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Title: An Exploratory Study of Customer Vulnerability: A Cross-Segment Approach.
Creator: Aiello, Taryn, Severt, Denver, Rompf, Paul, Breiter, Deborah, University of Central Florida
Abstract / Description: The purpose of this study is to explore the concept of customer vulnerability across varying service industries. While the concept of customer vulnerability has been debated in business, marketing, sociology, and psychology scholarly literature, there has been little research conducted that specifically investigates consumers' perceptions of vulnerability during the service exchange. Specific to this research, customer vulnerability is defined as experiences in which consumers participate in...
Show moreThe purpose of this study is to explore the concept of customer vulnerability across varying service industries. While the concept of customer vulnerability has been debated in business, marketing, sociology, and psychology scholarly literature, there has been little research conducted that specifically investigates consumers' perceptions of vulnerability during the service exchange. Specific to this research, customer vulnerability is defined as experiences in which consumers participate in a service exchange with a firm during a time of individual or shared medical, physical, emotional, or spiritual necessity, whether the vulnerability is experienced during the course of the transaction or whether consumers arrive to the firm already immersed in that state. Customer vulnerability is an important concept for research, as the exchanges between service providers and consumers during a time of vulnerability are heightened in emotion and memory. As a result, these exchanges lend themselves to be more likely to become transformative experiences, in that the provider and recipient may be left emotionally, intellectually, and spiritually changed as a result. Therefore, additional focus is needed in this area to understand transformative experiences in service as a result of exchanges between service providers and customers.The explorative study first conducts a critical literature review across disciplines regarding scales that have been used and are considered by the researcher to be important constructs of analysis when exploring vulnerable service encounters. Next, a qualitative investigation of consumer forums is conducted in the air travel, banking, and assisted living industries, which resulted in the finding that similar behavioral attributes within industry, but different behavioral attributes between industries, were needed to cater to consumers experiencing vulnerability. The study is followed by a quantitative investigation of vulnerable service experiences through an application of the identified scales combined with the results of the qualitative investigation across the same three industries. Exploratory factor analysis revealed that two industries' results loaded onto two factors; however, each industry's factors differed due to the nature of that industry. The air travel factors were entitled task humanism and task functionality. The banking factors were entitled maintenance functionality and maintenance humanism. A third factor was revealed within the assisted living facility segment entitled hospitable humanism, along with factors of personal humanism and personal functionality. The study concludes by presenting a discussion of the findings and practical implications for service industry managers, a presentation of the study limitations, and suggestions for future research.
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Date Issued: 2013
Identifier: CFE0005291, ucf:50542
Format: Document (PDF)
PURL: http://purl.flvc.org/ucf/fd/CFE0005291

Title: A needs analysis for K-12 school improvement projects and their use as the dissertation in practice for the professional practice education doctorate program at the University of Central Florida.
Creator: Biddle, Jeffrey, Boote, David, Taylor, Rosemarye, Vitale, Thomas, Hayes, Grant, Flanigan, Jacquelyn, University of Central Florida
Abstract / Description: This study conducted at the University of Central Florida was completed to inform the Ed. D. in Education program within the College of Education and Human Performance. The main purpose of the study was to determine the Dissertation in Practice (DiP) project types that should be allowed for use as the capstone requirement based on a needs analysis of K-12 schools and school districts. The secondary purpose was to inform the instructional design of the program to ensure the necessary skills...
Show moreThis study conducted at the University of Central Florida was completed to inform the Ed. D. in Education program within the College of Education and Human Performance. The main purpose of the study was to determine the Dissertation in Practice (DiP) project types that should be allowed for use as the capstone requirement based on a needs analysis of K-12 schools and school districts. The secondary purpose was to inform the instructional design of the program to ensure the necessary skills and knowledge required are included in the program.The study was conducted in the University of Central Florida's Ed. D. in Education program and employed a qualitative approach to a needs analysis. Interviews were conducted with two distinctly different participant groups. The first group was comprised of administrators and teacher-leaders identified by a superintendent of a rural school district in Central Florida as (")highly effective("). The second group of participants was comprised of current Ed. D. students working in K-12 education with more than 10 years' experience.This research identified specific project types that best support school improvement and should therefore be integrated into the Ed. D. in Education program as allowable project types for use as the Dissertation in Practice. The results also identified qualities of highly effective administrators and teacher-leaders that may be considered by program faculty for inclusion in the design and implementation of the curriculum for the Ed. D. in Education program.Implications of this research include using the results to inform instructional practices and the allowable DiP projects for the Ed. D. in Education program. As this study was a needs analysis that serves as a basis for program instructional decisions, the results of this study may inform other Carnegie Project on the Education Doctorate (CPED) member institutions how to modify or enhance their programs as well.The focus on this study was exclusively on K-12 education. However many students enrolled in the program work in business, government, or non-profit settings. This research could be replicated to determine improvement project types that are commonly implemented in those settings in order to better meet the needs of all students enrolled in the Ed. D. in Education program.
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Date Issued: 2014
Identifier: CFE0005306, ucf:50539
Format: Document (PDF)
PURL: http://purl.flvc.org/ucf/fd/CFE0005306

Title: Framing, Public Relations, and Scientology: An Analysis of News Coverage and a Controversial Organization.
Creator: McAllister, Kristy, Sandoval, Jennifer, Neuberger, Lindsay, Coombs, Timothy, University of Central Florida
Abstract / Description: This study investigated the most common frames used in news coverage of the Church of Scientology from 2009 to 2013. Using textual analysis, with framing and public relations theories as lenses, this study examined recent news coverage (-) both print and television (-) to identify frames used, and the potential public relations crises the Church is currently facing due to this media exposure. Analysis showed three major frames used during coverage, along with their corresponding sub-frames,...
Show moreThis study investigated the most common frames used in news coverage of the Church of Scientology from 2009 to 2013. Using textual analysis, with framing and public relations theories as lenses, this study examined recent news coverage (-) both print and television (-) to identify frames used, and the potential public relations crises the Church is currently facing due to this media exposure. Analysis showed three major frames used during coverage, along with their corresponding sub-frames, which highlight certain aspects of the frame: Culture of Abuse (Imprisonment, Controlling, Family Disconnection, Exploitation of Children, Violence, and Financial Abuse), The Information Paradox (Conflicting Information, Simple Misunderstanding, and Non-Traditional Approach), and Leadership Issues (The Problem Lies with Leadership, Celebrity Obsession). Also uncovered were three potential public relations crises: The Mistreatment of Church Members, The Misuse of Funds, and Bad Communication Strategy. The research showed a strong strategic preference of the Church to use legal tactics or denial strategies when dealing with crises. A review of public relations theory suggests that the Church use a more open approach and also incorporate mortification strategies to accept blame and repair their damaged image.
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Date Issued: 2013
Identifier: CFE0004887, ucf:49673
Format: Document (PDF)
PURL: http://purl.flvc.org/ucf/fd/CFE0004887

Title: Ok, Ladies, Now Let's Get Information: Recognizing Moments of Rhetorical Identification in Beyonc(&)#233;'s Digital Activism.
Creator: Arban, Garrett, Jones, Natasha, Vie, Stephanie, Wheeler, Stephanie, University of Central Florida
Abstract / Description: This research seeks to understand how activists are encouraging audiences to identify with their work in digital spaces through a case study of Beyonc(&)#233; Knowles-Carter's activism. The current scholarship surrounding digital activism is extensive and has offered a detailed look at individual tools used in activist movements, but there is a lack of research that recognizes the complex network of tools that are often used by an activist or activist group. To address this gap in the...
Show moreThis research seeks to understand how activists are encouraging audiences to identify with their work in digital spaces through a case study of Beyonc(&)#233; Knowles-Carter's activism. The current scholarship surrounding digital activism is extensive and has offered a detailed look at individual tools used in activist movements, but there is a lack of research that recognizes the complex network of tools that are often used by an activist or activist group. To address this gap in the research, this thesis offers an analysis of three specific activist tools used by Beyonc(&)#233; to encourage her fans and other audiences to identify with and participate in her activism. This study investigates the methods Beyonc(&)#233; employs to get her multiple audiences informed and engaged through an analysis of her activist blog, the (")Formation(") music video, and her live performance during the 2016 Super Bowl halftime show. Specifically, the purpose of this study is to assess, from a rhetorical standpoint, how Beyonc(&)#233; is inviting her audiences to respond and become engaged.The analysis of these three activist tools utilizes qualitative data analysis, focusing on Burke's (1969) concept of rhetorical identification to understand how her activist messages are presented across mediums. To expand on the findings of this analysis, a reception study on Beyonc(&)#233;'s (")Formation(") music video and 2016 Super Bowl performance was conducted to gauge the success of her rhetorical methods. The findings of this study recognize the need to continue looking at the multiple tools used by activists to understand the complexity of their rhetorical work online. This study also provides methods for analyzing the intertextual nature of digital activism so that further research can be done. While this study begins to address the gap in the current scholarship, more research needs to be done to study the current rhetorical practices of digital activists.
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Date Issued: 2017
Identifier: CFE0006557, ucf:51344
Format: Document (PDF)
PURL: http://purl.flvc.org/ucf/fd/CFE0006557

Title: An Examination of the Connection Between Genuine Dialogue and Improv.
Creator: O'Neal, Kathleen, Hastings, Sally, Katt, James, Musambira, George, University of Central Florida
Abstract / Description: The value of improv training extends beyond the stage. Improv has been successfully utilized and applied in a variety of ways in the workplace, school, and community. This study examines the connection between genuine dialogue and improv to determine if improv exhibits dialogic qualities. Three focus groups were conducted with a total of nineteen improv students. Additionally, an interview was conducted with the director of a hospital's Innovation Lab where improv is used in an organizational...
Show moreThe value of improv training extends beyond the stage. Improv has been successfully utilized and applied in a variety of ways in the workplace, school, and community. This study examines the connection between genuine dialogue and improv to determine if improv exhibits dialogic qualities. Three focus groups were conducted with a total of nineteen improv students. Additionally, an interview was conducted with the director of a hospital's Innovation Lab where improv is used in an organizational setting. The conditions for dialogue set by Gordon (2006) served as a guideline for analyzing data. Thematic analysis generated categories used to analyze data. The most prominent of Gordon's conditions for dialogue within improv were Imagination (&) Innovation, Vulnerability and Immediacy of Presence. The importance of this study, implications and future studies for the connection between improv and dialogue are examined.
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Date Issued: 2014
Identifier: CFE0005389, ucf:52873
Format: Document (PDF)
PURL: http://purl.flvc.org/ucf/fd/CFE0005389

Title: ANTICIPATED TELEHEALTH DEVICE USAGE IN YOUNGER ADULTS.
Creator: Bull, Tyler, Szalma, James, University of Central Florida
Abstract / Description: Telehealth and telemedicine have revolutionized the healthcare system in terms of access to information and remote medical treatment. While there is a great deal of literature on current perceptions of telehealth care systems, relatively little is known about perceived user needs and acceptance of future telehealth systems. One way to assess future attitudes is to evaluate anticipated usage of telehealth devices through perceived advantages and disadvantages. Additionally, this study seeks to...
Show moreTelehealth and telemedicine have revolutionized the healthcare system in terms of access to information and remote medical treatment. While there is a great deal of literature on current perceptions of telehealth care systems, relatively little is known about perceived user needs and acceptance of future telehealth systems. One way to assess future attitudes is to evaluate anticipated usage of telehealth devices through perceived advantages and disadvantages. Additionally, this study seeks to assess the reliability of a new measure of technology acceptance that capitalizes on human motivation using self-determination theory. An online survey consisted of an original 40-item measure of motivation to use telehealth technology, the Psychosocial Impact of Assistive Devices Scale (PIADS; Jutai & Day, 1996), questions adapted from Edwards et al. (2014) about perceived advantages and disadvantages of telehealth devices, and open-ended questions about advantages, disadvantages, and concerns of interacting with telehealth devices in the future. The open-ended questions were coded for themes. Results also indicated that there was a high reliability between the MUTT and the PIADS, however the MUTT was slightly more reliable. Significant correlations were found between the overall MUTT and subscales of autonomy, competence, relatedness, and goals, as well as moderate correlations between the subscales of the PIADS (i.e., competence, adaptability, self-esteem) and the MUTT. The results of this research will be discussed further.
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Date Issued: 2015
Identifier: CFH0004794, ucf:45338
Format: Document (PDF)
PURL: http://purl.flvc.org/ucf/fd/CFH0004794

Title: Assessing the effectiveness of online focus groups versus in-person focus groups.
Creator: Richard, Brendan, Sivo, Stephen, Boote, David, Witta, Eleanor, Ford, Robert, Murphy, Jamie, University of Central Florida
Abstract / Description: Increasingly researchers are turning to online focus groups as a qualitative research method, yet rigorous methodological studies regarding the quantity, quality and diversity of the data generated relative to traditional in-person focus groups are limited. This study experimentally tests the idea generation capabilities of online text-based focus groups versus traditional in-person focus groups using sustainability in the hospitality industry as the idea generation topic. Participants were...
Show moreIncreasingly researchers are turning to online focus groups as a qualitative research method, yet rigorous methodological studies regarding the quantity, quality and diversity of the data generated relative to traditional in-person focus groups are limited. This study experimentally tests the idea generation capabilities of online text-based focus groups versus traditional in-person focus groups using sustainability in the hospitality industry as the idea generation topic. Participants were purposively sampled from the hospitality program at a large Southeastern university and randomly assigned into one of two treatment groups: online text-based or traditional in-person focus groups. The in-person focus groups resulted in a larger word count, and a higher number of ideas generated, although both in-person and online generated an equivalent number of unique ideas. The online focus group generated a comparable average quality of ideas and number of good ideas. There was a high degree of overlap in themes generated by both groups. The results show that online focus groups are capable of generating a comparable level of idea quantity, quality and diversity relative to in-person focus groups.
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Date Issued: 2018
Identifier: CFE0007086, ucf:51945
Format: Document (PDF)
PURL: http://purl.flvc.org/ucf/fd/CFE0007086

Title: Tails in the Wind: An Exploratory Examination of Media Reports on Nonhuman Animals Throughout Hurricane Maria in Puerto Rico.
Creator: Jagoda, Nathan, Huff-Corzine, Lin, Rivera, Fernando, Grauerholz, Liz, University of Central Florida
Abstract / Description: On September 20th, 2017, category four Hurricane Maria rattled Puerto Rico, causing extensive damage throughout the island. While the experiences, injuries, and deaths of humans resulting from Hurricane Maria have received both scholarly consideration and large amounts of attention from media sources, one critical area that has been overlooked by many, particularly academics, are the ways in which various media sources have reported on, described and discussed nonhuman animals impacted by the...
Show moreOn September 20th, 2017, category four Hurricane Maria rattled Puerto Rico, causing extensive damage throughout the island. While the experiences, injuries, and deaths of humans resulting from Hurricane Maria have received both scholarly consideration and large amounts of attention from media sources, one critical area that has been overlooked by many, particularly academics, are the ways in which various media sources have reported on, described and discussed nonhuman animals impacted by the storm. This study aimed to address this gap by analyzing media reports of nonhuman animals throughout the days before, during, and after Hurricane Maria in Puerto Rico. Mixed method content analysis was conducted on fifty-five media reports found to contain discussion of nonhuman animals and Hurricane Maria in Puerto Rico, though a majority of the analyses were qualitative in nature. Analyses resulted in the identification of a variety of themes found to be emergent from the data.Themes explored include nonhuman animal abandonment, insufficient shelters, damaged shelters and lack of resources, collaboration between nonhuman animal welfare organizations, spay/neuter practices, positive descriptions of satos, bringing nonhuman animals to the U.S. mainland, a second chance at life for nonhuman animals, and the hierarchical arrangement of nonhuman animals presented within media reports. Results of the study point towards the need for greater planning and resource allocation in regard to nonhuman animals in Puerto Rico both during times of disaster and everyday life. The spay and neuter infrastructure and the animal shelters on the island are especially in need of resources. Additionally, the results indicate that the media sources examined placed their main focus on dogs and cats impacted by the storm, suggesting that these species of nonhuman animals hold a spot towards the top of the American nonhuman animal hierarchical arrangement.
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Date Issued: 2019
Identifier: CFE0007822, ucf:52808
Format: Document (PDF)
PURL: http://purl.flvc.org/ucf/fd/CFE0007822

Title: COUNTER-TERRORISM: WHEN DO STATES ADOPT NEW ANTI-TERROR LEGISLATION?.
Creator: Clesca, Princelee, Dolan, Thomas, University of Central Florida
Abstract / Description: The intent of this thesis is to research the anti-terror legislation of 15 countries and the history of terrorist incidents within those countries. Both the anti-terror legislation and the history of terrorist incidents will be researched within the time period of 1980 to 2009, a 30 year span. This thesis will seek to establish a relationship between the occurrence of terrorist events and when states change their anti-terror legislation. Legislation enacted can vary greatly. Common changes in...
Show moreThe intent of this thesis is to research the anti-terror legislation of 15 countries and the history of terrorist incidents within those countries. Both the anti-terror legislation and the history of terrorist incidents will be researched within the time period of 1980 to 2009, a 30 year span. This thesis will seek to establish a relationship between the occurrence of terrorist events and when states change their anti-terror legislation. Legislation enacted can vary greatly. Common changes in legislation seek to undercut the financing of terrorist organizations, criminalize behaviors, or empower state surveillance capabilities. A quantitative analysis will be performed to establish a relationship between terrorist attacks and legislative changes. A qualitative discussion will follow to analyze specific anti-terror legislation passed by states in response to terrorist events.
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Date Issued: 2015
Identifier: CFH0004851, ucf:45451
Format: Document (PDF)
PURL: http://purl.flvc.org/ucf/fd/CFH0004851

Title: Let's take a selfie! Living in a Snapchat beauty filtered world:The impact it has on women's beauty perceptions.
Creator: Cruz, Angelina, Hastings, Sally, Hanlon, Christine, Kinnally, William, University of Central Florida
Abstract / Description: Snapchat's beauty filters have become a prominent force in the social media realm. It's vital in understanding the impact in how Snapchat's beauty filters shape beauty standards among young women. This became the primary motivation of conducting this qualitative study. Six focus groups were conducted to explore the depths of why female college students between the ages of 18-25 decide to post either selfies with Snapchat's beauty filters applied or natural images. Dialectical tensions theory...
Show moreSnapchat's beauty filters have become a prominent force in the social media realm. It's vital in understanding the impact in how Snapchat's beauty filters shape beauty standards among young women. This became the primary motivation of conducting this qualitative study. Six focus groups were conducted to explore the depths of why female college students between the ages of 18-25 decide to post either selfies with Snapchat's beauty filters applied or natural images. Dialectical tensions theory was used as the foundation for this study to explore both the internal and external discursive struggles young women face when deciding to post natural or filtered selfies on their social media accounts. Integrating impression management, self-objectification, and self-esteem as components of understanding this phenomenon and using a thematic analysis to uncover prevalent and reoccurring themes discussed in the focus groups yielded remarkable results. Themes of perceptions of attractiveness, presenting a fa(&)#231;ade, and the power of self-esteem highlighted possible reasons why women were attracted in utilizing Snapchat's beauty filters or posting natural images. Findings also showed how the internal struggles between perfectionism-reality and external struggles of fitting in-standing out from the crowd became tensions women were often plagued in decision making to post natural or filtered images. This study serves as an epitome for beauty standards imposed in social media especially in HVSM (highly visual social media) sites like Snapchat and Instagram. There's limited research on Snapchat filters and the implications it has on females' overall perceptions of themselves of whether to implement filters within their photos. Understanding the reasons why women feel the need to use beauty filters or post natural selfies through a discussion-based setting embarked discoveries of how the media and society should integrate new sets of beauty standards.
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Date Issued: 2019
Identifier: CFE0007619, ucf:52519
Format: Document (PDF)
PURL: http://purl.flvc.org/ucf/fd/CFE0007619

Title: Hmong Americans in Higher Education: Exploring their Sense of Belongingness and the Concept of the American Dream.
Creator: Daugherty, Janet, Cintron Delgado, Rosa, Owens, J. Thomas, Cox, Thomas, Molina, Olga, University of Central Florida
Abstract / Description: I conducted this study to examine Hmong American college students' perspectives on sense of belongingness and their idea on the American Dream. The college experience can serve as a precursor to improving the social and economic situation of the Hmong students when aligned with the personal desire to gain upward mobility and motivation to circumvent social and academic inconsistencies.The methodology of the study was designed for one-on-one phenomenological informal interviews with Hmong...
Show moreI conducted this study to examine Hmong American college students' perspectives on sense of belongingness and their idea on the American Dream. The college experience can serve as a precursor to improving the social and economic situation of the Hmong students when aligned with the personal desire to gain upward mobility and motivation to circumvent social and academic inconsistencies.The methodology of the study was designed for one-on-one phenomenological informal interviews with Hmong American college upper-classmen using a two-part interview protocol to elicit demographic and experiential information. Moustakas' approach to the analysis of data provided guidelines to review individual transcripts and to group, remove, cluster, and thematize lived experiences.The findings of this study indicated that Hmong college students: (a) enrolled out of obedience to the parents, especially their fathers, regardless of the educational level of the parents and (b) thrived when authority figures on campus reached out to help their humble situation. . . it not only made them belong to the campus family but it strengthened their self-esteem.
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Date Issued: 2015
Identifier: CFE0005596, ucf:50250
Format: Document (PDF)
PURL: http://purl.flvc.org/ucf/fd/CFE0005596

Title: Textbook Cost-Lowering Initiatives: An Exploration of Community College Faculty Experiences.
Creator: Dunn, Susan, Cintron Delgado, Rosa, Owens, James, Boyd, Tammy, Mcardle, Michele, University of Central Florida
Abstract / Description: Faculty have been identified as critical players in the implementation of textbook affordability efforts at community colleges. Furthermore, emerging lower-cost alternatives to traditional textbooks present a wide and growing range of options that may help further efforts. This study sought to examine more closely the role of faculty with respect to textbook cost-lowering initiatives. The researcher utilized in-depth interviews to gain a rich picture of the experiences, attitudes, beliefs,...
Show moreFaculty have been identified as critical players in the implementation of textbook affordability efforts at community colleges. Furthermore, emerging lower-cost alternatives to traditional textbooks present a wide and growing range of options that may help further efforts. This study sought to examine more closely the role of faculty with respect to textbook cost-lowering initiatives. The researcher utilized in-depth interviews to gain a rich picture of the experiences, attitudes, beliefs, and behaviors of nine full-time community college faculty as they confronted textbook affordability efforts and textbook alternatives. The interview data were analyzed using a thematic analysis process. Five major themes and three minor themes were identified. The five major themes were: (a) campus administrators support, but do not mandate, efforts; (b) frequent edition revisions frustrate faculty; (c) departmental approaches to textbook selection vary; (d) content, then affordability, drive selection choices; and (e) faculty have mixed feelings about textbook alternatives. The three minor themes were: (a) faculty efforts to save students money are thwarted by campus bookstores and financial aid policies; (b) English faculty benefit from public domain readings; and (c) more faculty participating in textbook selection means more difficulty deciding on a text. Implications and recommendations were offered for community college leaders, campus bookstores, publishers, and future researchers.
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Date Issued: 2014
Identifier: CFE0005159, ucf:50715
Format: Document (PDF)
PURL: http://purl.flvc.org/ucf/fd/CFE0005159

qualitative research (3)	+ -
thematic analysis (3)	+ -
Qualitative Research (2)	+ -
hospitality (2)	+ -
qualitative (2)	+ -

15 countries (1)	+ -
30 years (1)	+ -
American Dream (1)	+ -
Animals and Society (1)	+ -
BEAUTY (1)	+ -
BEAUTY FILTERS (1)	+ -
BEAUTY PERCEPTIONS (1)	+ -
BEAUTY STANDARDS (1)	+ -
CPED (1)	+ -
Communications Case Study (1)	+ -
Content Analysis (1)	+ -
Content Matrix Analysis (1)	+ -
Counter-terrorism (1)	+ -
Crisis Communication (1)	+ -
Cross-Cultural (1)	+ -
Culture (1)	+ -
DIALECTICAL TENSIONS (1)	+ -
Denominational College (1)	+ -
Discourse Analysis (1)	+ -
Dissertation in Practice (1)	+ -
Diversity (1)	+ -
Education Doctorate (1)	+ -
Environmental Sociology (1)	+ -
FEMALE COLLEGE STUDENTS (1)	+ -
FOCUS GROUPS (1)	+ -

ETD Collection (10)	+ -
Honors Collection (2)	+ -

University of Central Florida (12)	+ -
Boote, David (2)	+ -
Cintron Delgado, Rosa (2)	+ -
Hastings, Sally (2)	+ -
Aiello, Taryn (1)	+ -

Arban, Garrett (1)	+ -
Biddle, Jeffrey (1)	+ -
Boyd, Tammy (1)	+ -
Breiter, Deborah (1)	+ -
Bull, Tyler (1)	+ -
Clesca, Princelee (1)	+ -
Coombs, Timothy (1)	+ -
Cox, Thomas (1)	+ -
Cruz, Angelina (1)	+ -
Daugherty, Janet (1)	+ -
Dolan, Thomas (1)	+ -
Dunn, Susan (1)	+ -
Flanigan, Jacquelyn (1)	+ -
Ford, Robert (1)	+ -
Grauerholz, Liz (1)	+ -
Hanlon, Christine (1)	+ -
Hayes, Grant (1)	+ -
Huff-Corzine, Lin (1)	+ -
Jagoda, Nathan (1)	+ -
Jones, Natasha (1)	+ -
Katt, James (1)	+ -
Kinnally, William (1)	+ -
McAllister, Kristy (1)	+ -
Mcardle, Michele (1)	+ -
Molina, Olga (1)	+ -

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