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INFORMATION-SEEKING STRATEGIES OF DOCTORAL STUDENTS AND IMPLICATIONS FOR DESIGN OF THE GRADUATE SCHOOL WEB SPACE
Title
INFORMATION-SEEKING STRATEGIES OF DOCTORAL STUDENTS AND IMPLICATIONS FOR DESIGN OF THE GRADUATE SCHOOL WEB SPACE.
Creator
Winter, Debra, Applen, J. D., University of Central Florida
Abstract / Description
This dissertation looks at the information-seeking practices of doctoral students in the context of their search for a doctoral program and considers the implications for design of the graduate school Web space. Of particular interest is the description of patterns of Web use and the practices related to students' preparation for interactions with technology, the nature of the interactions, and the thinking that occurs. An exploratory study that brings together hypertext theory,...
Show moreThis dissertation looks at the information-seeking practices of doctoral students in the context of their search for a doctoral program and considers the implications for design of the graduate school Web space. Of particular interest is the description of patterns of Web use and the practices related to students' preparation for interactions with technology, the nature of the interactions, and the thinking that occurs. An exploratory study that brings together hypertext theory, contextual, holistic approaches, and information behavior, this research includes a focus group of current undergraduate and graduate students to gather fresh details about information-seeking for a graduate program as a preliminary investigation in this area, eight interviews with current doctoral students admitted in Fall 2007 to capture the specific details of students' information-seeking experiences for a doctoral program by mapping the journeys, and an online survey of current doctoral students admitted in Fall 2007 as further investigation of information-seeking for a doctoral program. Doctoral students who participated in this study rely on the Web as the primary source of prior knowledge of graduate education and graduate school, as well as the source most used to build that knowledge during the information-seeking journey for a graduate program and to prepare them for the start of their graduate study. The eight maps of students' information-seeking journeys for a graduate program show how complex and wide-ranging these journeys are. Based on bits collected through their many Web encounters over six months to two years, students develop a "feeling" for the people who make up the graduate program, social interactions within this group and research subgroups, and what it would be like to be a student in the program, all contributing to students' decision making. Academic Web sites play a key role as support structures for students and have to do more than make the information available and findable; they must design in order to encourage and sustain engagement, or deep involvement. This study proposes several suggestions for academic Web design.
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Date Issued
2009
Identifier
CFE0002557, ucf:47634
Format
Document (PDF)
PURL
http://purl.flvc.org/ucf/fd/CFE0002557
The Effect of Public Information Sources on Satisfaction with Patient Search for a Physician
Title
The Effect of Public Information Sources on Satisfaction with Patient Search for a Physician.
Creator
Loyal, Michael, Wan, Thomas, Fottler, Myron, Noblin, Alice, Golden, Adam, University of Central Florida
Abstract / Description
The purpose of this research study is to examine the effect of public information sources on an individual's satisfaction with the search process undertaken to select a physician. A quasi-experimental research design was adopted to randomly divide the medical staff of a large central Florida medical group into control and intervention groups of approximately 77 physicians each. The intervention involved insertion of the website address to online physician report cards on to each intervention...
Show moreThe purpose of this research study is to examine the effect of public information sources on an individual's satisfaction with the search process undertaken to select a physician. A quasi-experimental research design was adopted to randomly divide the medical staff of a large central Florida medical group into control and intervention groups of approximately 77 physicians each. The intervention involved insertion of the website address to online physician report cards on to each intervention group physician's profile in the physician directory on the medical group's website. After two months, data were collected consisting of all individuals who had scheduled first-time appointments with one of the medical group's physicians during the two-month intervention period. A random sample of patients was drawn from each group and sample members were mailed a 62-item questionnaire along with a cover letter, summary of the research and postage-paid reply envelope. A total of 706 questionnaires were mailed and 61 completed questionnaires were returned, an 8.64% response rate.Intent-to-treat analysis was conducted using independent-samples t-tests to compare the research study's continuous variables' mean scores for control and intervention group participants. The analysis revealed no significant difference in scores for control and intervention groups with the exceptions that the control group was somewhat more committed to conducting a search and selecting a new physician. The control group said the physician's communications skills influenced their satisfaction with the search and selection of a new physician quite a lot while the intervention group said physician communication skills somewhat influenced their satisfaction with search and selection.Results of the covariance structure analysis demonstrated that information use and level of commitment to search and select a new physician independently predict search satisfaction. As information use and search commitment increase, a patient's satisfaction with the search increases as well. Furthermore, as information use increases, the variety of information sources relied upon or used also increases. The findings support the alternative hypothesis that the positive or direct effect of physician report cards is demonstrated in the time and cost of patient search for a physician for both intervention and control groups. One other alternative hypothesis was partially supported, i.e., the effect of household income is confirmed in patient search and satisfaction in selecting a physician. The alternative hypotheses that proposed that physician report cards are more likely to be used to search for a medical specialist and that physician experience, office location and accepted insurance effect patient search and selection of a physician were not tested. Two other alternative hypotheses were rejected. The research findings also indicated that predictors of health care information search satisfaction vary based upon the environment and contextual factors in which the search is conducted.
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Date Issued
2013
Identifier
CFE0005030, ucf:49992
Format
Document (PDF)
PURL
http://purl.flvc.org/ucf/fd/CFE0005030