elicit and capture tacit knowledge in a reference guide, to consequently add value to the institutional memory, I conclude with a discussion of implications and limitations for the proposed perspective, and provide suggestions for future research.
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Date Issued: 2013
Identifier: CFH0004492, ucf:45062
Format: Document (PDF)
PURL: http://purl.flvc.org/ucf/fd/CFH0004492

Title: A METHOD FOR DEVELOPING CHURCHMANIAN KNOWLEDGE MANAGEMENT SYSTEMS.
Creator: Linden, Lars, Courtney, James, University of Central Florida
Abstract / Description: Some problems confronted by managers include ill-formulated wicked planning problems, a type of problem that is difficult to solve because, in part, it is difficult to know what the problem is. The Churchmanian Knowledge Management Systems (CKMS) (Richardson & Courtney, 2004) is comprised of design principles for aiding system designers, managers, and clients who make decisions pertaining to these ill-formulated wicked planning problems. Problemography theory is proposed as a method for...
Show moreSome problems confronted by managers include ill-formulated wicked planning problems, a type of problem that is difficult to solve because, in part, it is difficult to know what the problem is. The Churchmanian Knowledge Management Systems (CKMS) (Richardson & Courtney, 2004) is comprised of design principles for aiding system designers, managers, and clients who make decisions pertaining to these ill-formulated wicked planning problems. Problemography theory is proposed as a method for developing a CKMS. The method aims to measure CKMS development by using development tools that enables stakeholders and theoreticians to clarify CKMS development. A study was conducted to test a proof-of-concept development tool. The tool tested is a proposed list of processes that occur during CKMS development, processes derived from ChurchmanÃ‚Â's (1971) Singerian inquiring systems theory. A gap analysis was performed whereby the proposed processes were compared with the processes found during a case study of people confronting issues related to the Ã‚Â"wickedÃ‚Â" problem of FloridaÃ‚Â's invasive plant problem. A second study was conducted to explore possible design principles for developing a CKMS. Two proposed design principles, Every Person Principle and Connectedness Caretaker Principle, were used to develop a Describe a Wicked Problem Inquiring System (DAWP), a Web site which aims to enable inquirers to confront wicked problems. Participants in the study formulated problems related to FloridaÃ‚Â's native plants and suggested potential solutions. Using WengrafÃ‚Â's (2001) theory-driven qualitative research, interviews with participants were analyzed and the results suggest that the Web site being developed enabled the consideration of the ethical ramifications of knowledge.
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Date Issued: 2010
Identifier: CFE0003098, ucf:48312
Format: Document (PDF)
PURL: http://purl.flvc.org/ucf/fd/CFE0003098

Title: A SOFTWARE-BASED KNOWLEDGE MANAGEMENT SYSTEM USING NARRATIVE TEXTS.
Creator: McDaniel, Thomas Rudy, Dombrowski, Paul, University of Central Florida
Abstract / Description: Technical and professional communicators have in recent research been challenged to make significant contributions to the field of knowledge management, and to learn or create the new technologies allowing them to do so. The purpose of this dissertation is to make such a combined theoretical and applied contribution from the context of the emerging discipline of Texts and Technology. This dissertation explores the field of knowledge management (KM), particularly its relationship to the...
Show moreTechnical and professional communicators have in recent research been challenged to make significant contributions to the field of knowledge management, and to learn or create the new technologies allowing them to do so. The purpose of this dissertation is to make such a combined theoretical and applied contribution from the context of the emerging discipline of Texts and Technology. This dissertation explores the field of knowledge management (KM), particularly its relationship to the related study of artificial intelligence (AI), and then recommends a KM software application based on the principles of narratology and narrative information exchange. The focus of knowledge is shifted from the reductive approach of data and information to a holistic approach of meaning and the way people make sense of complex events as experiences expressed in stories. Such an analysis requires a discussion of the evolution of intelligent systems and narrative theory as well as an examination of existing computerized and non-computerized storytelling systems. After a thorough discussion of these issues, an original software program that is used to collect, analyze, and distribute thematic stories within any hierarchical organization is modeled, exemplified, and explained in detail.
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Date Issued: 2004
Identifier: CFE0000012, ucf:46117
Format: Document (PDF)
PURL: http://purl.flvc.org/ucf/fd/CFE0000012

Title: DEVELOPMENT OF A KNOWLEDGE MANAGEMENT MODEL IN LARGE-SCALE INTERNATIONAL SPACE SCIENCE PROJECTS.
Creator: Nunez, Jose, Kotnour, Timothy, University of Central Florida
Abstract / Description: Large-scale international science projects (LISPs) are those projects where two or more countries formally agree to cooperate toward the achievement of a scientific, research and development, or engineering goal. In general, only projects exceeding $1 billion U.S. are considered LISPs, so sheer size commands attention, and because they are so costly and visible, failure can lead to significant scientific, financial and political consequences. This researched focused on how 7 different...
Show moreLarge-scale international science projects (LISPs) are those projects where two or more countries formally agree to cooperate toward the achievement of a scientific, research and development, or engineering goal. In general, only projects exceeding $1 billion U.S. are considered LISPs, so sheer size commands attention, and because they are so costly and visible, failure can lead to significant scientific, financial and political consequences. This researched focused on how 7 different critical success factors impacted the level of technical interface knowledge shared among international partners involved in a large-scale international space science project (LISSP) – the International Space Station (ISS), which is currently under assembly and testing at the Kennedy Space Center, Florida. The research methodology employed documentation review, individual interviews and surveys of experienced engineers and managers from three different countries associated with the ISS. The research methodology was applied to three different cases (retrospectively) involving the processing of flight hardware from the three different international partners. The analysis showed that only 5 out of the 7-factor model played a significant role in the level of knowledge sharing between partners. The developed model provides future international partnerships with critical success factors that they can apply to their specific project / mission teams in order to improve the level of knowledge shared between them.
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Date Issued: 2005
Identifier: CFE0000656, ucf:46501
Format: Document (PDF)
PURL: http://purl.flvc.org/ucf/fd/CFE0000656

Title: KNOWLEDGE MANAGEMENT DETERMINANTS OF CONTINUANCE BEHAVIOR: EVALUATING THE AIR FORCE KNOWLEDGE NOW KNOWLEDGE MANAGEMENT SYSTEM.
Creator: Tucker, Eric, Kotnour, Timothy, University of Central Florida
Abstract / Description: Knowledge management (KM) encompasses the set of capabilities, processes, tools, and techniques for the most effective use of knowledge by an organization. The goal of KM is to improve the organizationÃ‚Â's ability to create, transfer, retain, and apply knowledge. Knowledge management is a goal that many organizations seek to achieve. Organizations apply their strategies, plans, and implementation to achieve KM. Organizations use technology to implement their KM strategy...
Show moreKnowledge management (KM) encompasses the set of capabilities, processes, tools, and techniques for the most effective use of knowledge by an organization. The goal of KM is to improve the organizationÃ‚Â's ability to create, transfer, retain, and apply knowledge. Knowledge management is a goal that many organizations seek to achieve. Organizations apply their strategies, plans, and implementation to achieve KM. Organizations use technology to implement their KM strategy. For some, this approach has worked well; however, for others, the results have fallen short. KM shortcomings revolve around employeesÃ‚Â' infrequent use of the technology. This research seeks to understand what influences a userÃ‚Â's behavior to use a KM system and why a user becomes a routine user. This research provides a model of KM continuance behavior and post-acceptance usage behavior. Post-acceptance usage behavior is how an individual decides to use a system after its initial acceptance. The KM continuance model incorporates technology, community, individual, and organizational elements that influence a userÃ‚Â's intentions and actual use of a KM system. The specific context of this research is a KM system known as the Air Force Knowledge Now (AFKN) system. AFKN emphasizes KM through expertise-sharing activities in Communities of Practice (CoPs). The AFKN KM system facilitates and enhances the relationships in the community. The data for this study were obtained by using an online questionnaire. The results are analyzed using Partial Least Squares structural equation modeling with a two-step data analysis approach. The first step assessed the properties of the measurement model. The second step assessed the path model. Path coefficients and t-values are generated to evaluate the 14 proposed hypotheses. The results of the investigation show that community and technology KM both positively influence a userÃ‚Â's evaluation of the KM environment. The results produced a coefficient of determination of 60% for KM continued-use intention and 31% for KM continued-use behavior. The outcome of this research is a model that allows organizations to tailor their KM systems efforts to the organizational environment in order to maximize their resources. This investigation serves as a foundation for further research and development in areas of KM, KM systems, and post-acceptance usage.
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Date Issued: 2010
Identifier: CFE0003328, ucf:48484
Format: Document (PDF)
PURL: http://purl.flvc.org/ucf/fd/CFE0003328

Title: The Hermeneutics of the Hard Drive: Using Narratology, Natural Language Processing, and Knowledge Management to Improve the Effectiveness of the Digital Forensic Process.
Creator: Pollitt, Mark, Applen, John, Bowdon, Melody, Dombrowski, Paul, Craiger, John, University of Central Florida
Abstract / Description: In order to protect the safety of our citizens and to ensure a civil society, we ask our law enforcement, judiciary and intelligence agencies, under the rule of law, to seek probative information which can be acted upon for the common good. This information may be used in court to prosecute criminals or it can be used to conduct offensive or defensive operations to protect our national security. As the citizens of the world store more and more information in digital form, and as they live an...
Show moreIn order to protect the safety of our citizens and to ensure a civil society, we ask our law enforcement, judiciary and intelligence agencies, under the rule of law, to seek probative information which can be acted upon for the common good. This information may be used in court to prosecute criminals or it can be used to conduct offensive or defensive operations to protect our national security. As the citizens of the world store more and more information in digital form, and as they live an ever-greater portion of their lives online, law enforcement, the judiciary and the Intelligence Community will continue to struggle with finding, extracting and understanding the data stored on computers. But this trend affords greater opportunity for law enforcement. This dissertation describes how several disparate approaches: knowledge management, content analysis, narratology, and natural language processing, can be combined in an interdisciplinary way to positively impact the growing difficulty of developing useful, actionable intelligence from the ever-increasing corpus of digital evidence. After exploring how these techniques might apply to the digital forensic process, I will suggest two new theoretical constructs, the Hermeneutic Theory of Digital Forensics and the Narrative Theory of Digital Forensics, linking existing theories of forensic science, knowledge management, content analysis, narratology, and natural language processing together in order to identify and extract narratives from digital evidence. An experimental approach will be described and prototyped. The results of these experiments demonstrate the potential of natural language processing techniques to digital forensics.
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Date Issued: 2013
Identifier: CFE0005112, ucf:50749
Format: Document (PDF)
PURL: http://purl.flvc.org/ucf/fd/CFE0005112

Title: An Analysis of Professional Education Course Content Specific to Classroom Management and Student Motivativation Within Selected NCATE Accredited Teacher Preparation Programs.
Creator: Babcock, Donna, Murray, Barbara, Murray, Kenneth, Doherty, Walter, Hutchinson, Cynthia, University of Central Florida
Abstract / Description: The focus of this research was to complete a micro-examination of professional education course content related to classroom management and student motivation in approximately 24 traditional teacher preparation programs (TTPP) drawn from the eight of the 10 largest teacher-producing states. Programs of study, course descriptions from the school catalogs, course syllabi, and student teaching handbooks or field guides for professional education courses were analyzed to determine what, if any,...
Show moreThe focus of this research was to complete a micro-examination of professional education course content related to classroom management and student motivation in approximately 24 traditional teacher preparation programs (TTPP) drawn from the eight of the 10 largest teacher-producing states. Programs of study, course descriptions from the school catalogs, course syllabi, and student teaching handbooks or field guides for professional education courses were analyzed to determine what, if any, knowledge voids existed within selected programs designed to serve preservice teachers. Specifically, the researcher investigated materials to discover the depth and breadth of the professional education course content related to classroom management and student motivation offered to preservice teachers during their higher education undergraduate experience. The findings of the study have documented that a common practice in the programs reviewed was to infuse the content of each key topic, classroom management or student motivation, into other professional education course work. This practice serves to diminish the depth and breadth of the professional course content presented to the preservice teachers which, in turn, dramatically increases the risk of the development of a knowledge void.
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Date Issued: 2011
Identifier: CFE0004085, ucf:49147
Format: Document (PDF)
PURL: http://purl.flvc.org/ucf/fd/CFE0004085

Title: CONTRIBUTIONS BY INDIVIDUAL AND GROUP STRATEGIES FOR ORGANIZATIONAL LEARNING IN ARCHITECTURAL, ENGINEERING, AND CONSTRUCTION FIRMS.
Creator: Beaver, Robert, Kotnour, Timothy, University of Central Florida
Abstract / Description: Organizations with multiple operating requirements require support functions to assist in execution of strategic goals. This effort, in turn, requires management of engineering activities in control of projects and in sustaining facilities. High level strategies include employing engineering support that consists of a project management function encompassing technical and managerial disciplines. The architecture/engineering, and construction office (AEC) is the subject of this research....
Show moreOrganizations with multiple operating requirements require support functions to assist in execution of strategic goals. This effort, in turn, requires management of engineering activities in control of projects and in sustaining facilities. High level strategies include employing engineering support that consists of a project management function encompassing technical and managerial disciplines. The architecture/engineering, and construction office (AEC) is the subject of this research. Engineering and construction oriented organizations have experienced challenges to their abilities to learn and grow. This has potential detrimental implications for these organizations if support functions cannot keep pace with changing objectives and strategy. The competitive nature and low industry margins as well as uniqueness of projects as challenges facing engineering and construction. The differentiated nature of projects tasks also creates a need for temporary and dedicated modes of operation and thereby tends to promote highly dispersed management practices that do not dovetail very well with other organizational processes. Organizational learning is a means to enhance and support knowledge management for improving performance. The problem addressed through this research is the gap between desired and achieved individual and group learning by members of the AEC, and the members' abilities to distinguish between the need for adaptive learning or innovation. This research addresses learning by individuals and groups, and the strategies employed through an empirical study (survey). A conceptual model for organizational learning contributions by individuals and groups is presented and tested for confirmation of exploitive or explorative learning strategies for individuals, and directions composed of depth and breadth of learning. Strategies for groups are tested for internal or external search orientations and directions toward the single or multi-discipline unit. The survey is analyzed by method of principal components extraction and further interpreted to reveal factors that are correlated by Pearson product moment coefficients and tested for significance for potential relationships to factors for outcomes. Correlation across dependent variables prevented interpretation of the most significant factors for group learning strategies. However, results provide possible support for direction in supporting processes that promote networking among individuals and group structures that recognize the dual nature of knowledge - that required for technical competency and that required for success in the organization. Recommendations for practitioners include adjustments to knowledge acquisition direction, promoting external collaboration among firms, and provision of dual succession pathways through technical expertise or organizational processes for senior staff.
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Date Issued: 2009
Identifier: CFE0002682, ucf:48194
Format: Document (PDF)
PURL: http://purl.flvc.org/ucf/fd/CFE0002682

Title: Identifying Type of Expertise as a Means to Measure CRM Knowledge Structures.
Creator: Jimenez, Camilo, Jentsch, Florian, Shumaker, Randall, Burke, Shawn, Sims, Valerie, University of Central Florida
Abstract / Description: Crew Resource Management (CRM) training has evolved since its inception in the 1980s to better accommodate the operational needs of flight crews. However, even as the aviation and research communities have pointed to the potential benefit of providing CRM training, some criticism continues to emerge periodically which claims that there is no concrete evidence of its impact on flight deck performance and safety. Therefore, it is imperative to develop tools that allow researchers and, more...
Show moreCrew Resource Management (CRM) training has evolved since its inception in the 1980s to better accommodate the operational needs of flight crews. However, even as the aviation and research communities have pointed to the potential benefit of providing CRM training, some criticism continues to emerge periodically which claims that there is no concrete evidence of its impact on flight deck performance and safety. Therefore, it is imperative to develop tools that allow researchers and, more importantly, practitioners, to more effectively and objectively assess training effectiveness and identify whether or not desired CRM behaviors are being put to practice during line operations.This study focused on evaluating pilots' CRM schemas and identifying differences in CRM knowledge structures among pilots. Differences in CRM knowledge and opinions about training could be an indication of the existence of what Hatano and Inagaki (1986) have described as two distinct types of expertise, namely, routine and adaptive expertise. The study sought to identify differences among routine and adaptive expert pilots in CRM knowledge structures (schemas), their perceptions on the value and efficacy of current CRM training evaluation, along with their opinion on how CRM training effectiveness could be more accurately assessed. Results from over 250 pilots showed that, in general, participants had a positive view of CRM training and training evaluation, regardless of their type of expertise. Some evidence of potential differences in the structural knowledge of CRM between routine and adaptive experts, as well as, differences in their opinions about CRM training, evaluation, and automation on the flight deck was also identified. Additionally, analysis of survey scores and free response items indicate the existence of a third category of experts, between routine and adaptive expertise (whom I call transitional experts). The study results provide evidence that assessment of CRM schemas could potentially be used as a way to evaluate CRM training effectiveness. The results of the study also indicate that identification of specific training needs for each group of expert may be possible through the assessment of CRM schemas and type of expertise. Implications for practice and theory, limitations of the study, and suggestions for future research are also provided.
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Date Issued: 2018
Identifier: CFE0007200, ucf:52264
Format: Document (PDF)
PURL: http://purl.flvc.org/ucf/fd/CFE0007200

Title: IMPROVING BUSINESS PERFORMANCE THROUGH THE INTEGRATION OF HUMAN FACTORS ENGINEERING INTO ORGANIZATIONS USING A SYSTEMS ENGINEERING APPROACH.
Creator: Philippart, Monica, Karwowski, Waldemar, University of Central Florida
Abstract / Description: Most organizations today understand the valuable contribution employees as people (rather than simply bodies) provide to their overall performance. Although efforts are made to make the most of the human in organizations, there is still much room for improvement. Focus in the reduction of employee injuries such as cumulative trauma disorders rose in the 80's. Attempts at increasing performance by addressing employee satisfaction through various methods have also been ongoing for several...
Show moreMost organizations today understand the valuable contribution employees as people (rather than simply bodies) provide to their overall performance. Although efforts are made to make the most of the human in organizations, there is still much room for improvement. Focus in the reduction of employee injuries such as cumulative trauma disorders rose in the 80's. Attempts at increasing performance by addressing employee satisfaction through various methods have also been ongoing for several years now. Knowledge Management is one of the most recent attempts at controlling and making the best use of employees' knowledge. All of these efforts and more towards that same goal of making the most of people's performance at work are encompassed within the domain of the Human Factors Engineering/Ergonomics field. HFE/E provides still untapped potential for organizational performance as the human and its optimal performance are the reason for this discipline's being. Although Human Factors programs have been generated and implemented, there is still the need for a method to help organizations fully integrate this discipline into the enterprise as a whole. The purpose of this research is to develop a method to help organizations integrate HFE/E into it business processes. This research begun with a review of the ways in which the HFE/E discipline is currently used by organizations. The need and desire to integrate HFE/E into organizations was identified, and a method to accomplish this integration was conceptualized. This method consisted on the generation of two domain-specific ontologies (a Human Factors Engineering/Ergonomics ontology, and a Business ontology), and mapping the two creating a concept map that can be used to integrate HFE/E into businesses. The HFE/E ontology was built by generating two concept maps that were merged and then joined with a HFE/E discipline taxonomy. A total of four concept maps, two ontologies and a taxonomy were created, all of which are contributions to the HFE/E, and the business- and management-related fields.
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Date Issued: 2008
Identifier: CFE0002445, ucf:47716
Format: Document (PDF)
PURL: http://purl.flvc.org/ucf/fd/CFE0002445

Title: A Framework of Critical Success Factors for Business Organizations that Lead to Performance Excellence Based on a Financial and Quality Systems Assessment.
Creator: Francisco, Melissa, Elshennawy, Ahmad, Karwowski, Waldemar, Rabelo, Luis, Xanthopoulos, Petros, Weheba, Gamal, University of Central Florida
Abstract / Description: One of the most important tasks that business leaders undertake in order to achieve a superior market position is strategic planning. Beyond this obligation, business owners desire to maximize profit and maintain steady growth. In order to do this, resources must be invested in the most efficient way possible in order to achieve performance excellence. Adjusting business operations quickly, however, especially in times of economic uncertainty, is extremely difficult. Business leaders...
Show moreOne of the most important tasks that business leaders undertake in order to achieve a superior market position is strategic planning. Beyond this obligation, business owners desire to maximize profit and maintain steady growth. In order to do this, resources must be invested in the most efficient way possible in order to achieve performance excellence. Adjusting business operations quickly, however, especially in times of economic uncertainty, is extremely difficult. Business leaders therefore need insight into which elements of organizational improvement are most effective in order to strategically invest their resources to achieve superior performance in the most efficient way possible.This research examines the results of companies which have a demonstrated ability to achieve performance excellence as defined by the National Institute of Standards and Technology's Malcolm Baldrige Criteria for Performance Excellence. This research examined award-winning applications to determine common input factors, compared the business results of a subset of those award-winners with the overall market for a time-frame of 11 years, and then investigated the profitability, liquidity, debt management, asset management, and per share performance ratios of award-winners compared with their industry peers over 11 years as well.The main focus of this research is to determine whether participation in performance excellence best practices have created value for shareholders and business owners. This objective is achieved through the analysis of performance results of award winning companies. This research demonstrates that the integration of efforts associated with performance excellence is in-fact advantageous.
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Date Issued: 2014
Identifier: CFE0005331, ucf:50503
Format: Document (PDF)
PURL: http://purl.flvc.org/ucf/fd/CFE0005331

Knowledge Management (5)	+ -
knowledge management (3)	+ -
Expertise (2)	+ -
narrative (2)	+ -
narratology (2)	+ -

Analysis (1)	+ -
Business Performance (1)	+ -
Business Success (1)	+ -
Communities of Practice (1)	+ -
Content Analysis (1)	+ -
Critical Success Factors (1)	+ -
Customer Focus (1)	+ -
Engineering Firms (1)	+ -
Ergonomics (1)	+ -
Human Engineering (1)	+ -
Human Factors (1)	+ -
Human Factors Integration (1)	+ -
Human Factors Ontology (1)	+ -
Human Factors Taxonomy. (1)	+ -
Human Systems Integration (1)	+ -
Industrial Engineering (1)	+ -
Information Systems Continuance Behavior (1)	+ -
International Space Station (1)	+ -
Leadership (1)	+ -
Learning Models (1)	+ -
Malcolm Baldrige (1)	+ -
Measurement (1)	+ -
Mixed-Methods (1)	+ -
National Quality Award (1)	+ -
Operations Focus (1)	+ -

ETD Collection (11)	+ -
Honors Collection (1)	+ -

University of Central Florida (12)	+ -
Kotnour, Timothy (3)	+ -
Dombrowski, Paul (2)	+ -
Karwowski, Waldemar (2)	+ -
Applen, John (1)	+ -

Babcock, Donna (1)	+ -
Beaver, Robert (1)	+ -
Bowdon, Melody (1)	+ -
Burke, Shawn (1)	+ -
Ciuchta, Michael (1)	+ -
Courtney, James (1)	+ -
Craiger, John (1)	+ -
Doherty, Walter (1)	+ -
Elshennawy, Ahmad (1)	+ -
Ford, Cameron (1)	+ -
Francisco, Melissa (1)	+ -
Hutchinson, Cynthia (1)	+ -
Jentsch, Florian (1)	+ -
Jimenez, Camilo (1)	+ -
Linden, Lars (1)	+ -
McDaniel, Thomas Rudy (1)	+ -
Mcmahon, Sean (1)	+ -
Murray, Barbara (1)	+ -
Murray, Kenneth (1)	+ -
Nunez, Jose (1)	+ -
Philippart, Monica (1)	+ -
Plazas, Andrea (1)	+ -
Pollitt, Mark (1)	+ -
Rabelo, Luis (1)	+ -
Salas , Eduardo (1)	+ -

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